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City Volkswagen of Chicago
Chicago, IL
3,724 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,724 reviews
October 12, 2024
Great experience at VM Chicago! My salesman Ray Cotto was awesome, personable, attentive, very professional and answered all my questions. If you stop in say Ray! My salesman Ray Cotto was awesome, personable, attentive, very professional and answered all my questions. If you stop in say Ray! More
by Venom
Employees Worked With
October 12, 2024
The best dealer experience I’ve ever had. Ray Cotto and Dan, the director of sales, really went above and beyond to get me the best deal possible. They were not pushy and took their time to l Ray Cotto and Dan, the director of sales, really went above and beyond to get me the best deal possible. They were not pushy and took their time to listen and give me what I wanted. Highly recommend More
by JavierC
October 11, 2024
Ed was absolutely awesome in answering any questions along with providing the trade-in and buying experience as stress free as possible, will definitely be back and recommend to others! along with providing the trade-in and buying experience as stress free as possible, will definitely be back and recommend to others! More
by natemunoz23
Employees Worked With
October 11, 2024
Everyone here at VW chicago has been a pleasure to work with. Came with cash, and most people get annoyed, they counted and re counted with a smile. Eddie was amazing to work with as well, got me to the pr with. Came with cash, and most people get annoyed, they counted and re counted with a smile. Eddie was amazing to work with as well, got me to the price I needed and made sure I was happy. Couldnt have imagined a better experience. More
by Gio.s
October 11, 2024
Ed made me feel at ease throughout my test drive and entire buying experience. He's a genuinely great guy and not a typical car salesman. The friendly neighbor type that you can bring home to meet your entire buying experience. He's a genuinely great guy and not a typical car salesman. The friendly neighbor type that you can bring home to meet your Mom. Probably one of the best salesmen I've met honestly. Very patient and answered all my questions without being pushy in anyway. More
by Jackie D.
Employees Worked With
October 08, 2024
Just got a car from this dealership—smooth process, helpful staff, and great service. Highly recommend for hassle-free buying! helpful staff, and great service. Highly recommend for hassle-free buying! More
by n.abel115
Employees Worked With
October 08, 2024
David and Edgar provided such an easy and positive car buying experience. David was very patient and took his time to show me my brand new GTI - showing me how to use the infotainment system to downloadin buying experience. David was very patient and took his time to show me my brand new GTI - showing me how to use the infotainment system to downloading the myVW app on my phone. This was the most positive and stress free car buying experience! Thank you City VW of Chicago Irving Park for your time and business. This dealer is highly recommended and David is your go to guy!! More
by Maryamvieira726
October 07, 2024
Ray Cotto is a very personable and amazing sales consultant! He really listened to my car preferences and knew his inventory very well! I really appreciated his patience and knowledge throughout the consultant! He really listened to my car preferences and knew his inventory very well! I really appreciated his patience and knowledge throughout the process! Overall, this was an easy and pleasant car buying experience. More
by elizabethp.andreas
October 05, 2024
Me and my husband had a wonderful experience at City Volkswagen Chicago. Ray was great helping us. He was very patient, gave us great advice and rates. Going to dealerships Always scared me because it Volkswagen Chicago. Ray was great helping us. He was very patient, gave us great advice and rates. Going to dealerships Always scared me because it takes forever but we were in and out in 2 hours and got our dream car. Thank you for all your help Ray. We would definitely recommend this location. More
by Bardha
October 04, 2024
Thanks to Andy and the entire team at City Volkswagen for this outstanding car buying experience! Andy was knowledgeable and attentive, making the process smooth and enjoyable. We truly appreciate the great this outstanding car buying experience! Andy was knowledgeable and attentive, making the process smooth and enjoyable. We truly appreciate the great service and love our new car! More
by Amira
