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Colonial Cadillac

Woburn, MA

4.7
1,341 Reviews
Welcome to Colonial Cadillac We've been putting Dreams in driveways since 1963! We would like to thank you for visiting our website and considering us for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience. Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for. We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you. If we can be of any assistance while visiting us online, send us an email and we will promptly reply.
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201 Cambridge Road

Woburn, MA

01801

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Showing 1,341 reviews

April 18, 2023

Everyone was professional and very kind. It was so appreciated! Buying a new car is always a bit stressful, but I felt confident I had made the right decision! More

by dpking0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Lander
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2023

Had some issues but Steve reached out and took care of all my issues and made it right. More

by CharlesEJohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Colonial Cadillac responded

Charles Thanks for the updated review ! Now that you have my cell, you can reach out anytime you need anything here at Colonial Cadillac. Thank you again sir Steve Sousa

April 18, 2023

Everyone was professional and very kind. It was so appreciated! Steve, was GREAT! Service was easy to schedule. More

by msc409
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Lander
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2023

Service was easy to schedule. The service was outstanding as usual and waiting at the dealership was convenient. More

by AF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2023

It' always a positive experience at Colonial Cadillac. The representatives are consistently professional, knowledgeable and accommodating. More

by Ed41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2023

I have left multiple messages for my advisor to call me back and still haven’t heard back. More

by CharlesEJohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pete Cascio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2023 -

Colonial Cadillac responded

Charles E John , I would like to get you an update right away. Could you please call me direct at 781 897 1195 ? Thanks so Much, Steve Sousa General Sales Manager

Apr 15, 2023 -

CharlesEJohn responded

I called and it just rang. Please feel free to call me, 214-304-1987.

Apr 18, 2023 -

CharlesEJohn responded

Just wanted to follow up with you Steve, you told me that I would hear back from you Monday morning but I have not. Thank You, Charles 214-304-1987

Apr 18, 2023 -

Colonial Cadillac responded

Charles, Nice speaking with you a moment ago. I will be getting you out payment of your rental asap. You now have my cell to use whenever you need anything from Colonial Cadillac. Thank you for bringing this matter to our attention. Take care, Steve Sousa

April 15, 2023

I had to have my car towed to colonial via Cadillac Roadside. The truck arrived within the time frame I was told. I spoke with Peter in Service. He called me a couple of hours later to give me an up More

by JACKIE.VERI
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2023

Very helpful and considerate. Handle all issues professionally. Worked to get the car I wanted. More

by domapprille
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Lander
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2023

Colleen kept me updated . She and the male employee at the collision center were excellent. Though the hood seems to be a little misaligned, I haven’t had the chance to view More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colleen
April 13, 2023

They washed and scratched the whole car when told not to and didn’t even care! More

by PAULECARUSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pete Cascio
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2023 -

Colonial Cadillac responded

I am so sorry to hear about this Paul. I left you a voicemail please give me a call back 781-935-7000 ~Alex Rogers GM

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