Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Coastal Kia - Service Center

Wilmington, NC

4.8
3,232 Reviews

3,232 Reviews of Coastal Kia - Service Center

Sort by
June 25, 2024

This is A very nice dealership and friendly service people.Service department is qualified and take care of people More

by charlesmmacke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2024 -

Coastal Kia responded

Thank you! Your review and gracious comments are greatly appreciated. It was thoughtful of you to go online and rate your recent experience. Thank you for choosing Coastal Kia for your automotive service needs.

June 25, 2024

Brought in a 2008 Kia Rondo for service and left with a new Kia Niro Hybrid. More

by PETERHOURIGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2024 -

Coastal Kia responded

Great news! Congratulations on your new Kia Niro Hybrid purchase. It was thoughtful of you to rate your recent purchase experience online, We appreciate the high marks for our Product Specialist Heber Quezada. Enjoy! We are here if you need us.

June 24, 2024

Outstanding customer service and care. My vechicle was ready ahead of schedule. Washing my car is a nice touch as well. More

by jvenetto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2024 -

Coastal Kia responded

Wonderful news! Thank you for the five star service review and high marks for our service team members. We strive to deliver a truly exceptional experience to every client during every visit. We love the feedback including, "outstanding customer service and care." It was thoughtful of you to go online and rate your recent service experience. Thanks again!

June 24, 2024

The service department at this location is absolutely amazing. The service staff and techs are friendly, efficient and helpful. More

by Reyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2024 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star service review and high marks for our Service Consultant Sam Weisman. Sam is a true ambassador for our customer service culture. It was thoughtful of you to recognize his efforts. Please do not hesitate to contact us if you need anything. Thanks again!

June 24, 2024

Great service center. Honest and straight forward, broke everything down where I understood clearly. Friendly and clean place would reccomend More

by danqgorden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2024 -

Coastal Kia responded

Thank you! We appreciate the five star service review and compliments for our staff and facility. We love the feedback including, "great service center, honest and straight forward...friendly and clean place." We strive to deliver a truly exceptional experience to every client during every visit. Please reach out if you need us.

June 23, 2024

Excellent customer service. Courteous and very fast! Helpful in explaining the charges and recall information. More

by cmerges1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Gokey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2024 -

Coastal Kia responded

Great news! Thank you! It was thoughtful of you to go online and rate your recent service experience. We are very appreciative. Please do not hesitate to reach out if you need anything. Thanks again!

June 23, 2024

Amazing location. Always friendly, always polite and always ready to service your vehicle. Top notch location, employees and service. More

by scoobyrogers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Gokey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2024 -

Coastal Kia responded

Thank you for the five star review and gracious comments. We love the feedback including, "amazing location, always friendly, always polite and always ready..." We strive to deliver a truly exceptional experience to every client during every visit. Thanks again!

June 23, 2024

Knowledge at your service department is great waiting area is very nice and confortable, and the coffee is very good More

by jpalexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Gokey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Kirschner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2024 -

Coastal Kia responded

Thank you! We appreciate the five star review. We are thrilled to hear you enjoyed our customer lounge experience. Please do not hesitate to reach out if you need anything.

June 21, 2024

My service was truly exceptional. I love my Sorento and Coastal Kia is helping me maintain and use it for many more years. Gary Nelson kept me informed of the work being done, and I w More

by hwaynet01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2024 -

Coastal Kia responded

Thank you! We appreciate the five star service review and high marks for our Service Consultant Gary Nelson. We are thrilled to hear our service team exceeded your expectations and your service visit was completed earlier than expected. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive service needs.

June 21, 2024

Coastal Kia is good. They communicate and provide reliable information. They respect your property and treat you respectfully. More

by h.hackett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2024 -

Coastal Kia responded

Thank you for the high marks and compliments for our Service Consultant Gary Nelson. We appreciate the five star review and gracious feedback. Thank you for choosing Coastal Kia for your automotive service needs.

1
...
35
36
37
...
324