Cobb County Toyota

The best dealership for sales and service. We have purchase 3 new Toyotas over the past 10 years. The salesman was always Grant. He has gone above and beyond, before and after the sale to provi We have purchase 3 new Toyotas over the past 10 years. The salesman was always Grant. He has gone above and beyond, before and after the sale to provide assistance to us. The service department has been great, although these cars have been so reliable that I have only used them for normal maintenance. Cobb County Toyota is the Best. More

Great experience buying a used car I have recently purchased two cars in the span of 6 months and from two different dealers. Cobb County Toyota not only exceeded my expectations but th I have recently purchased two cars in the span of 6 months and from two different dealers. Cobb County Toyota not only exceeded my expectations but they blew them out of the water. The other dealership was not upfront about pricing and even after paying cash messed up the paperwork multiple times resulting in multiple trips. Muhammad was very clear and honest about what features were in my price range and did not try and force me into paying more than my budget. He was patient with our specific criteria despite there being limited inventory in the market. Once we drove in to make the purchase the paperwork was fast and easy. The business manager (don't remember his name) was friendly and explained the warranty options without bias. We love our new Highlander and would definitely purchase from this dealer again. Thanks for a great experience!! More

Service department is a joke! Service department is a joke. First time I go in for my oil change they forget my wheel key and I have to ask for it back. Scratched the crap out of m Service department is a joke. First time I go in for my oil change they forget my wheel key and I have to ask for it back. Scratched the crap out of my wheels with the impact gun and as I am leaving the tech comes out and needs my keys to "check something". Needless to say I went home and checked everything, thankfully everything was tight but they didn't bother to wipe the excess oil off near the filter and drain so it's all over the motor. I figured it was just a bad experience and went back for the next one. Long wait times (with appointment for an oil change, didn't let them touch the wheels anymore) and dirty clean up again. The last straw was when my wife brought her car in for a 1st service and someone spilled food and drink in the passenger seat and then the service manager (Todd) and the service writer (Sean) tried to say it's impossible for that to happen and tried to make it out that my wife was lying. WE DONT EVEN EAT IN THE CAR! Because it's new and we paid a lot of money for it. We sometimes drink water and that's it! Why would she lie about that?!? The only reason they get 2 stars is because the sales experience for both my truck and the wife's car was outstanding. Beware of the service department and do yourself a favor and go to a different dealer for your service needs. More

great help buying my New Pruis V from David Lightner at Cobb David Lightner was great helping me get my new Pruis with a great deal and trade in on my Cadillac SRX- I will never own another Cadillac! He was very David Lightner was great helping me get my new Pruis with a great deal and trade in on my Cadillac SRX- I will never own another Cadillac! He was very knowlegable and even took the time ot set up my cellphone with the bluetooth in my new car and went over the basic operations Senior Citizen version to boot! Thank you again for giving me a great deal and peice of mind! More

AMAZING service!! I wanted to take a moment and recognize your employee Ashley in the service center!! She was absolutely amazing when it came to getting my car fixed a I wanted to take a moment and recognize your employee Ashley in the service center!! She was absolutely amazing when it came to getting my car fixed and was extremely friendly and went above and beyond by even getting me a rental car so i didn't have to wait a few hours with my kids. I have been going there for years and she was by far the most friendly and approachable person I have came into contact with. More

Totally Unprofessional & Bad Customer Service The Sales agent Mark Kligerman made an appointment with me on Thursday for Sunday. I specifically told them that i live very far and i don't have any The Sales agent Mark Kligerman made an appointment with me on Thursday for Sunday. I specifically told them that i live very far and i don't have any car so i will be coming by Cab so make sure car is available for test drive and we can make a deal. I took an hour cab's journey to there dealership and when Mark appeared he introduced with me some other sales rep and while we were doing this another sales guy shouted that Hey Mark we already sold that car on Friday. I was very angry and disappointed with this turn of events and i was just told "hey it was a glitch in the system" and the car was still listing there. Please stay away from such dealerships. More

Great experience buying a car from Grant at Cobb County Toyo Honest dealer Really liked the salesperson, Grant! He spent a great deal of time with me when looking at the differences between a RAV4 LE vs an XLE Honest dealer Really liked the salesperson, Grant! He spent a great deal of time with me when looking at the differences between a RAV4 LE vs an XLE. More

The service department is starting to give me a bad feeling I took my 2014 Scion for it's 3rd 5,000 mi. service. They used to do a good job with my service visits and I felt pretty good about turning my car ov I took my 2014 Scion for it's 3rd 5,000 mi. service. They used to do a good job with my service visits and I felt pretty good about turning my car over to them. Now the service reps are rude, the parts guy is rude and I had second thoughts after turning over the keys this time. My car has drum brakes on the rear. They start rusting and looking bad after a few years and with allowy wheels, it starts looking pretty bad. What I've done in the past is to spray a light coat of black paint on the drums at each tire rotation. I asked the service rep if he would please have the service tech do this while the wheels are off. You would have thought I asked him to rebuild the transmission. "No, no... we don't do that..." He didn't even really take the time to listen to what I was saying as he was in such a hurry to rush me through the process. So much for personal service. NTB and Kauffman both have done this for me or allowed me to go back and do it myself. CC Toyota has done a really good job over the past ten years of dispelling the perception that dealerships (stealerships) are rip offs. I've even told people that they are now competitive in price and rival their after market competitors in customer service. Now it seems like the trend is reversing and they are going back in the toilet. A year ago I would have given them five stars. Now its two. I won't be around to give them one star the next time. I have one more routine service left and I'll be doing it myself or going to an independent shop. More

Professional Toyota Representatives We recently purchased a new Highlander from Cobb County Toyota and were delighted with their service and overall professionalism of the dealership. W We recently purchased a new Highlander from Cobb County Toyota and were delighted with their service and overall professionalism of the dealership. We had visited with our salesman, Rudi Santos, a few times before making a decision and he never made us feel pressured. The entire sales team is very polite. I really think that a manager's demeanor and influence (Robert), effects the whole team, and it certainly shows there. One thing that surprised me was how accessible the manager is to customers. Very nice guy and approachable. We felt we paid a competitive price and have no complaints. I would highly recommend this dealership. Thank you! More

That was easy Fast and easy, they made it work for me and I was in and out! Looked a different cars but fell in love with the Camery. I am one satisfied customer. Fast and easy, they made it work for me and I was in and out! Looked a different cars but fell in love with the Camery. I am one satisfied customer. More