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City Volkswagen of Chicago
Chicago, IL
3,733 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,733 reviews
May 17, 2021
I was in and out in a little over 3 hours! Traded in my car and purchased a new one! Eddie Martinez was very knowledgeable and helpful. He made the process smooth and easy. car and purchased a new one! Eddie Martinez was very knowledgeable and helpful. He made the process smooth and easy. More
by lettybetty32
Employees Worked With
Eddie Martinez, Jennifer Stewart
May 14, 2021
Laura (Sales) and Stephanie were great. By far has been the best car buying experience thus far and my last vehicle was Lincoln which had A+ service as well. the best car buying experience thus far and my last vehicle was Lincoln which had A+ service as well. More
by Marcus W
May 12, 2021
Super helpful staff. Eddie M was super responsive and helpful during the whole process. Great inventory and had the exact car I wanted. Super easy financing process and I’be got the car I wanted now! helpful during the whole process. Great inventory and had the exact car I wanted. Super easy financing process and I’be got the car I wanted now! More
by Louie
Employees Worked With
John Gordon, Eddie Martinez
May 12, 2021
We decided to come here because of their solid selection of Tiguan R lines. Marcus and the team were all pros. Very friendly , very accommodating . I would recommend to anyone who Wants fast service on a of Tiguan R lines. Marcus and the team were all pros. Very friendly , very accommodating . I would recommend to anyone who Wants fast service on a sale. More
by Vaidotas83
Employees Worked With
Marcus Carnes
May 07, 2021
Definitely would recommend this dealership for first time buyers they work with you to make sure you’ll always shop with them. Great job Edgar thank you! buyers they work with you to make sure you’ll always shop with them. Great job Edgar thank you! More
by mariahperry83
Employees Worked With
May 06, 2021
Marcus and team did an excellent job. My wife and I felt comfortable with our experience. Marcus was knowledgeable, warm, attentive and thorough! Thank you. comfortable with our experience. Marcus was knowledgeable, warm, attentive and thorough! Thank you. More
by fariduddin.muhammad
Employees Worked With
Erick Schneuker, Jennifer Stewart, Marcus Carnes
May 06, 2021
Eddie was super helpful. Very responsive, polite, and just able to answer any questions I had. I would recommend to any family or friends. Over all great experience. just able to answer any questions I had. I would recommend to any family or friends. Over all great experience. More
by Jonathonalvarez94
Employees Worked With
Eddie Valadez
May 06, 2021
Eddie was a great salesperson. He went above and beyond to make sure we saw and test drive the vehicle I wanted. Very good guy to talk to as well and was one of the smoothest purchases I had. I would recom to make sure we saw and test drive the vehicle I wanted. Very good guy to talk to as well and was one of the smoothest purchases I had. I would recommend him to everyone. More
by DG37
Employees Worked With
John Gordon, Eddie Martinez
May 06, 2021
It was the BEST experience ever, hassle free! Luis was awesome at getting back to me quickly when I had questions, so friendly. Awesome place! awesome at getting back to me quickly when I had questions, so friendly. Awesome place! More
by Cjt512
Employees Worked With
Luis Gonzalez, Jennifer Stewart, Marcus Carnes
