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City Volkswagen of Chicago
Chicago, IL
4,261 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 4,261 reviews
August 06, 2026
Great experience overall! Ray and David were lots of help in finding the car i wanted and making the process quick and smooth. Ray and David were lots of help in finding the car i wanted and making the process quick and smooth. More
by fasilva1322
August 06, 2026
Helpful in the buying process and were able to match competitive pricing from other dealerships competitive pricing from other dealerships More
by acoeser
Employees Worked With
August 04, 2026
Ray was very helpful with me today! Got the car I wanted!! Made everything understandable and reasonable for me. I highly recommend to see Ray for your next car Got the car I wanted!! Made everything understandable and reasonable for me. I highly recommend to see Ray for your next car More
by Dajuan
Employees Worked With
August 04, 2026
Alex made my experience at City Volkswagen of Chicago smooth and stress-free. He was friendly, knowledgeable, and took the time to answer all my questions without any pressure. I really appreciate his pr smooth and stress-free. He was friendly, knowledgeable, and took the time to answer all my questions without any pressure. I really appreciate his professionalism and would definitely recommend asking for Alex if you’re shopping for a vehicle. More
by Adela
Employees Worked With
August 01, 2026
Alex was very insightful and helpful. He made sure the process of getting our car was smooth and went quickly! He made sure the process of getting our car was smooth and went quickly! More
by Jinceyabraham
Employees Worked With
July 30, 2026
Wonderful experience. Thanks to Laura and the whole City Volkswagen team. Explained everything about my new vehicle. Thanks to Laura and the whole City Volkswagen team. Explained everything about my new vehicle. More
by bryan
Employees Worked With
Other Employees :
Jaime, Service
July 30, 2026
Laura was so kind and helpful throughout the process of buying a new car! She knows all about the cars she sells and takes the time to go through it with you. Thank you for a wonderful experience and for y buying a new car! She knows all about the cars she sells and takes the time to go through it with you. Thank you for a wonderful experience and for your hospitality! Dan Santucci More
by dsantucci
July 29, 2026
Second vehicle I’ve gotten from CityVW. Got a deal I literally couldn’t decline. Got a deal I literally couldn’t decline. More
by JaimeF
July 29, 2026
I had a great experience buying my new car! Alex made the whole process smooth, easy, and stress-free. Everyone at the dealership was friendly and professional, and I left feeling confident tha Alex made the whole process smooth, easy, and stress-free. Everyone at the dealership was friendly and professional, and I left feeling confident that I made the right choice. I absolutely love my new car and would definitely recommend this dealership to anyone looking for a great car-buying experience. Thank you again, Alex! More
by Nat Zaya
Employees Worked With
