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Colonial Cadillac
Woburn, MA
1,341 Reviews
Welcome to Colonial Cadillac
We've been putting Dreams in driveways since 1963!
We would like to thank you for visiting our website and considering us for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience.
Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for.
We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you. If we can be of any assistance while visiting us online, send us an email and we will promptly reply.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,341 reviews
October 24, 2022
Excellent customer service. Work performed at quoted cost. Very happy with my new tires and oil change. Work performed at quoted cost. Very happy with my new tires and oil change. More
by DIANES5
Verified Customer
October 22, 2022
Colonial Cadillac in Woburn is the only dealership/service center I trust to bring my 2013 Cadillac CTS-V to. The service department is 2nd to none. I absolutely LOVE Denise, but the whole dealership/service center I trust to bring my 2013 Cadillac CTS-V to. The service department is 2nd to none. I absolutely LOVE Denise, but the whole staff is wonderful and super friendly. They always take top notch care of me. Coming from a DIY mechanic who doesn't trust anybody when it comes to taking care of my car and not ripping me off... I've NEVER regretted bringing my car to Colonial. And that's saying ALOT! More
by markis111443
October 19, 2022
Thanks Peter he did what ever he can . even they didn’t fix the problem because it Software things. even they didn’t fix the problem because it Software things. More
by DRISSINAS
Employees Worked With
Other Employees :
Christian Aylward
October 18, 2022
denise leigh is the best. would not deal with any other place.i bought the car at herb chambers.need i say more...thank you denise. would not deal with any other place.i bought the car at herb chambers.need i say more...thank you denise. More
by SLEUCI
Employees Worked With
October 18, 2022
The best of the best. Alex, Randy, Dave, & Steve went above and beyond. Its a difficult buyers market right now and everyone at Colonial made me feel very comfortable na Alex, Randy, Dave, & Steve went above and beyond. Its a difficult buyers market right now and everyone at Colonial made me feel very comfortable navigating through a brand new purchase. I'm beyond satisfied. Thank you.... More
by ANTHONY@TLTPGROUP.COM
October 14, 2022
Exceptional service - should be the role model for all dealerships. Every team member from the GM, Alex Rogers; to our sales pro, Dennis Morin; to our Finance guru, Steven Lander; to the Asst Sales Mgr, dealerships. Every team member from the GM, Alex Rogers; to our sales pro, Dennis Morin; to our Finance guru, Steven Lander; to the Asst Sales Mgr, Randy King, demonstrated they care about their work and especially their customers. If you are looking for knowledgeable staff with great communication skills and a car dealership that focuses on quality over quantity, Colonial Cadillac should be your #1 choice! More
by syriacs
October 14, 2022
Overall experience was good, Only thing I was disappointed with was how long car was there. Brought car in on Monday on my appointment time but didn't get it back till Wednesday. A lot of miscomm disappointed with was how long car was there. Brought car in on Monday on my appointment time but didn't get it back till Wednesday. A lot of miscommunication between staff. I actually had to call to find out what was going on with my car... Why have an appointment if car isn't seen till next day almost 24 hours later. More
by Smiling
October 13, 2022
Colonial Cadillac performed the requested service on my vehicle in a timely and professional manner. I've purchased several vehicles from this dealership and have been very satisfied with the service they vehicle in a timely and professional manner. I've purchased several vehicles from this dealership and have been very satisfied with the service they provide. More
by LINEHAN226
October 12, 2022
Outstanding customer service! I have always been pleased with my experience at Colonial Cadillac's Service Dept. I have always been pleased with my experience at Colonial Cadillac's Service Dept. More
by MCCASKILLK1962
Employees Worked With
October 10, 2022
Service at Colonial has always been very good. I have been working with my service coordinator Renata Starbranch for several years. Renata is very professional, knowledgeable, and goes out of he w I have been working with my service coordinator Renata Starbranch for several years. Renata is very professional, knowledgeable, and goes out of he way to communicate with me on any issues that arise. I appreciate the service she provides, and highly recommend the Colonial Service Team!! More
by ELOGUE0
Employees Worked With
