Clay Cooley Hyundai of Dallas

Fast, friendly service. Just an oil change and a basic inspection but everything went smoothly and I would come back for other work in the future Just an oil change and a basic inspection but everything went smoothly and I would come back for other work in the future More

Great people on the service desk. Thank you Sam and Taylor. Service tech completed the work on time and a job well done. Thank you Sam and Taylor. Service tech completed the work on time and a job well done. More

Very pleasant atmosphere and the employees are really good. They keep you informed on what's going on with your car.A very nice waiting area with snacks as you wait. good. They keep you informed on what's going on with your car.A very nice waiting area with snacks as you wait. More

Taylore provided excellent customer service! He was knowledgeable and extremely helpful. Thank you for your assistance Taylor. He was knowledgeable and extremely helpful. Thank you for your assistance Taylor. More

I went to Clay Cooley Hyundai in Dallas because it was closer. HUGE MISTAKE! First, they offer better prices online if you fill out the contact form. But, their sales person said they really don’t. Th closer. HUGE MISTAKE! First, they offer better prices online if you fill out the contact form. But, their sales person said they really don’t. They kept me there for 4 hours. Then they gave me an SEL when I wanted the Limited. Since I paid about $28k I assumed I was getting the right car but on my way home I discovered it wasn’t. Went to get my Veloster back and they wouldn’t give it to me. Gave me a white Limited venue not what I wanted. Had to go on vacation the next day and dove over 800 miles so they wouldn’t take it back within the 7 days they advertised. Posted this before and was contacted by their CSM. He said he would talk to the GM. Didn’t hear anything for a week until I called and asked to Speak to the GM. First he said everything was my fault. When I set him straight he apologized and asked what they could do. I said I wanted to trade for a Kona or different color Venue. I also mentioned about overpaying for the white Venue. The GM said they gave me a $2000 discount. When I checked the paperwork that was the difference of my trade in car that I used for a down payment! I went to the dealership again thinking I was just switching cars. Instead, they offered me below market value for my white Venue and wanted to overcharge me for a new car! I walked out. More

Taylor helped with all my questions and was super friendly and welcoming. My service did not take much and it was a walk in . friendly and welcoming. My service did not take much and it was a walk in . More

Thanks to all the nice people that help me with my new car, A very happy customer. car, A very happy customer. More

Service worker Taylor was very thorough in explaining issue with vhe and said that you guys had already installed the software needed 😀 also got a car wash and lost of additional repair needed which wil issue with vhe and said that you guys had already installed the software needed 😀 also got a car wash and lost of additional repair needed which will be completed by you guys soon! More

Best Hyundai dealership in Texas! Helpful at every level! So happy with my new car! Helpful at every level! So happy with my new car! More

Service was excellent. I was taken a little aback by the charge because I don’t believe I get charged at my home dealership in Tampa. I have the platinum service package al I was taken a little aback by the charge because I don’t believe I get charged at my home dealership in Tampa. I have the platinum service package along with a tire warranty that doesn’t charge for rotation or for oil changes. Otherwise the staff was very friendly and helpful. More