Clement Chrysler Dodge Jeep Ram Columbia
Columbia, IL
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367 Reviews of Clement Chrysler Dodge Jeep Ram Columbia
Awesome Experience I was a first time car buyer, and it was such a smooth and easy process. Which this made it so enjoyable and not stressful at all. I bought a Jeep Ren I was a first time car buyer, and it was such a smooth and easy process. Which this made it so enjoyable and not stressful at all. I bought a Jeep Renegade there at a great price! This is a great place to go and I would definitely recommend this to who is looking to buy a vehicle. More
Great experience purchasing my new Jeep! I traded in my 2014 Jeep Compass for a 2018 Jeep Compass and had a great buying experience. I got a great deal and financing was so easy. Royal Gate h I traded in my 2014 Jeep Compass for a 2018 Jeep Compass and had a great buying experience. I got a great deal and financing was so easy. Royal Gate has the biggest inventory of any Jeep dealer in the Metro East. This was the third Jeep we've bought from Royal Gate and we won't go anywhere else. More
Easy and smooth Just bought a new Black Package Rebel. The experience of buying this vehicle was extremely smooth and painless. From the first day I arrived to just l Just bought a new Black Package Rebel. The experience of buying this vehicle was extremely smooth and painless. From the first day I arrived to just look around at was on the lot to signing the deal. The salesman was courteous and helpful with absolutely no pressure to sell just anything. He listen to what I was looking for and when their dealer ship didn’t have it he instantly went to work to find the One I was interested in. Bottom line, great job and I certainly will recommend this dealer ship. Russ More
Fantastic dealership From the salesman to the manager, this was the best car buying ce have had. If you are looking for a Jeep, this is the dealership for you. From the salesman to the manager, this was the best car buying ce have had. If you are looking for a Jeep, this is the dealership for you. More
Refreshing Experience My wife and I had been looking for a Jeep Wrangler for a couple months. Initially had not given much thought to going over to Illinois to check out My wife and I had been looking for a Jeep Wrangler for a couple months. Initially had not given much thought to going over to Illinois to check out Royal Gate Dodge. But that would have been a huge mistake!! As we walked into the dealership we met Salesman Jake Rumbold. He ended up spending a ton of time with us, test rides, explaining features and benefits. On the other end was value of our trade, which with his help, he got us a fair price for that trade in! All in all I would recommend Jake and this dealership to our family and friends. Our next car will find us starting out with Royal Gate, sure would have saved us a lot of time!!! The Millers More
Great service I went in to royal gate and right away Rodney McGuire helped me out. Treated me with dignity and resspect the whole time. I would definitely recommen I went in to royal gate and right away Rodney McGuire helped me out. Treated me with dignity and resspect the whole time. I would definitely recommend anyone go to royal gate and see Rodney. More
LONG TIME CAR LOVER Great Service and follow-up..Sales person Rodney McGuire was exceptional in attending to my requests and needs. General Manager Mike was very personab Great Service and follow-up..Sales person Rodney McGuire was exceptional in attending to my requests and needs. General Manager Mike was very personable and made sure that I was well pleased with my NEW CAR purchase. One of the best car buying experiences I've had in a long time. After searching at three other dealers for the exact car, I purchased from Columbia because of the attention to my wants and needs and the expertise of Rodney's explanations of what this car was all about. I had to travel a good distance , about 4o miles, to this particular dealer, but it was well worth the trip. A special "Thank You" to Rodney for making this experience a "Fun" one. WELL DONE! More
Easy, no pressure experience! Rodney was super knowledgeable about the vehicle we were interested in, it’s features and it’s safety. He was helpful throughout the process. This e Rodney was super knowledgeable about the vehicle we were interested in, it’s features and it’s safety. He was helpful throughout the process. This entire experience and purchase were easy and hassle free! More
Paul Mudd (period!) Best sales experience ever! I told him I was going to buy my car from him because it was more than just making me purchase a vehicle.He wanted ne to b Best sales experience ever! I told him I was going to buy my car from him because it was more than just making me purchase a vehicle.He wanted ne to be satisfied with my purchase and I truly am! More
Full of short comings that cost me money All though I love my jeep. I have had problems with the service surrounding the purchase. I bought a 40k Jeep Wrangler in 2015 and within the loan I h All though I love my jeep. I have had problems with the service surrounding the purchase. I bought a 40k Jeep Wrangler in 2015 and within the loan I had my sales tax rolled and a 4 thousand dollar warranty rolled in. Once I went to the DMV to collect my plates they had the wrong tax rate. As a Missouri resident it was problem. Fortunately I had the money to pay the additional sales tax. I called royal gate to confirm what happened and was I would need drive back to reprocess lol the pay work to get it resolved. So I left it alone and went on to enjoy my jeep. However in 2016 I had. A fuel issue and my jeep would most start. It was towed to another dealership and had have my fuel tank drop while I was away on business. This was an out of pocket expense that should have been covered under the 4K warranty. I payed kept moving. But recently I went to have my jeep services again because my horn was not working. I went to the dealership near me and the service department could not find my warranty. After searching I called royal no found out that the warranty was never imputed the system and I need to stop what I was doing a drive 30 to get it resolved . However my jeep was not drivable . So I need to ask my parents to come pick me and fortunately i had the time and another vehicle for me to get there . I drove with my paperwork and arrived royal gate acknowledge the error and said they would handle by the evening or the next morning because my jeep was being held hostage . However morning came and i had no word on any warranty. Or the 4 thousand dollars that was not given to Chrysler. Lucky this all happen in my city and not while traveling . But here I await now to figure out when this issue will be resolved and now will have to figure out if I can recoup my money spent on what should be warranty work or if I will need to go the legal route this has been a hassle. More