Colonial Cadillac

Excellent service on every level! Every person we encountered was friendly and helpful! Everything was done at A-level! The personal touch was much appreciated in a time when it seems that many esta encountered was friendly and helpful! Everything was done at A-level! The personal touch was much appreciated in a time when it seems that many establishments have employees that throw off the attitude that the customer is a bother and they are doing us a favor by servicing us.Not so with Colonial! Again, excellent service and I will be encouraging friends and family toward Colonial Cadillac! More

Honest assessment of necessary repairs and cost. Great service. Friendly transaction and long time association with service advisor. I would recommend to anyone seeking service. service. Friendly transaction and long time association with service advisor. I would recommend to anyone seeking service. More

Always a great experience. I would give them a 10 star if I could. They are always so helpful, knowledgeable and friendly! I would recommend to anyone if I could. They are always so helpful, knowledgeable and friendly! I would recommend to anyone More

I have been dealing with Joe L for years. New GM Alex was great also. Denise in service is exemplary. Randy King also very helpful. was great also. Denise in service is exemplary. Randy King also very helpful. More

I had a great experience purchasing my new to me, used truck. Dennis M and Alex R and the finance team made the experience easy and stress free truck. Dennis M and Alex R and the finance team made the experience easy and stress free More

Good people great place very knowledgeable. Time spent explaining things to you was very impressive All areas waiting sitting and sitting and shop was exceptionally clean explaining things to you was very impressive All areas waiting sitting and sitting and shop was exceptionally clean More

Denise Leigh has made me a Colonial Cadillac customer for life. I will buy more Cadillacs from Colonial because of her world-class customer service. My 2014 ATS needed 85k+ service as well as a MA State Insp life. I will buy more Cadillacs from Colonial because of her world-class customer service. My 2014 ATS needed 85k+ service as well as a MA State Inspection sticker. The car was having issues with sensors and the Check Engine Light kept coming on even after the service was completed. Denise had me come in two more times and worked with me on how we can get all sensors checked to ensure the car would safely pass inspection. Denise, was calm, professional and showed a great positive attitude that her staff would get my ATS safe and on the road for another year. Denise gave me daily updates on the status of my service and where we stood with the car passing inspection. After three visits, the car passed inspection today! Thanks Denise for caring. That goes a long way with customer delight, stickiness and service. More

I would like give it a ten if I could. Great dealership from sales t service. My buying experience was great. I was in service for my 1st oil change My service advisor Denise Leighwas so friendly and nice, from sales t service. My buying experience was great. I was in service for my 1st oil change My service advisor Denise Leighwas so friendly and nice,Changed my oil while I waited I was out in less than an hour. More

Peter got my car in for the service it was due for and had the car back the same day. Always a great experience at Colonial Cadillac. had the car back the same day. Always a great experience at Colonial Cadillac. More