Cloninger Toyota
Salisbury, NC
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798 Reviews of Cloninger Toyota
Amanda deserves a raise. Could not ask for a better visit. Amanda is friendly and knowledgeable. She makes my visits to your service center the best they can possibly be. Could not ask for a better visit. Amanda is friendly and knowledgeable. She makes my visits to your service center the best they can possibly be. More
Excellent Customer Service The service center is great to work with me for scheduling an appointment. They are very courteous and professional and get the service work done in a The service center is great to work with me for scheduling an appointment. They are very courteous and professional and get the service work done in a timely manner. More
Service Very pleased with service work and dealing with Amanda Barry. She is always very professional, courteous and detailed. Informs me of any additional se Very pleased with service work and dealing with Amanda Barry. She is always very professional, courteous and detailed. Informs me of any additional service work that ford recommends and explains why. More
Fixing without notifying customer of charge Car was in to fix airbag recall. Asked them to check the radio that kept cutting off while it was in. They did but charged me $120 to fix it without Car was in to fix airbag recall. Asked them to check the radio that kept cutting off while it was in. They did but charged me $120 to fix it without telling me the fee ahead of time. For $120 I would have lived with the radio cutting off. I found it ridiculous that you would charge a customer something of that amount worth out approval ahead of time To confirm you wanted that service. More
Left car and came back hadnt been touched. Dropped car off before work needed new valve stem. Came back after 8 hrs of wrk and car hadnt been touched. I was sent to waiting area took 30 minutes Dropped car off before work needed new valve stem. Came back after 8 hrs of wrk and car hadnt been touched. I was sent to waiting area took 30 minutes to fix. This really should have been done while i was at wrk. The guy who waited on me was not friendly at all not sure of his name he had glasses and dark hair. Amanda normally waits on me and she is always awesome. More
You tried to rip me off, but I refused You sent me a 9.95 oil change coupon, but charged me 49.43 and coupon was attached to the 3/21 invoice . I offered to pay for the 9.95 coupon rate, bu You sent me a 9.95 oil change coupon, but charged me 49.43 and coupon was attached to the 3/21 invoice . I offered to pay for the 9.95 coupon rate, but was refused. She said $50 was a good rate. I refused to sign the $50 invoice and offered again to pay 9.95. She refused and wanted me again to sign the invoice which I again refused. She told me she would take care of it and told me to leave. I still offer to pay the 9.95. If this happened to my wife or mother, they would have paid for it. I have been a fraud victim before so I challenge. I was going to call the police and attorney general and warn face book to warn people about this practice, but haven't. I never liked to be blind side and thought Larry wasn't aware of this practice, so I'm waiting until I am not as upset as I currently am before sending him a letter. Jerry Shelby PS I tried to get information on the Ford hatchback, but was told you didn't have any and I would have to go on line to find it. I guess you only sell trucks anymore. More
Oil change Very friendly service. Prompt attention and service. People were very customer oriented and on task. Will for sure be back for other service appointm Very friendly service. Prompt attention and service. People were very customer oriented and on task. Will for sure be back for other service appointments. Thanks. More
Disappointed Service dept didn't seem very concerned about an issue that I was having with a 2019 truck I purchased there. I guess after they sell you, that's it. Service dept didn't seem very concerned about an issue that I was having with a 2019 truck I purchased there. I guess after they sell you, that's it. More
My place for service I always receive tremendous service when I come here. The employees are all friendly and caring. Even the shuttle drivers are great at their job an I always receive tremendous service when I come here. The employees are all friendly and caring. Even the shuttle drivers are great at their job and that is not always the case at other places. More
Tires 25K mile tire rotation service. Technician recommended I consider replacing all 4 tire soon. An independant inspection revealed all 4 OEM tires should 25K mile tire rotation service. Technician recommended I consider replacing all 4 tire soon. An independant inspection revealed all 4 OEM tires should be good to go to 40K miles. More