City Volkswagen of Chicago

Outstanding service, everyone there is so professional, my salesperson Laura was AMAZING if you need a car this is the place to go, thx to Dan sales manager as well as Jennifer finance manger for their hel my salesperson Laura was AMAZING if you need a car this is the place to go, thx to Dan sales manager as well as Jennifer finance manger for their help and transparency in explaining full details. When you walk into this dealership you can immediately feel the difference, great atmosphere, great people and great deals!!! You will not be disappointed, don’t waist your time in other dealers this is truly the place to go to, I LOVE my new VW R Line Tiguan come check them out and a big shout out to Laura my salesperson!! And George that set up my car play and pulled up my car. Thank you City Volkswagen More

Marcus was AMAZING!!! He helped me get the car that I want with no hassle. Very friendly and respectful. He promised that he would help me and he did. I'm pleased with my purchase and would refer anyone want with no hassle. Very friendly and respectful. He promised that he would help me and he did. I'm pleased with my purchase and would refer anyone I know who's looking to purchase a nice car to Marcus. More

Stopped in to test drive a 2017 Tiguan, told Eddie I was really just wanting to see how it drives and what's available. He didn't pressure me and seemed shocked that I went with a 2020 instead. really just wanting to see how it drives and what's available. He didn't pressure me and seemed shocked that I went with a 2020 instead. More

Clemente and Enrique made the lease of a new Tiguan a such smooth transaction, my wife and I are very pleased with the outstanding customer service we received from these two gentlemen. I will recommend such smooth transaction, my wife and I are very pleased with the outstanding customer service we received from these two gentlemen. I will recommend City Volkswagen of Chicago hands out. More

I had the pleasure of working with Eddie. I was selling my Mazda CX-5 getting ready for a move, this was my first time selling a vehicle and I couldn’t be happier. From start to finish Eddie made the proce my Mazda CX-5 getting ready for a move, this was my first time selling a vehicle and I couldn’t be happier. From start to finish Eddie made the process very easy! About a month before getting ready to sell my car Eddie reached out and told me about the process and answered all the questions I had. Once it was time to sell he was ready to go, he was very friendly and patient. The process was very quick and professional. I left knowing that I got a great price and my car is in good hands!! I would highly recommend Eddie if you’re looking to sell or buy a vehicle. More

Had the pleasure of working with Eddie Martinez on buying out my leased Jetta. He went above and beyond to help make the transition as easy as can be. From answering all of my questions (and going out of the out my leased Jetta. He went above and beyond to help make the transition as easy as can be. From answering all of my questions (and going out of the way to find the answer), he provided flawless customer service. Additionally, I was able to be passed along to Jennifer in finance. The torch never dropped and the great customer service continued. Jennifer ensured I received the best financial deal and did it quickly. After everything, I was out the door and with my newly owned Jetta. More

Friendly and easy to work with. Car buying can be painful and these folks make it about as easy as it can be. Definitely recommend this dealer. and these folks make it about as easy as it can be. Definitely recommend this dealer. More

Efficient and excellent customer service. I started my Efficient and excellent customer service. I started my lease process via email. Was able to solidify numbers before walking in. I was literally at t Efficient and excellent customer service. I started my lease process via email. Was able to solidify numbers before walking in. I was literally at the dealership for 90mins and drove off in my new car. More

I love my new car. Eddie Martinez was exceptionally helpful finding exactly what I wanted, and the manager John was also great and very helpul.. helpful finding exactly what I wanted, and the manager John was also great and very helpul.. More

Marcus was incredibly helpful and attentive throughout the sales process. He is very knowledgeable about the vehicles and personable. As a first time Volkswagen buyer, this experience will keep my family the sales process. He is very knowledgeable about the vehicles and personable. As a first time Volkswagen buyer, this experience will keep my family coming back. More