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Colonial Cadillac

Woburn, MA

4.7
1,353 Reviews
Welcome to Colonial Cadillac We've been putting Dreams in driveways since 1963! We would like to thank you for visiting our website and considering us for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience. Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for. We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you. If we can be of any assistance while visiting us online, send us an email and we will promptly reply.
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201 Cambridge Road

Woburn, MA

01801

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Showing 1,353 reviews

July 15, 2021

The problem was fixed but even with the discount, it was very expensive!! I’m told it could happen again. Cadillac needs to resolve this issue. More

by myredcts4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Young lady that works in service.
July 15, 2021

Always a great experience. You’re treated with respect and professionalism every time. Speedy service and you’re altkept I the loop. Highly recommend this dealership. More

by GENE.VECCHIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Robinson
July 15, 2021

Love colonial cadillac! Denise is the best! She always keeps me in the loop and is very pleasant to work with. Always with a smile on her face. Car is always washed and vacuumed after service is done. More

by RANKING1313
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2021

I have been a customer for over 30yrs. and cannot say one negative thing about Colonial Cadillac. Sales, service, and anything else, all experiences have been A+++! Christian Aylward has been a terrific hel More

by RDEFELICE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward
July 15, 2021

Wonderful people working at colonial Cadillac at every level…….caring honest in dealing with customer about service being provided. Good at explaining what is happening with my car and how it is being More

by VDDOYLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Seremetis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward, Andrew Mackillop
July 15, 2021

Great people, great service, Will go back for any issue that I have on my vehicle. Thanks guys for your appreciate hard work. Keep up More

by RAIDIN.NOVAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Seremetis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward, Andrew Mackillop
July 15, 2021

All I needed was an oil change. Everything is fine and thank you. Will definitely be back. Also love the specials in coupons very helpful More

by randolph0473
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Melendy
July 15, 2021

I visited last week. Denise Leigh is a wonderful lady who helped me solved all my problems and provided me coupons. Very good experience over all. More

by DRSILVER0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2021

Had problems after buying xt5 oilIn driveway, oil filter Had problems after buying xt5 oil In driveway, oil filter was left loose after first oil change, 2nd oil Change fill cap was left off, didn’t notice More

by Angry
Customer Service
Recommend Dealer
No
Employees Worked With
Pete Cascio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Colonial Cadillac responded

Good Evening , My name is Stephen Sousa and I am the general sales manager at Colonial Cadillac. I am very sorry to hear about your experience here at Colonial Cadillac and can promise this is not the " norm ". I tried to look up your information but was unable to find anything because there was no name , email or phone number attached to this review, If you haven't already traded in your vehicle for a Jaguar, I would appreciate the opportunity to make this situation right . Please reach out to me anytime at my direct line. 781-897-1195 . Let's work this out. Thank you for your feedback, Stephen Sousa

June 27, 2021

Excellent experience buying a car! Brendan Fay is the best! He was a very compassionate sales person who really knew what he was talking about. There was absolutely no pressure even while spending a lot More

by ajfurnari
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Fay, Rick Melendy
Jun 27, 2021 -

ajfurnari responded

Excellent experience buying a car! Brendan Fay is the best! He was a very compassionate sales person who really knew what he was talking about. There was absolutely no pressure even while spending a lot of time answering all our questions and looking at multiple vehicles. Even the financing with Rick Melendy, was quick and easy. The general manager Alex Rogers went out of his way to make sure we were satisfied with our purchase. We highly recommended purchasing a car at Colonial Cadillac. Looking forward to having my car serviced with them.

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