Cloninger Toyota
Salisbury, NC
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798 Reviews of Cloninger Toyota
Great Service Great Personnel Amanda Barry listens to me as I try to explain my problems with car. She understands what I am trying to describe. She is very professional. The Amanda Barry listens to me as I try to explain my problems with car. She understands what I am trying to describe. She is very professional. The waiting area is always very neat and comfortable. The mechanics have always done a good job. The snacks are a good addition to waiting area. More
I needed the N.C inspection, got it and departed. I stopped by to have my Avalon inspected, was taken care and on my way, also needed the Oil Change sticker corrected from the oil change a week or s I stopped by to have my Avalon inspected, was taken care and on my way, also needed the Oil Change sticker corrected from the oil change a week or so before and that was also taken care of. I have been a little disappointed when I come in for service that someone new is there and doesn't remember me as a customer. I noticed a hand print on the windshield pillar on the driver's side. More
Great service, friendly staff Great service, friendly helpful staff, got me in and out quickly, no surprises. Clean wait area with refreshments available. Couldn't ask for anything Great service, friendly helpful staff, got me in and out quickly, no surprises. Clean wait area with refreshments available. Couldn't ask for anything else. More
worst experience ever Honestly, the only good thing about this vehicle experience was Shawn. This man is "cream of the crop" A great guy with integrity. I cannot say any Honestly, the only good thing about this vehicle experience was Shawn. This man is "cream of the crop" A great guy with integrity. I cannot say anything good about the rest of the purchase experience. Brand new Rav4 2019, transmission problems, also, sounded like the motor fell out when I shifted from park to reverse on one occasion but was advised by Kevin, it is normal. He also lied to me. Then Kevin blames the problems on Shawn, saying he should have told me about the transmission and how it works. Well, Kevin, Shawn is smart enough to be honest, he knows that is not normal, so Kudos to Shawn for not giving me a line of bull. So...I am also told that the vehicle hesitating and lurching three times before you finally go is normal. Pulling out in traffic when your vehicle does not go is not normal. Not willing to make anything right. Looked at reviews, after the purchase, and found toyota had a recall on their transmissions last year. Not to mention, 6 people have already traded their 2019 Rav4's. I will NEVER purchase another Toyota and would not recommend it to anyone else. Toyota will have a bad year because of their transmission problems on their new vehicles. More
Top notch service experience I brought my 4-runner in to replace the rear brakes and have the transmission service done. I was extremely impressed with the amount of attention I I brought my 4-runner in to replace the rear brakes and have the transmission service done. I was extremely impressed with the amount of attention I received from the service staff upon arriving at the dealership. I was processed in quickly and had the shuttle service take me home. When I picked the 4-runner up, Amanda gave me all of the current discounts that applied to my service which saved me a good deal of money. It made me feel that I was a valued customer and they were doing all they could to keep me as a customer, The vehicle performed well and the repairs were done right the first time. I always feel welcome at this service center and Amanda always provides excellent customer service.This is why I will continue to bring my Toyota to the service center. More
Very Accommodating This is the second Avalon I have purchased from Cloninger's. In both cases all parties involved were very accommodating. for my 2019 Avalon , I told This is the second Avalon I have purchased from Cloninger's. In both cases all parties involved were very accommodating. for my 2019 Avalon , I told them what I wanted and that I couldn't come to the dealership because my wife was very ill. They located the car, delivered it to my home and took our other car for trade. I could not be more pleased and it was the easiest auto purchase I have ever experienced. More
Comfortable, satisfying, Helpful. I was very satisfied with my overall experience at Toyota. The three cars that I have either purchased or leased from Toyota have been great. Whenever I was very satisfied with my overall experience at Toyota. The three cars that I have either purchased or leased from Toyota have been great. Whenever I needed repair or service, it was prompt and courteous. When a service was suggested to keep My car running Smoothly, I really appreciated it. More
My Service Rep is the BOMB! The young lady who usually checks me in for service is AWESOME. Always a ray of sunshine when greeted by her. Don't get me wrong others are good too The young lady who usually checks me in for service is AWESOME. Always a ray of sunshine when greeted by her. Don't get me wrong others are good too but she stands out. My experience with Cloniger has been on point since purchasing the car. More
Great deal. Very nice salesperson and manager. Very friendly and polite people, mainly the salesperson and the manager who gave a great deal on a new car. My husband and I were very satisfied with Very friendly and polite people, mainly the salesperson and the manager who gave a great deal on a new car. My husband and I were very satisfied with the service. More
friendly, professional service Cloninger's friendly and professional staff made my experience a comfortable one. They were very accommodating and did not pressure me to buy, but Cloninger's friendly and professional staff made my experience a comfortable one. They were very accommodating and did not pressure me to buy, but tried to make sure I was happy with my purchase. More