Cole Nissan Kia

Pass! These guys are the type that give car salesmen a bad name. We wasted half a day being jerked around. Couldn't answer basic questions, had to talk to These guys are the type that give car salesmen a bad name. We wasted half a day being jerked around. Couldn't answer basic questions, had to talk to manager. Finally arrived at a basic price after almost two hours, but the deal was contingent upon financing through them. But then they couldn't tell us what the interest rate was going to be so we could make an informed decision. Finally they give us a ballpark interest rate, but then the finance manager came and said there had been a mistake and he couldn't honor the price given. By this time there had been so many numbers thrown around, I could barely make sense of it all. What a mess: lies, double-talk, misinformation, and lots of high pressure manipulation. In the end, we just walked away. Half a day wasted. My advice.....If you want to get screwed over, go see these guys. Otherwise, just walk away. Don't waste your time. More

Horrible customer service. I’m a single mom who came here for the $3,500 trade in for clunkers because I needed a reliable car. The staff is beyond rude, including most manageme I’m a single mom who came here for the $3,500 trade in for clunkers because I needed a reliable car. The staff is beyond rude, including most management. They fraudulently sold me a car that had been in an accident and did not disclose that information. And then basically told me I’m lucky they are even fixing it because I test drive it and should have known. The sales manager expected me to believe that the cost for repair was coming out of his own pocket which I know is not true. They think because I’m a 26 year old woman who isn’t married they can screw me over. And they make it impossible for you to speak to the owner. It was so bad that my uncle called and spoke with the internet director who was supposedly going to apologize for he treatment. Never got an apology. I was told the car would be detailed before I got it and that was never done either. Absolutely horrible experience and the worst customer service ever. Never ever again will I buy a car from this so called dealership. More

Great dealership The salesmen are some of the nicest folks. Extremely polite and knowledgeable. Any questions were answered. I would recommend this dealership to my fr The salesmen are some of the nicest folks. Extremely polite and knowledgeable. Any questions were answered. I would recommend this dealership to my friends. I hope this helps anyone looking to buy a new car. More

Very helpful Thank you so much for helping me get a new car. This is the first time I have ever bought a car from a dealership that wasn't all used cars. They help Thank you so much for helping me get a new car. This is the first time I have ever bought a car from a dealership that wasn't all used cars. They helped me so much and never hesitated. Always had answers to my questions and very nice. I would recommend these guys to everyone. More

Loved working with the people at pocatello nissan kia Thank you for all you done to help me get the new nossan versa. I love it. Thank you for all the help and friendly service. Thank you for all you done to help me get the new nossan versa. I love it. Thank you for all the help and friendly service. More

worst experiance ever they never got back to us after we bought the car to get us an algnment then blew a tire cause it was shaking so bad. so now we have to pay for tires they never got back to us after we bought the car to get us an algnment then blew a tire cause it was shaking so bad. so now we have to pay for tires and the key that came with the car tires was stripped out so now have to cut all lug nuts out cause the tire place cannot find the right key and all they said was when it gets done we will do that alignment now lol More

Love Pocatello Kia You guys are the best. Thank you for my new car.jorden was friendly like I knew him for years.i would send my family and friends to Pocatello . You guys are the best. Thank you for my new car.jorden was friendly like I knew him for years.i would send my family and friends to Pocatello . More

Excellent and friendly staff Justin is a excellent salesperson. Very friendly and excellent at what he does. Thank you. I would recommend this dealership to everyone I know. Excel Justin is a excellent salesperson. Very friendly and excellent at what he does. Thank you. I would recommend this dealership to everyone I know. Excellent service. More

purchase of new car Friendly staff. Sales rep was able to come in early to help me. Worked with me. Was able to find a car after a couple of test drives. Friendly staff. Sales rep was able to come in early to help me. Worked with me. Was able to find a car after a couple of test drives. More