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Coastal Kia - Service Center

Wilmington, NC

4.8
3,348 Reviews

3,348 Reviews of Coastal Kia - Service Center

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April 25, 2024

Coastal Kia is my absolute ONLY service center. Their advisors (Bob is fantastic!)(Howard too!) are hands down the most friendly and helpful ones I have ever had. As a business owner I can not re More

by UCCLOSETS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard in Service is wonderful too! , Jason Stone
Apr 26, 2024 -

Coastal Kia responded

Fantastic news! Thank you! We appreciate the testimonial and compliments for our service team. It was thoughtful of you to mention them by name. Please don't hesitate to reach out if you need us. Thank you for trusting Coastal Kia!

April 22, 2024

Very good dealership works with people a lot and helps You find the best fit for you More

by NBOZEMAN5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sivon G
Apr 22, 2024 -

Coastal Kia responded

Thank you for the review and feedback. We strive to deliver a truly exceptional experience to every client during every visit. Please don't hesitate to reach out if you need us. Thank you for choosing Coastal Kia!

April 22, 2024

Well organized,pleasant to customers at all times. It is certainly different than many other dealership companies. More

by tomcioszewczyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Coastal Kia responded

Thank you! We appreciate the five star review and gracious feedback. It was thoughtful of you to go online and rate your recent service experience. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive service needs.

April 21, 2024

Another very satisfactory service visit. Sam was friendly and knowledgeable, as always. Bob picked up the check out ball when Sam was busy with another customer. More

by RPCAL10@YAHOO>COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Coastal Kia responded

We sincerely appreciate the five star service review. Sam Weisman and Bob Tomlin are true ambassadors for our Coastal Kia customer service culture. It was thoughtful of you to mention them by name. Thank you for choosing Coastal Kia for your automotive service needs. Please don't hesitate to reach out if you need us.

April 21, 2024

Everything want as promised. Did take a little longer than I had hoped. But everybody was totally professional. More

by EPY27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Coastal Kia responded

Thank you for your patience and high marks. We sincerely appreciate the five star service review. Thank you for choosing Coastal Kia for your automotive service needs. We are here if you need us.

April 21, 2024

I was completely satisfied with the service and the staff that performed it. All of the work was completed in the time I was told it would require.. More

by 4MAN43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Gokey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Coastal Kia responded

Great news! Thank you for the five star service review and high marks for our Service Consultant Darren Gokey. We are thrilled to hear we were able to meet your expectations. Thank you for choosing Coastal Kia!

April 19, 2024

Service was very efficient, timely and courteous. Those three words should be enough of a review. More

by vkearson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Gokey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Coastal Kia responded

We want to thank you for the five star service review and gracious comments. We love the feedback including, "service was very efficient, timely and courteous." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive service needs.

April 19, 2024

The service I received was spectacular and in not kidding! Sam my service advisor was and is the reason I drive from Hope Mills to Wilmington to get my car serviced the employees and atmosphere at th More

by tommyhester181@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Coastal Kia responded

Wow! Thank you so much. Sam Weisman is a true ambassador for our customer service culture. It was thoughtful of you to recognize his efforts. We appreciate the high marks and gracious feedback. Thank you for choosing Coastal Kia for your automotive service needs.

April 18, 2024

Sam Weisman has been my "go to guy" for the last 4 years, and is amazing. He listens to my concerns, and always follows up with me to. On another note...the chairs in your waiting area are EXTREMELY uncom More

by SandiSkinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Coastal Kia responded

Thank you for the review and helpful feedback. We are thrilled to hear our Service Consultant Sam Weisman has earned your trust. Thank you for choosing Coastal Kia! We are here if you need us.

April 18, 2024

They were extremely fair and honest. I was so impressed that it has convinced me to buy my next car from Coastal Kia. I will likely be buying another car in two years and they have mad More

by maximoral
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Coastal Kia responded

Thank you for the five star service review. We appreciate your trust and gracious comments. It was kind of you to give our Service Consultant Bob Tomlin such high marks. We look forward to earning your sales business when you are ready. Thanks again!

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