
Clay Cooley Hyundai of Dallas
Dallas, TX
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769 Reviews of Clay Cooley Hyundai of Dallas
I went to Clay Cooley Hyundai in Dallas because it was closer. HUGE MISTAKE! First, they offer better prices online if you fill out the contact form. But, their sales person said they really don’t. closer. HUGE MISTAKE! First, they offer better prices online if you fill out the contact form. But, their sales person said they really don’t. Then they gave me an SEL when I wanted the Limited. Since I paid about $28k I assumed I was getting the right car but on my way home I discovered it wasn’t. Went to get my Veloster back and they wouldn’t give it to me. Gave me a white Limited venue not what I wanted. Had to go on vacation the next day and dove over 800 miles so they wouldn’t take it back within the 7 days they advertised. Finally, they ran two hard credit reports a few days apart causing my credit score to drop! Contacted BBB and nothing has come of it. More
Came in for general maintenance. Very knowledgeable, friendly and professional customer service. Wait time was reasonable for the job. Overall very pleasant experience. Very knowledgeable, friendly and professional customer service. Wait time was reasonable for the job. Overall very pleasant experience. More
Friendly, accommodating and reliable. The wait was a bit long but Taylor checked on us a couple of times to make sure we were comfortable. Also, other staff offered water, etc. All in all The wait was a bit long but Taylor checked on us a couple of times to make sure we were comfortable. Also, other staff offered water, etc. All in all a pleasant experience. More
From the moment I drive up to the service section of the dealership and receive the most courteous and prompt service, and continue to have periodic briefs on the service and condition of my Hyundai. I have dealership and receive the most courteous and prompt service, and continue to have periodic briefs on the service and condition of my Hyundai. I have been a fan for a long time. More
Yes, I would like to thank my service advisor Samuel Vasquez!! He was the best and very helpful!!! Because of him I will go back for service! Vasquez!! He was the best and very helpful!!! Because of him I will go back for service! More
The dealership is clean and everyone is always so friendly!! Ward Jones, the General Manager is wonderful to work with and Jennifer in the service department is a jewel!! friendly!! Ward Jones, the General Manager is wonderful to work with and Jennifer in the service department is a jewel!! More
I enjoyed my appointment, Lauren was very pleasant and patient. My matter was handled and I was in and out in minutes not hours. Thank you Lauren 🙏🏾😇🥰 patient. My matter was handled and I was in and out in minutes not hours. Thank you Lauren 🙏🏾😇🥰 More