City Volkswagen of Chicago | Page 355

I originally purchased my Jetta at Fletcher Jones and while I enjoyed my purchase there, the service department was abysmal. I brought my Jetta to Autobarn for service and had some follow-up questions o while I enjoyed my purchase there, the service department was abysmal. I brought my Jetta to Autobarn for service and had some follow-up questions on some issues that I was having with the car. The service manager Conrad addressed all of my concerns and was fabulous to deal with. I will work with Autobarn for service from now on and may purchase my future vw from there! More

We have been getting our three vehicles serviced at this dealership since 2008/2009. The customer service and knowledge in the service/parts dept. is second to none. Conrad has a passion for the brand fo dealership since 2008/2009. The customer service and knowledge in the service/parts dept. is second to none. Conrad has a passion for the brand for sure! More

I've had a check engine light come on on my 2011 Volkswagen Jetta TDI. Called Autobarn City Volkswagen to see if i can bring it in for service. I had the pleasure to talk to Conrad, who was very for Volkswagen Jetta TDI. Called Autobarn City Volkswagen to see if i can bring it in for service. I had the pleasure to talk to Conrad, who was very forthcoming and was able to take my car in for service. The turn around was only a one day since a new part had to be installed. When I've returned the next day, the car was ready, washed and had the oil changed a month before being due. Conrad explained me exactly what failed and sent me on my way. Great customer service! Will be back again for sure! More

I took my CC in for service at Autobarn City VW and once again Conrad Swiatkoski the service manager gave me a great service experience . I was quoted for the work and given a time frame for when the work again Conrad Swiatkoski the service manager gave me a great service experience . I was quoted for the work and given a time frame for when the work will be done since I waited and sure enough they finished my service and I paid the quoted amount I was told. They are two other VW dealers like Fox Valley VW and Larry Roesch VW that are nine miles or less from where I live in Bloomingdale , but when I went to those dealership to get service done on my past VW"s I was treated like a number and not like family how Autobarn City Volkswagen and Conrad Swiatkoski with great service crew . I don't mind driving 25 miles one way from Bloomigdale to City VW because I know I will get great service and fair pricing on all my VW's . More

Im very satisfied with my decision of going to this dealership. My experience was great with Dominique. She helped me out a lot in making the right car choice for my family and I. She knew a lot about dealership. My experience was great with Dominique. She helped me out a lot in making the right car choice for my family and I. She knew a lot about the cars. I drove home in a newer car with great miles at a great price. I totally recommend her To anyone looking to buy a new or used car. More

Working with Dominique made my experience stress free and easy. She is always on the go and respects your time as a customer. She made the process with finance and the sale management team quick and precise easy. She is always on the go and respects your time as a customer. She made the process with finance and the sale management team quick and precise. The entire staff was courteous and offered refreshments consistently. Dominique answered all my questions and thoroughly went over all the paperwork. I would definitely recommend Autobarn City Volkswagen and Dominique to friends and coworkers. More

Finally, I found my dream car! I was dreading buying a Finally, I found my dream car! I was dreading buying a car after my Audi was stolen, but I couldn't be any happier with my experience with Miki Kad Finally, I found my dream car! I was dreading buying a car after my Audi was stolen, but I couldn't be any happier with my experience with Miki Kadric and Autobarn City VW. Miki and his manager Chris bent over backwards to make me happy, and did it with no pressure at all. I came in to the dealership a bit overwhelmed from other dealers, and Micky put me at ease, walking me through some options and dealing with my uncertainties. I put him through the ringer, but he stuck with me, and took the time and effort to obtain the only version of my car available in the TriState area - a 2013 Black 6-speed manual CC. I love the car, I love the deal we made, and Miki and Autobarn City VW have made a customer for life. In fact, I just went back this weekend and purchased a used auto for my girlfriend. It's so nice finding a place you can trust, with people who seem genuinely eager to make you happy. Highly recommended! Dave K. More

Car was not purchased from Autobarn, but Ryan Hutter created time for me to bring in my vehicle because of a CEL light on my dash. He was courteous and very professional in explaining the fault found o created time for me to bring in my vehicle because of a CEL light on my dash. He was courteous and very professional in explaining the fault found on my car. He treated me like I had been doing business with this dealership for 25 years. Very please with the service he provided and strongly recommend you ask for him when having your vehicle serviced at Autobarn Chicago. More

Ray C. is amazing. I have never had such a great experience buying a car. I drove an hour and a half to look at a 2009 VW Jetta TDI with low miles and all the bells and whistles. It had sold tha experience buying a car. I drove an hour and a half to look at a 2009 VW Jetta TDI with low miles and all the bells and whistles. It had sold that morning.....I was going to leave and Ray asked me what it was I liked about that vehicle. My main concern was gas mileage but I also wanted a luxury feel. He rolls out a 2011 Jetta with low miles and all the bells and whistles. I was unsure about the color blue and wanted to go to lunch and think about it. Not only did Ray want to buy me lunch, which I politely declined to discuss the deal in private, but they let me take the car to go have lunch and ponder the purchase! I browsed through the dealerships inventory via their website and picked a few more cars to look at. When I got back Ray was more than happy to narrow down the new choices, even showing me the backseat room difference between the 2009 and the 2011. Sold. He nailed it the first time, however, the important part was that he was patient with me in making sure I wanted that to be my final decision. So once again, GO SEE RAY C. He followed up with me TWICE and came through on promises he made. I love my car and am more than pleased. A M A Z I N G. More