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City Volkswagen of Chicago
Chicago, IL
3,741 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,741 reviews
February 11, 2022
David Ramos and team were professionals; easy to deal with and straightforward. Buying a car from them was stress-free and we would definitely go back. with and straightforward. Buying a car from them was stress-free and we would definitely go back. More
by Adamhelman81
Employees Worked With
David Ramos, Erick Schneuker
February 10, 2022
She’s was so kind and patient with us , she’s awesome . Will be back soon . Thanks so much Laura Will be back soon . Thanks so much Laura More
by vgabrielsalgado
Employees Worked With
February 10, 2022
Ray is the man he was very helpful he polite and has wonder customer service. Very special thank you to the GM Clemente on have such a wonderful staff. wonder customer service. Very special thank you to the GM Clemente on have such a wonderful staff. More
by Jere
Employees Worked With
February 06, 2022
We love Laura & John for taking such good care of us! Thank you so much! Thank you so much! More
by Judith.q29
February 06, 2022
Laura and John was very nice and very helpful! They were very welcoming and made sure that we are comfortable and we got what we wanted. ⭐️⭐️⭐️⭐️⭐️ very welcoming and made sure that we are comfortable and we got what we wanted. ⭐️⭐️⭐️⭐️⭐️ More
by Lquint3
February 05, 2022
I came in looking for a vehicle, Ray Cotto took care of me the second I walked in. I was very specific in what I was looking for in a Volkswagen and Ray and the general manager, Clemente made it happen for me the second I walked in. I was very specific in what I was looking for in a Volkswagen and Ray and the general manager, Clemente made it happen for me. I am very happy with my purchase. More
by erika
Employees Worked With
February 05, 2022
I had a wonderful experience working with Anthony Grassini… he took his time to explain all the components of each vehicle that I was interested in and didn’t waste my time with nonsense. He is extre Grassini… he took his time to explain all the components of each vehicle that I was interested in and didn’t waste my time with nonsense. He is extremely knowledgeable about the cars and their features. Moving forward I will continue to only work with Anthony, he’s awesome! More
by adamallingham
Employees Worked With
Anthony Grassini
February 04, 2022
We had a great experience with Laura at City Volkswagen. Everyone was very friendly and we are very happy with our new Jetta! Everyone was very friendly and we are very happy with our new Jetta! More
by abdevinney
Employees Worked With
February 03, 2022
I had a positive experience at City VW and appreciate the time spent by Charles Diaz and the rest of the City VW team with my many questions. It made me feel comfortable moving forward with the transaction a time spent by Charles Diaz and the rest of the City VW team with my many questions. It made me feel comfortable moving forward with the transaction and now I am enjoying driving my VW Atlas. Thank you Charles and City VW! More
by Danielle G.
Employees Worked With
Charles Diaz, Erick Schneuker, Jennifer Stewart
February 02, 2022
This dealership is very kindly and friendly. I had a such amazing time with them. They worked with me alot, trying to find me the best rates and prices of my dream car. Thank you guys for everything you guys amazing time with them. They worked with me alot, trying to find me the best rates and prices of my dream car. Thank you guys for everything you guys did for me.. More
by Oscar_martinez01
Employees Worked With
