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Colonial Cadillac
Woburn, MA
1,400 Reviews
Welcome to Colonial Cadillac
We've been putting Dreams in driveways since 1963!
We would like to thank you for visiting our website and considering us for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience.
Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line ...
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,400 reviews
October 31, 2023
Unbelievable attention to service, from the first phone call to delivery. This is my second purchase through Colonial and I see no reason to go anywhere else in the future. call to delivery. This is my second purchase through Colonial and I see no reason to go anywhere else in the future. More
by jim@ekeys4cars.com
Verified Customer
October 31, 2023
Very easy transaction, no hard sell. Family has worked with John Bradley for years highly recommend!! Family has worked with John Bradley for years highly recommend!! More
by kmlyons2
October 26, 2023
David and Steve were great to deal made the process as smooth as possible. I do not know who Alex Rogers is? smooth as possible. I do not know who Alex Rogers is? More
by tcoates0
October 23, 2023
Renata is OUTSTANDING. She is the very best person you can see in this service department She is the very best person you can see in this service department More
by BILLYC7
Employees Worked With
October 23, 2023
Great atmosphere at Colonial. Everyone friendly,courteous and professional. Renata is awesome. She’s a model for customer service agents Everyone friendly,courteous and professional. Renata is awesome. She’s a model for customer service agents More
by BBYRNE0
Employees Worked With
October 22, 2023
We live in Michigan. After visiting with cousins who live near Boston, we were traveling to Virginia to see other family members when the 'check engine' light came on. Kn After visiting with cousins who live near Boston, we were traveling to Virginia to see other family members when the 'check engine' light came on. Knowing we shouldn't drive the car for 10 hours with something wrong, we searched for a nearby Cadillac dealer in hopes they would get us in and diagnose the problem. Sure enough, the service manager said he wanted to help and would get us in to determine what was wrong. Once the problem was diagnosed and Renata confirmed they had the new part needed to fix the problem, she gave us an update and suggested a few places where we could have lunch while the car was being fixed. Shortly after we returned from lunch, Renata said the car was not only fixed, but they washed the outside and vacuumed the floor inside. What could have been a miserable experience was made much better by the service team. Thanks! More
by CHUCK MANIACI
October 21, 2023
My favorite dealership to deal with. Real people. Real care. Great communication. I send my mom here to buy cars. Real people. Real care. Great communication. I send my mom here to buy cars. More
by DANIELBOOMSAUCE
Employees Worked With
October 20, 2023
I will only buy a Colonial Cadillac because I TRUST their knowledge, commitment and SERVICE..!!! knowledge, commitment and SERVICE..!!! More
by JACKLEPORE2
October 18, 2023
Exceptional service and professionalism always treated with respect and well informed throughout the entire process with respect and well informed throughout the entire process More
by RALPHDONOFRIO
Employees Worked With
October 17, 2023
Good to start bad ending lousy extended warranty program bought my car in 2019 its a 2017 had minor issues up till this past Sept. brought my car in for service on transmission and was told my warranty had bought my car in 2019 its a 2017 had minor issues up till this past Sept. brought my car in for service on transmission and was told my warranty had expired but on the agreement i bought the car in May of 19 and got a five year warranty or 60 thousand miles but the dealership told me it expired in my mind it should have expired in May of 24 since i have only 43 thousand miles on my car Can you explain this better than they did ? More
by WILLUM16
Employees Worked With
