Cobb County Toyota

Brough my RAV4 in for a follow up service where I was told my rear differential needed to be replaced, due to banging sounds when breaking. I purchased an extended warranty and as I am coming to the end told my rear differential needed to be replaced, due to banging sounds when breaking. I purchased an extended warranty and as I am coming to the end of the authorized mileage, I thought this differential replacement would be covered. Come to find out, on the follow up appt. the mechanic was NOT able to find a problem with the rear diff. (which was a reversal of what I was originally told), so this was either a mis-understanding to begin with or just a simple error on the part of the service focal and mechanic, so unless the problem could be re-created (it couldn't since the sound occurs in hotter conditions), I can't submit a claim to the warranty company. I did provide audio recordings of the issue but this was not enough to go on. This issue is likely part of a service bulletin Toyota sent out and was only covered to 60K miles. Even though I reported this to the dealership prior to the 60K mark, I was told this is not covered now and it would likely be rejected by the warranty company unless the issue can be recreated. So I suspect I will have an issue with this down the road which will end up costing me $5K+ to replace, eventually. I find this disappointing and not what I expect of Toyota products. More

Smoothest car purchase I’ve ever made. Would have given a 5 star rating but, I only do that for significant discounts. Would have given a 5 star rating but, I only do that for significant discounts. More

This dealership was great. Mr. Givens and Mr.Mike helped me out with purchasing a Corolla. Although there was some negotiating around we were able to get the price we liked and Mr. Givens and Mr.Mike helped me out with purchasing a Corolla. Although there was some negotiating around we were able to get the price we liked and make the purchase. Definitely recommend working with Mr.givens and Cobb county Toyota for you Toyota purchase More

I worked with two salespeople here: Kent Givens and Claude Henry. They were both great to work with, and they did whatever they were able to do to help me out. Beyond their control, things were very he Claude Henry. They were both great to work with, and they did whatever they were able to do to help me out. Beyond their control, things were very hectic for me at this dealership which gives it a lower rating overall, but Kent and Claude were the best part for me. More

Brought my vehicle in for service and got in and out very quickly. Took less than 30 minutes for a 15,000 mile service. quickly. Took less than 30 minutes for a 15,000 mile service. More

Had to take a small trip to the dealer and they already had everything prepped and ready, had me in and out with ease!! Great salesman! had everything prepped and ready, had me in and out with ease!! Great salesman! More

I received great service the other day. The work was also very timely which I appreciate. The work was also very timely which I appreciate. More

I had a great experience as always at the dealership. I love that they have reliable internet and actual desks so that I can be productive and work while waiting on my car. David, with service was also v I love that they have reliable internet and actual desks so that I can be productive and work while waiting on my car. David, with service was also very professional and kept me up to date on my service. I didn’t feel pressured with additional service options which is always welcoming. Will only bring my car here. More

thank you so much for taking care of our car's maintenance - we appreciate it - maintenance - we appreciate it - More

We were promptly greeted and we were in and out with a new vehicle in just a couple of hours start to finish. They had plenty of financing offers available and took our trade. We purchased the extended w new vehicle in just a couple of hours start to finish. They had plenty of financing offers available and took our trade. We purchased the extended warranty and hopefully that and the service will be great as well. More