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Coastal Kia

Wilmington, NC

4.8
5,493 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,493 reviews

February 27, 2025

Everything went smooth with my appointment and, was one time with a quick turnaround! Thanks More

by FLOUNDERMAN1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Kirschner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Coastal Kia responded

Great news! We appreciate the five star review and gracious comments. Thank you for choosing Coastal Kia for your automotive service needs. We are here if you need us.

February 27, 2025

Nice Dealership. This is my second car bought here. Everybody so friendly and nice. No pressure to buy. Big car selection. First car was new. Second car was used. Sta More

by sunshinepk1956
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guder "GQ" Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Hodgson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Coastal Kia responded

We truly appreciate your loyalty! We appreciate the testimonial regarding your second car purchase from our team. Your feedback including, "everybody so friendly and nice, no pressure to buy, big car selection" is greatly appreciated. Congratulations and enjoy. Please do not hesitate to reach out if you need us. Thanks again!

February 26, 2025

Tyler was insanely rude from the second I walked in the door I was looking to test drive a Audi that I was willing to purchase that day he walks up to me and asks “will you buy the car or just going to tes More

by Tyler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tyler Desmarest
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Coastal Kia responded

Thank you for your feedback. We apologize for your frustration. We pride ourselves on providing a truly exceptional experience to every client during every visit. We would like to discuss your recent visit in detail. Please reach out to our Operations Manager Peggy Roberts at 910-798-4706. We look forward to your call. Thank you

February 24, 2025

Our experience buying a used vehicle with Coastal Kia was great. We had a very good salesman in Jack and he helped to get us a deal that we were comfortable with and into a vehicle only 2 years old with less More

by Jem63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Desmarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Coastal Kia responded

Fantastic! Thank you for the amazing testimonial and high recommendations. We love the feedback including, "our experience buying a used vehicle with Coastal Kia was great." It is wonderful to hear how our Product Specialist Jack Smith exceeded your expectations. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia. Congratulations!

February 23, 2025

Coastal Kia is very friendly and helpful dealership without the pressure of trying to upsell unwanted or unaffordable features. We looked at cars on a Saturday mid-morning with an approved financing of More

by zane0604
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Coastal Kia responded

Outstanding! We appreciate the five star review and gracious feedback. We always love hearing how our team exceeds our clients' expectations. We love the feedback including, "Coastal Kia is a very friendly and helpful dealership without the pressure of trying to upsell unwanted or unaffordable features." Congratulations and enjoy! We are here if you need us.

February 23, 2025

Dealership is clean. People are welcoming. Cars are spread over several lots. Very few choices of medium priced Telluride More

by georgekassler1556
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Kramer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Torres
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Coastal Kia responded

We appreciate your review and helpful feedback. Thank you for the opportunity. We are here if you need us.

February 23, 2025

Amazing dealership! Brandon Wright went out of his way to make sure I was very happy with my purchase. More

by fireball0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Desmarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Coastal Kia responded

Great news! Congratulations! Thank you for the five star review and compliments for our Product Specialist Brandon Wright. It was thoughtful of you to go online and share your experience. We appreciate it. Enjoy!

February 23, 2025

very professional serivce staff, got me in and out within the time frame given on arrival. More

by edronda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Coastal Kia responded

Wonderful news! We truly appreciate the five star service review and gracious compliments. Please do not hesitate to reach out if you need us. Thank you for choosing Coastal Kia for your automotive service needs.

February 22, 2025

Clean and offered refreshments. Cars scattered over several lots. Medium priced Telluride in short supply More

by georgekassler1556
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Kramer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Torres
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Coastal Kia responded

Thank you for the helpful feedback. We sincerely appreciate the opportunity. Please let us know if you need anything. Thanks again.

February 22, 2025

The gentle I believe his name was bob was so nice. He was so polite and very detailed about what they did with my car. It looked awesome! More

by CHERIE777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Coastal Kia responded

Wonderful! Thank you for the five star review and compliments for our Service Consultant Bob Tomlin. Bob has been with us a long time and is truly an ambassador for our customer service culture. Thank you for trusting Coastal Kia with your automotive service needs. We are here if you need us.

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