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Coastal Kia - Service Center

Wilmington, NC

4.8
3,408 Reviews

3,408 Reviews of Coastal Kia - Service Center

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November 23, 2022

Took my car in for routine service - the car was serviced & ready sooner than anticipated so I was able to be on my way More

by PATANDLORIMORGART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2022 -

Coastal Kia responded

Thank you for the high service rating and gracious feedback. It was thoughtful of you to give our Service Consultant, Sam Weisman, such high marks. Please call us if you need anything. Thanks again!

November 20, 2022

Everyone was extremely professional and highly courteous. I highly recommend this five star team to all Kia owners. More

by Thomasconnolly1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown service nes
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Nov 21, 2022 -

Coastal Kia responded

Thank you so much! We truly appreciate the five star rating and compliments for our team. We strive to deliver a truly exceptional experience to every client during every visit. We love the feedback including, "everyone was extremely professional and highly courteous." Please call us if you need anything. Thanks again!

November 20, 2022

Nice and clean dealership, very friendly and professional work staff. Always a nice environment to be in!!! More

by DESIREEHANSLEY794
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2022 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and compliments for our staff and facility. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

November 19, 2022

Good service attentive to time promised clean facility nice rocking chairs accurate estimates provided harumph this word counter needs to go away More

by NOIZBOY1
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2022 -

Coastal Kia responded

Great news! We are thrilled you were comfortable while waiting during your recent service visit. We appreciate the five star review and high marks for our Service Consultant Sam Weisman. Please call us if you need anything. Thanks again!

November 18, 2022

Great staff, nice waiting area, could do better with check in when busy. Great visit! More

by FIREDRILL96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember my advisor
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Nov 21, 2022 -

Coastal Kia responded

Great news! We are thrilled your recent service experience was enjoyable. Please call us if you need anything. We sincerely appreciate you taking time to go online and rate your recent service experience. Thank you for choosing Coastal Kia!

November 18, 2022

Courteous, Professional, engaging to maintain current up to date information and vehicle status. Strong communication. More

by JARS4949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2022 -

Coastal Kia responded

Thank you for the five star review and gracious comments. We love the feedback including, "courteous, professional... strong communication." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

November 17, 2022

Very professional and friendly staff, waiting area was clean. My vehicle was fixed in the time frame I was told. More

by K.Powers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2022 -

Coastal Kia responded

Fantastic! Thank you! We sincerely appreciate the five star review and compliments for our service team. We are thrilled to hear you were able to enjoy our service lounge experience. Thank you for choosing Coastal Kia!

November 16, 2022

Kelvin Swinson is always ready and able to help me! Great company to purchase a vehicle from! More

by cher_6335
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Desmarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelvin Swinson
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November 16, 2022

My salaesman was very attentive and good about following up with me. The service was relatively quick and efficient. More

by robertlbird
Recommend Dealer
Yes
Employees Worked With
Tyler Desmarest
4.0
This rating includes all reviews, with more weight given to recent reviews.
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 15, 2022

Very professional service people, speedy and informative service. My only issue was when they rotated the tires they left one underfilled which I didn’t catch until after I left. More

by jck-mm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
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