Coastal Kia

Extremely satisfied with my service at coastal Kia in Wilmington. Bob went above and beyond to provide exceptional customer service. He made this service experience so easy! Bob kept me informed during t Wilmington. Bob went above and beyond to provide exceptional customer service. He made this service experience so easy! Bob kept me informed during the process. More

The repair was completed efficiently. Prompt communication after a Sunday drop off. Fully covered under warranty. Prompt communication after a Sunday drop off. Fully covered under warranty. More

Outstanding place of business. Ever Quezada is awesome. He answered all my questions & took the time to explain everything Ever Quezada is awesome. He answered all my questions & took the time to explain everything More

Purchased a 2023 Kia Sorrento here- worst vehicle decision I’ve made. The Telluride we previously had was a solid vehicle but the Sorrento was just a recurring nightmare of recalls. Even worse was al decision I’ve made. The Telluride we previously had was a solid vehicle but the Sorrento was just a recurring nightmare of recalls. Even worse was allowing coastal Kia to have the phone numbers for my wife and I- you will get a constant barrage of calls even after you tell them to stop calling. Stay far away More

This dealership was very good. The staff was friendly and helpful. Cody was very good and helped us get the kia we both wanted. The staff was friendly and helpful. Cody was very good and helped us get the kia we both wanted. More

They were timely and professional and extremely courteous. Would definately recommend them. Our 3rd KIA! courteous. Would definately recommend them. Our 3rd KIA! More

The dealership is amazing. There are some wonderful people working for coastal Kia and I’m thankful I made the right choice by using them. There are some wonderful people working for coastal Kia and I’m thankful I made the right choice by using them. More

Gary in the service dept was easy to work with and kept me informed as to what was nwwded me informed as to what was nwwded More

This is not just a review but a testimonial. I have been with this dealership since 2011, when I bought my first Kia Rio. I loved that car and drove it for 13 years without any major problems I have been with this dealership since 2011, when I bought my first Kia Rio. I loved that car and drove it for 13 years without any major problems other than the usual wear and tear. On September 25, I was in a car accident and due to my air bags deploying, my car was deemed total by the insurance company. I had over 140,000 miles on that car and probably would have kept driving it until it actually died. The accident turned out to be a blessing in disguise. Although Bob Tomlin and Sam Weisman kept my car running like a top throughout the years, I was able to buy a new Kia Rio, fully loaded and in perfect condition (2023) with the help of their very professional, and honest sales team. I worked with Ever, Shaye, Isaiah, and "GQ," to obtain what will probably be my last car (I am older and assume in another 10-15 years my children will chauffeur me around, and like my first car and 13 years experience with Coastal Kia, I will drive with the peace of mind that not only did I get a great financial deal but that I also bought a quality car backed by honest, quality professionals who actually care about their customers. I am a very happy member of the Coastal Kia family. Thank you for taking care of me all these years. Jessica Van Nostrand More

I was in for my first service. Each of the service people I encountered were very courteous and helpful. My vehicle was taken back at my appointment time and I was on my way in l Each of the service people I encountered were very courteous and helpful. My vehicle was taken back at my appointment time and I was on my way in little over an hour. Thoroughly pleased with my experience. More