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Coastal Kia

Wilmington, NC

Overview
Employees
Reviews
Vehicles
4.8
5,409 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,409 reviews

January 07, 2025

They are awesome! ! Very welcoming and friendly. I would highly recommend them to anyone! Thank you!! More

by rlak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2025 -

Coastal Kia responded

We appreciate it! Thank you for the high marks and gracious compliments. Your high recommendations are greatly appreciated as well. Congratulations on your recent purchase. We are here if you need us. Enjoy!

January 07, 2025

The experience was very good. The people were very friendly and knowledgeable. I would highly recommend them! More

by rlak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2025 -

Coastal Kia responded

Great news! Thank you! We sincerely appreciate the five star review and high recommendations. We are thrilled to hear you found our staff to be, "friendly and knowledgeable." We strive to deliver a truly exceptional experience to every client during every visit. Congratulations and enjoy!

January 06, 2025

We had a great experience at Coastal Kia and would recommend to anyone looking for an easy and almost enjoyable car buying process. More

by brice.taylor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peggy Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guder "GQ" Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riley Harlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

Coastal Kia responded

Thank you for the five star rating and high marks for so many of our team members! It was kind of you to go online and rate your recent purchase experience. We strive to deliver a truly exceptional experience to every client during every visit. Congratulations and enjoy! We are here if you need us.

January 06, 2025

Great service and quick. They were very hospitable while I waited and even offered a shuttle. More

by perry.houchens
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

Coastal Kia responded

Thank you for the five star service review. We love the feedback including, "great service and quick." We are here if you need us. Thanks again!

January 06, 2025

Great service and facilities conveniently located in Wilmington. Service advisor Bob was fantastic to work with. More

by Rksnyder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 07, 2025 -

Coastal Kia responded

Wonderful news! Thank you for the five star service review and compliments for our Service Consultant Bob Tomlin. We love the feedback including, "great service and facilities conveniently located....service advisor Bob was fantastic..." We strive to deliver a truly exceptional experience to every customer during every visit. Please do not hesitate to reach out if you need us. Thanks again!

January 05, 2025

Very happy with my first service. Would say after 50 years with vehicles services this was absolutely the best. Thanks More

by randyjoxendine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Gokey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

Coastal Kia responded

Wonderful! Thank you! We sincerely appreciate the five star service review and high marks for our Service Consultant Darren Gokey. We love the feedback including, "would say after 50 years with vehicles services this was absolutely the best." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive service needs.

January 04, 2025

Our service rep was knowledgeable without being pushy. He explained our required services and was extremely pleasant to deal with! More

by CROOMUNC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

Coastal Kia responded

Thank you! We sincerely appreciate you going online and rating your recent service experience. Our Service Consultant Sam Weisman is a true ambassador for our customer service culture. It was thoughtful of you to recognize his efforts. Please do not hesitate to reach out if you need us. Thanks again!

January 04, 2025

Amazingly work for fixing my car including cleaning it :) I am a very happy camper More

by sonia.hernandez23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquita Best
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

Coastal Kia responded

Great news! Thank you for the gracious comments and high marks. Your five star service review is greatly appreciated. Thank you for choosing Coastal Kia for your automotive service needs. We are here if you need us.

January 04, 2025

It was easy to obtain an appointment. The service was completed in the estimated time. The shuttle was quick and we enjoyed chatting with the friendly driver. More

by Astaperfene
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Mowrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

Coastal Kia responded

Thank you for the five star rating and gracious comments. We are thrilled to hear you were able to enjoy our complimentary service shuttle service. It was thoughtful of you to go online and rate your recent experience. Thanks again! We are here if you need us.

January 04, 2025

Jordan and Uber were great! Very knowledgeable about the vehicle selection and were very willing to make sure we were happy with the vehicle and pricing. More

by douglasmele2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Uber Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan
Report | Print
Jan 06, 2025 -

Coastal Kia responded

Fantastic! Thank you! It was thoughtful of you to go online and rate your recent purchase experience. We love the feedback including, "Jordan and Uber were great!" Congratulations and enjoy. Thanks again.

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