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Colonial Cadillac
Woburn, MA
1,341 Reviews
Welcome to Colonial Cadillac
We've been putting Dreams in driveways since 1963!
We would like to thank you for visiting our website and considering us for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience.
Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for.
We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you. If we can be of any assistance while visiting us online, send us an email and we will promptly reply.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,341 reviews
September 08, 2022
If I could give zero stars I would. The worst delearship ever! They broke other things in my car while servicing a recall not once but twice and had my car for 9 days with no loaner. De The worst delearship ever! They broke other things in my car while servicing a recall not once but twice and had my car for 9 days with no loaner. Denise in service is this place saving grace, she is responsivie, goes above and beyond and is saving the customers that your service pisses off. They also did not extend my leas as promised with GM Financial during the height of the pandemic, this resulted in my credit score dropping 120 points and NOBODY at the dealership is willing to help. My emails go unresponded to, they dont give a xxxx once you buy the car. NEVER will I EVER buy a car from Colonial Cadillac and will be sure to tell everyone I know. More
by HOLLIE515
Verified CustomerEmployees Worked With
September 06, 2022
I have been doing business with John Bradley for over 25 years he has continued to surpass any expectations. Everyone at the dealership made me feel like I was the first customer years he has continued to surpass any expectations. Everyone at the dealership made me feel like I was the first customer More
by MVCADDY55
September 06, 2022
Alex and staff are extremely friendly. They truly go out of their way to satisfy customers They truly go out of their way to satisfy customers More
by ARTZO1
September 05, 2022
Staff friendly and efficient & the repair work was excellent. Have already recommended them to friends. Thanks for as job well done excellent. Have already recommended them to friends. Thanks for as job well done More
by g.shostak
September 04, 2022
This is the second pre-owned vehicle I’ve purchased at Colonial (formally Olsen) and it was great experience. Dave is such a nice person and really helped us with getting the best possible deal on the veh Colonial (formally Olsen) and it was great experience. Dave is such a nice person and really helped us with getting the best possible deal on the vehicle. After finding the car we loved we were able to take it home that day. So efficient. I couldn’t recommend him or Colonial enough. Two enthusiastic thumbs up! More
by J Regan
Employees Worked With
September 03, 2022
great people there. I felt they cared about my vehicle. all problems handled without a problem I felt they cared about my vehicle. all problems handled without a problem More
by K9KOP666
September 02, 2022
Denise is the best! She is kind and helpful, and I received constant communication during the repair process! She is kind and helpful, and I received constant communication during the repair process! More
by MLOMBARDI66
Employees Worked With
August 31, 2022
Best ever car buying experience. From my initial reach out via text and phone throughout! From my initial reach out via text and phone throughout! More
by nicnse
August 30, 2022
I am disappointed with Colonial. I can never get to a service rep when I call, I have to leave voice mail or call back. When I'm there dropping off they're personable, picking up Den I can never get to a service rep when I call, I have to leave voice mail or call back. When I'm there dropping off they're personable, picking up Denise is exceptional. She went outside to find my car and removed the paper/plastic that was left in the car by mechanics. The prices are outrageous, but it is a dealership/luxury car and to be expected, I can get an oil change etc. for $49 at "Joe's" down the street. Also, this was the second time in a row I had service and the car wasn't washed or cleaned inside at all. More
by CRAFTY01
