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Cobb County Toyota
Kennesaw, GA
3,772 Reviews
Thank you for your interest in Cobb County Toyota! For over a decade, we’ve been providing our Georgia neighbors with quality automotive sales and service. We’re committed to making every guest’s experience at our dealership truly exceptional, and when you visit us, you can expect award-winning customer service every time. In fact, we’ve won the coveted Toyota Motor Sales President’s Award 24 times! This award is one of the highest honors a dealership can receive from Toyota, given to those who demonstrate their commitment to maintaining Toyota’s high standards for customer satisfaction. It’s not enough for us to meet your expectations — we aim to exceed them!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 3,772 reviews
November 17, 2006
I shopped around a lot of Toyota dealers for a 2006 Tundra Double Cab. My wife met Jared, a sales rep, who took his time working with her while I was out of town and was great to her and answered every Tundra Double Cab. My wife met Jared, a sales rep, who took his time working with her while I was out of town and was great to her and answered every single question. I went down on a a Saturday and met Jared, and test drove the Tacoman and the Tundra. He was very knowledgeable about the trucks and could answer every question. They have a deal going on through the end of the month which is a $4,000 rebate. The Tundra I liked was listed at $27,000, and he was giving me a final price of $20,489. Very nice. I went home and tried to do my own online financing with an internet company because my credit isn't the best and I just knew I wouldn't be able to get financed through the dealership. I got approved at RoadLoans (which you DO NOT want to use as I'll explain in a moment) and had my check ready to go. I called Jared, told him I was ready to buy, and he got the truck ready, and had the bed liner installed as I was driving down from Cartersville. Buying was quick and easy. They already had a lot of the paperwork filled out for me to sign, and it was the easiest car purchase I have ever gone through. Everyone was friendly and put up with a bored 7 year old and two year old running around, which shows me a lot about their people! I did find out that they do not accept RoadLoans or most other on-line financing for bad credit. They explained how it takes forever to get paid, and they are mostly companies you want to steer clear of unless you want to get taken. I found out most dealers in the area also do not take them, so just an FYI. I thought I was screwed, but a nice Business manager who turns out to be from Cartersville said "Let me try to get you financed", and after about 20 minutes, he did! And at a 2% better interest rate with a real bank! He was great! I haven't worked with the service department as some of the other posters have, so I can't comment on that aspect yet, but so far, they have been the best dealership I have ever worked with in my car buying life. I highly recommend them and especially Jared. He is a great and low pressure salesperson. Rich More
by rgalloway
Employees Worked With
Jared
July 06, 2006
I brought in my six week old Toyota Tundra Double Cab today, July 6, 2006 because my secondary remote was not working and had rust and corrosion through it. I was told by the assistant service manager R today, July 6, 2006 because my secondary remote was not working and had rust and corrosion through it. I was told by the assistant service manager Russell Graff and the general sales manager that I must have jumped in a pool or something with it. When I argued that I never even used it, I was told that remotes aren't part of the bumper to bumper warranty. When I got upset, I was told to leave. Basically, I just spent 25 grand and six weeks later was told I was a liar and to get out. Great customer service. More
by rebecca1
Employees Worked With
John Ridings
