Coastal Kia - Service Center

Great service and very easy to make an appointment. I always feel confident with the service. I always feel confident with the service. More

Got in and out in good time. Polite and helpful service team. Visit was for a recall, and was completed. Polite and helpful service team. Visit was for a recall, and was completed. More

The service was performed faster than I expected. Everyone was helpful and courteous. Future service items were discussed without pressure to take care of them right away. Everyone was helpful and courteous. Future service items were discussed without pressure to take care of them right away. More

I was extremely pleased with Kia and their service team. Everyone was very friendly and helpful Everyone was very friendly and helpful More

Great people to do business with. They took care of a couple of recalls and washed my vehicle and did a great job. They took care of a couple of recalls and washed my vehicle and did a great job. More

Excellent customer care, great job explaining what needed to be done and how long it would take. Gave me updates as I waited and finished faster than the promised time. to be done and how long it would take. Gave me updates as I waited and finished faster than the promised time. More

Great service and courteous employees. The waiting room is always clean, and the shuttle service will take you anywhere in Wilmington if you don't want to wait. The waiting room is always clean, and the shuttle service will take you anywhere in Wilmington if you don't want to wait. More

The staff was professional, and they did a fine job once started on my vehicle. I gave a 2 star rating because of the delay in getting to my vehicle. I waited over an hour before my vehicle went into the s started on my vehicle. I gave a 2 star rating because of the delay in getting to my vehicle. I waited over an hour before my vehicle went into the shop. I was there for an oil change and tire rotation. I think this wait time is much more than should be expected. I do not plan to use this service again, I’ll find a different place that has better time management skills moving forward. More

Service writer was prompt and courteous. Dealership was clean and comfortable. Time frame for service was acceptable. Dealership was clean and comfortable. Time frame for service was acceptable. More

Prompt and polite. The requested service was provided on time and well done. All the checked items were explained and rated. The requested service was provided on time and well done. All the checked items were explained and rated. More