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Clay Cooley Hyundai of Terrell

Terrell, TX

4.6
85 Reviews
Welcome to Clay Cooley Hyundai of Terrell, where your journey to finding the perfect vehicle begins! Whether you're in the market for a brand-new Hyundai or a reliable used car, our dealership offers an unparalleled selection to suit every need and budget. At Clay Cooley Hyundai of Terrell, we pride ourselves on providing exceptional customer service and top-notch vehicles. With a team of knowledgeable and friendly staff members ready to assist you, your car-buying experience will be nothing short of extraordinary. Discover the latest models from Hyundai, renowned for their quality, reliability, and innovative features. From sleek sedans to versatile SUVs, we have the perfect vehicle to match your lifestyle and preferences. Looking for something pre-owned? Our extensive inventory of used vehicles undergoes rigorous inspections to ensure they meet our high standards for quality and performance. Plus, with competitive pricing and flexible financing options, you can drive home in your dream car without breaking the bank. Visit Clay Cooley Hyundai of Terrell today and experience the difference for yourself. Let us help you find the vehicle of your dreams and make your car-buying experience smooth, enjoyable, and hassle-free. Your perfect ride awaits! https://www.terrellhyundai.com/
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1608 West Moore Ave

Terrell, TX

75160

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Showing 85 reviews

April 05, 2024

I was disappointed in the fact that only the service department addressed me..not one person/salesperson or otherwise in the waiting area asked me if I was doing okay, needed anything. More

by Bisgeorge50
Recommend Dealer
Yes
Employees Worked With
Service guy
Apr 09, 2024 -

Clay Cooley Hyundai of Terrell responded

We sincerely apologize for the oversight and any inconvenience caused. Your comfort and satisfaction are important to us, and we'll address this to ensure a more welcoming experience in the future. Thank you for bringing this to our attention.

April 05, 2024

I took the car to the dealership 4 different times, I got charged $976 and the car was not fixed. They returned it back to me with the same issue and they would not refund my money. I also received horrible More

by primoperea1969
Recommend Dealer
No
April 05, 2024

I got charged $947 and never got my car fixed. The customer service was horrible. More

by primoperea1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Black
April 05, 2024

Everyone is always professional and replaced my plate holder without me even asking. Plus, never have a long wait. More

by PEGGYL500
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Billingsly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Most of the staff is new to me. Sorry I don’t know names.
Apr 09, 2024 -

Clay Cooley Hyundai of Terrell responded

Thank you for your positive feedback! We're delighted to hear that you had a professional experience with us and that we could assist you promptly. Customer satisfaction is our priority, and we're always here to help with any needs you may have.

April 05, 2024

Great communication from Service department while my vehicle was in for a hard to diagnose concern! More

by terryfowlkes
Recommend Dealer
Yes
Employees Worked With
Jovan Seatovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Billingsly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip Moore, Dina Alvarez, Jonathan Black, Lee Offard
Apr 09, 2024 -

Clay Cooley Hyundai of Terrell responded

We're glad to hear that you had a positive experience with our Service department! Effective communication is essential to us, and we're pleased we could keep you informed throughout the process. Thank you for choosing us for your automotive needs.

April 02, 2024

This is a NO HASSLE Dealership. It was friendly, fast and smooth. I love it. I just made a phone call to tell them I’ll be there at right before they actually close. They waited for More

by interpretertx
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jovan Seatovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Billingsly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I didn’t get all the names, but all of them were very friendly and customer oriented.
Apr 09, 2024 -

Clay Cooley Hyundai of Terrell responded

Thank you for sharing your experience! We're thrilled to hear that your visit to our dealership was hassle-free and exceeded your expectations. Customer satisfaction is our priority, and we're delighted we could provide you with a friendly, fast, and smooth experience. We appreciate your business and look forward to serving you again in the future.

April 01, 2024

Didn't have a lot to pick from. Didn't have a lot of Santa Fe's to pick from and not many colors either. More

by TXDARBY
Recommend Dealer
Yes
Employees Worked With
Dina Alvarado, Dina Alvarez
Apr 09, 2024 -

Clay Cooley Hyundai of Terrell responded

We apologize for the limited selection you encountered. Your feedback is valuable, and we'll work to improve our inventory to better meet your needs in the future. Thank you for bringing this to our attention.

April 01, 2024

Dina is very friendly and easy to talk to but your price on the vehicle l was interested in was much higher than what was offered to me at another dealership More

by githongsphone
Recommend Dealer
Yes
Employees Worked With
Dina Alvarado
March 28, 2024

Outstanding Service all around. Employees were very polite and attentive. Excellent customer service from all personnel involved in taking care of my ?? car. More

by knightblk007
Recommend Dealer
Yes
Apr 09, 2024 -

Clay Cooley Hyundai of Terrell responded

We're thrilled to hear about your outstanding experience! Providing excellent customer service is our priority, and we're glad our team delivered. Thank you for choosing us for your car needs.

March 27, 2024

The process was easy and straightforward, the only issue was trying to find the exact vehicle I wanted... More

by mencacci90
Recommend Dealer
Yes
Employees Worked With
Jonathan Black, Jonathan Black
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