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Clay Cooley Hyundai of Dallas

Dallas, TX

4.6
767 Reviews

39444 Lyndon B Johnson Fwy

Dallas, TX

75232

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767 Reviews of Clay Cooley Hyundai of Dallas

September 07, 2023

Taylor helped with all my questions and was super friendly and welcoming. My service did not take much and it was a walk in . More

by Omar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor -auto service
Sep 07, 2023 -

Clay Cooley Hyundai of Dallas responded

Hey Omar, thank you for sharing your prompt service experience with Taylor at Clay Cooley Hyundai of Dallas! We'll see you next time! Have a great ride!

September 05, 2023

Thanks to all the nice people that help me with my new car, A very happy customer. More

by bystk5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Freeman, Perry Mason, Miguel Rodriguez, Perry Henderson
Sep 06, 2023 -

Clay Cooley Hyundai of Dallas responded

Thank you for sharing your great car-buying experience with our team at Clay Cooley Hyundai of Dallas! We'll see you next time! Have a great ride!

September 02, 2023

Service worker Taylor was very thorough in explaining issue with vhe and said that you guys had already installed the software needed 😀 also got a car wash and lost of additional repair needed which wil More

by Simplistic chic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor is service dept
Sep 06, 2023 -

Clay Cooley Hyundai of Dallas responded

We're glad to know that Taylor was able to help you understand the issue with your vehicle and provide a solution. It's great hearing about your positive experience at Clay Cooley Hyundai of Dallas, including the car wash! We look forward to assisting with any additional repairs needed in the future.

September 01, 2023

Best Hyundai dealership in Texas! Helpful at every level! So happy with my new car! More

by Happy Girl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
All 5 star! Tyler, Mgr. Mitchell, sales. Malia, finance.
Sep 05, 2023 -

Clay Cooley Hyundai of Dallas responded

We appreciate your positive feedback and shoutout to our team at Clay Cooley Hyundai of Dallas! We hope to serve you again in the future. Enjoy your new ride!

August 30, 2023

Service was excellent. I was taken a little aback by the charge because I don’t believe I get charged at my home dealership in Tampa. I have the platinum service package al More

by ishrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Aug 31, 2023 -

Clay Cooley Hyundai of Dallas responded

Thank you for the 5-star rating! We appreciate your feedback and are glad to know our team at Clay Cooley Hyundai of Dallas was friendly and helpful. We'll see you next time! Have a great day!

August 26, 2023

It was my first time meeting my salesperson, Courtney Harris but I have to say he was polite, professional and very knowledgeable about the car I was looking at. His explanations about different features More

by greg_morris05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Rodriguez, Courtney Harris
Aug 30, 2023 -

Clay Cooley Hyundai of Dallas responded

Hey Greg, it's fantastic to know that Courtney and Miguel provided you with a positive experience at Clay Cooley Hyundai of Dallas. Thank you for choosing and recommending us! Have a great ride!

August 18, 2023

Its a great place to shop for your car i just love dealing with hyundai More

by Marciabetts10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitchell (Bob stallion), Miguel Rodriguez, Yessica Peralta
Aug 18, 2023 -

Marciabetts10 responded

The Clay Cooley Crew is the best i have ever dealt with.

Aug 18, 2023 -

Clay Cooley Hyundai of Dallas responded

We appreciate your shoutout to our team at Clay Cooley Hyundai of Dallas! It was a pleasure assisting you. Enjoy your ride!

August 16, 2023

Staff was great. Had a good selection of vehicles. I left with the car that I wanted. They never tried to push something on me. That I really wasn’t interested in. Ko More

by darnece
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miya in finance , Courtney Harris
Aug 16, 2023 -

Clay Cooley Hyundai of Dallas responded

We're glad to know you had a positive experience with our staff and found the car you wanted at Clay Cooley Hyundai of Dallas. We'll pass your kind words on to Kourtney! Thanks for choosing us.

August 15, 2023

I went to Clay Cooley Hyundai in Dallas because it was closer. HUGE MISTAKE! First, they offer better prices online if you fill out the contact form. But, their sales person said they really don’t. More

by Paula L
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cuba
Aug 23, 2023 -

Clay Cooley Hyundai of Dallas responded

Paula, I'm truly sorry to read about your experience. It's important that our customers feel confident and satisfied with their purchases, so it's concerning to see we've missed the mark here. We would like an opportunity to discuss this further and find a way forward together - please reach out when you have a moment. Thank you, David Martinez - Customer Relations - 214-694-2700

Sep 02, 2023 -

Paula L responded

Talked with David and Ward the GM. Realized there was a lot of miscommunication and we are working on a resolution. I applaud both of them for listening to my concerns and taking them seriously!

August 14, 2023

Thank You So Much ❣️I Appreciate the quick and efficient work that was performed on my vehicle ❣️ More

by eydye10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Aug 15, 2023 -

Clay Cooley Hyundai of Dallas responded

Thank you for your confidence in Clay Cooley Hyundai of Dallas, and for your business. We are grateful to have you as a customer!

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