Coastal Kia - Service Center

Good service department. Wife had to bring Telluride in for this service. There is a recall on Tellurides for slipping out of gear in park. Not out yet. mmmmmm Wife had to bring Telluride in for this service. There is a recall on Tellurides for slipping out of gear in park. Not out yet. mmmmmm More

They took the time to figure out what was going on with my car. I had my tires rotated and balanced and some wasn't right. Turns out I have bad tires so they marked them for me so I could let the place I b my car. I had my tires rotated and balanced and some wasn't right. Turns out I have bad tires so they marked them for me so I could let the place I bought them from know where the bad spots were. The manager took the time to explain to me what all they had done and kept me informed during the process More

Everything was on time for my appointment. Communication throughout the service visit was spot on. Overall it was a positive experience! Communication throughout the service visit was spot on. Overall it was a positive experience! More

Since I did not purchase my 2023 Sorento from there,I was totally impressed with their kindness,care,empathy and efficiency in getting my car checked out when I arrived at 3:00pm eitoit an appointment. A was totally impressed with their kindness,care,empathy and efficiency in getting my car checked out when I arrived at 3:00pm eitoit an appointment. Although they could not replicate the incident that brought me in there, they were very thorough in making sure that everything was checked out. I felt much safer driving at home and have not had any problems since. I certainly will be back for further service there More

They told me car would be ready by 1330 and it was done exactly at 1330. They are super efficient. exactly at 1330. They are super efficient. More

Id say It went well, No pressure , and faster than expected. Thank your staff for me. expected. Thank your staff for me. More

Prompt, responsive to needs, friendly, accommodating with appointments. Focused on getting me taken care of as professionally as possible. appointments. Focused on getting me taken care of as professionally as possible. More

Everyone was pleasant, especially my advisor Mr. Bob Tomlin. He was very helpful and informative and kept me in the loop for my entire visit. Bob Tomlin. He was very helpful and informative and kept me in the loop for my entire visit. More

State of the art ease for service! Blew me away to be greeted by Howard on a nice spring day! Howard has handled my car service needs with previous dealership. Work completed in one ho Blew me away to be greeted by Howard on a nice spring day! Howard has handled my car service needs with previous dealership. Work completed in one hour as stated. Lovely energetic lady finished my transaction and assured me inspection info was on its way to Raleigh. I also want to thank your company for snacks and cool water and the guys that will give you a ride if needed. It’s a pleasure to drive the Soul! More