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Clay Cooley Hyundai of Dallas

Dallas, TX

4.6
762 Reviews

39444 Lyndon B Johnson Fwy

Dallas, TX

75232

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762 Reviews of Clay Cooley Hyundai of Dallas

August 26, 2023

It was my first time meeting my salesperson, Courtney Harris but I have to say he was polite, professional and very knowledgeable about the car I was looking at. His explanations about different features More

by greg_morris05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Rodriguez, Courtney Harris
Aug 30, 2023 -

Clay Cooley Hyundai of Dallas responded

Hey Greg, it's fantastic to know that Courtney and Miguel provided you with a positive experience at Clay Cooley Hyundai of Dallas. Thank you for choosing and recommending us! Have a great ride!

August 18, 2023

Its a great place to shop for your car i just love dealing with hyundai More

by Marciabetts10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitchell (Bob stallion), Miguel Rodriguez, Yessica Peralta
Aug 18, 2023 -

Marciabetts10 responded

The Clay Cooley Crew is the best i have ever dealt with.

Aug 18, 2023 -

Clay Cooley Hyundai of Dallas responded

We appreciate your shoutout to our team at Clay Cooley Hyundai of Dallas! It was a pleasure assisting you. Enjoy your ride!

August 16, 2023

Staff was great. Had a good selection of vehicles. I left with the car that I wanted. They never tried to push something on me. That I really wasn’t interested in. Ko More

by darnece
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miya in finance , Courtney Harris
Aug 16, 2023 -

Clay Cooley Hyundai of Dallas responded

We're glad to know you had a positive experience with our staff and found the car you wanted at Clay Cooley Hyundai of Dallas. We'll pass your kind words on to Kourtney! Thanks for choosing us.

August 15, 2023

I went to Clay Cooley Hyundai in Dallas because it was closer. HUGE MISTAKE! First, they offer better prices online if you fill out the contact form. But, their sales person said they really don’t. More

by Paula L
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cuba
Aug 23, 2023 -

Clay Cooley Hyundai of Dallas responded

Paula, I'm truly sorry to read about your experience. It's important that our customers feel confident and satisfied with their purchases, so it's concerning to see we've missed the mark here. We would like an opportunity to discuss this further and find a way forward together - please reach out when you have a moment. Thank you, David Martinez - Customer Relations - 214-694-2700

Sep 02, 2023 -

Paula L responded

Talked with David and Ward the GM. Realized there was a lot of miscommunication and we are working on a resolution. I applaud both of them for listening to my concerns and taking them seriously!

August 14, 2023

Thank You So Much ❣️I Appreciate the quick and efficient work that was performed on my vehicle ❣️ More

by eydye10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Aug 15, 2023 -

Clay Cooley Hyundai of Dallas responded

Thank you for your confidence in Clay Cooley Hyundai of Dallas, and for your business. We are grateful to have you as a customer!

August 11, 2023

Came in for general maintenance. Very knowledgeable, friendly and professional customer service. Wait time was reasonable for the job. Overall very pleasant experience. More

by Nativetexan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Rodriguez
Aug 15, 2023 -

Clay Cooley Hyundai of Dallas responded

We're glad to know you had a pleasant experience with our team at Clay Cooley Hyundai of Dallas. We strive for efficient and professional service, so it's great to see that reflected in your visit. Thanks for the positive review!

August 11, 2023

Friendly, accommodating and reliable. The wait was a bit long but Taylor checked on us a couple of times to make sure we were comfortable. Also, other staff offered water, etc. All in all More

by jackbeegee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Aug 14, 2023 -

Clay Cooley Hyundai of Dallas responded

Hey Jack, we're glad to know you had a pleasant experience with Taylor at Clay Cooley Hyundai of Dallas! Thank you for choosing us! We'll see you next time. Safe travels!

August 11, 2023

From the moment I drive up to the service section of the dealership and receive the most courteous and prompt service, and continue to have periodic briefs on the service and condition of my Hyundai. I have More

by Drobinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walt in service
Aug 11, 2023 -

Clay Cooley Hyundai of Dallas responded

Drobinson, we're so glad to know you've been a long-time fan of our service at Clay Cooley Hyundai of Dallas. We appreciate your kind words and look forward to continuing the prompt and courteous service for your Hyundai!

August 07, 2023

I would like to Thank Cooley Hyundai for their Excellent Service Department, Keep it Great More

by sea69land
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel (Service Rep)
Aug 08, 2023 -

Clay Cooley Hyundai of Dallas responded

We really appreciate you taking the time to leave Clay Cooley Hyundai of Dallas this awesome review, thank you!

Aug 08, 2023 -

sea69land responded

I know that you are working on changes at the building itself, but Please don’t change the people (TRAINING) practice inthe Service Department.

August 07, 2023

Yes, I would like to thank my service advisor Samuel Vasquez!! He was the best and very helpful!!! Because of him I will go back for service! More

by smilehern24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel Vasquez
Aug 08, 2023 -

Clay Cooley Hyundai of Dallas responded

We're so glad to know that Samuel provided you with top-notch service at Clay Cooley Hyundai of Dallas! Your feedback is appreciated and we look forward to seeing you again for your next service visit.

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