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City Volkswagen of Chicago
Chicago, IL
3,731 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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August 12, 2024
Anthony Grassini was patient and answered every question I had. He was also prepared with all the paper work I needed in hand. My experience in a dealership completely change thanks to him. I had. He was also prepared with all the paper work I needed in hand. My experience in a dealership completely change thanks to him. More
by Edit
Employees Worked With
Anthony Grassini
August 12, 2024
Excellent service by Ray. Took great care of our family vehicle. Worked with us on the price. Could not be happier. Will return. Took great care of our family vehicle. Worked with us on the price. Could not be happier. Will return. More
by Elizabeth.Liz.lemon
Employees Worked With
August 11, 2024
Very pleasant place to deal with. Laura Torres was fabulous to work with. Hoping service dept is great too. Laura Torres was fabulous to work with. Hoping service dept is great too. More
by Oilpainter.jonathan
Employees Worked With
August 09, 2024
I have to say Laura has been wonderful. I found the vehicle on cargurus. Edgar a manager called. Although, Laura followed up with me. I knew from her tone this was gonna be a good thing. Wh I found the vehicle on cargurus. Edgar a manager called. Although, Laura followed up with me. I knew from her tone this was gonna be a good thing. When I got to the dealership she didn't disappoint. VW is lucky to have her! More
by Alberto Vazquez
Employees Worked With
August 09, 2024
Anthony was great! He was able to answer all questions, was super friendly, and very accommodating. I would definitely recommend Anthony and the crew at City Volkswa He was able to answer all questions, was super friendly, and very accommodating. I would definitely recommend Anthony and the crew at City Volkswagen to anyone! More
by Eric Beck
August 08, 2024
in to Volkswagen to purchase a car I met ray as soon a si walked in with a smile I proceeded to tell him what I was able to pay and couldn't afford any more he told me not to worry he would help me out. H si walked in with a smile I proceeded to tell him what I was able to pay and couldn't afford any more he told me not to worry he would help me out. He educated me on the vehicle and got me such a great deal there was no xxxxxxxx and he was pleasant the entire time. I can say I would refer my friends to him! Thank you!!! More
by nataliesamayoa
Employees Worked With
August 07, 2024
Ray and Edgar were super friendly. It was very enjoyable to do business with both of them. Thank you! It was very enjoyable to do business with both of them. Thank you! More
by Isabel.escobar
August 06, 2024
DAVID was a great salesman. Was very patient and accommodating. Will do business moving forward. Was very patient and accommodating. Will do business moving forward. More
by Jaquan
August 05, 2024
Luis Gonzalez is the best salesperson I ever met. He is very patient in answering all my questions. We purchased a Taos. I personally recommend Him. He is very patient in answering all my questions. We purchased a Taos. I personally recommend Him. More
by Atova
Employees Worked With
Luis Gonzalez
