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City Volkswagen of Chicago
Chicago, IL
3,741 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,741 reviews
March 09, 2022
Joey Valicento was such a great help today with the test driving also with educating me on the vehicle all smiles great energy couldn’t have asked for a better salesman to help me he also greeted me at the driving also with educating me on the vehicle all smiles great energy couldn’t have asked for a better salesman to help me he also greeted me at the door which was a bonus great customer service I love it and my new Taos. More
by parris.grant10
Employees Worked With
Joey Valicento
March 09, 2022
Dealership was friendly,convenient, and professional, service was beyond excellent, next time im in the market to purchase a car this is the place I will go. service was beyond excellent, next time im in the market to purchase a car this is the place I will go. More
by darryl_brooks82
Employees Worked With
Eddie Martinez
March 09, 2022
BEST DEALER EXPERIENCE PERIOD! !! Professional, straight forward, diligent and respectful of my time to make the buying experience as pleasant as it could have possibly been. Ray an !! Professional, straight forward, diligent and respectful of my time to make the buying experience as pleasant as it could have possibly been. Ray and Charles are your guys at City VW/Chicago!!! More
by Mike
March 06, 2022
Laura was great and super reliable. She made me feel confident buying my car and was super patient, personable and kind! Will definitely be back thanks to her She made me feel confident buying my car and was super patient, personable and kind! Will definitely be back thanks to her More
by morganblye
March 06, 2022
My sale rep was Charles Diaz, had a great experience with Charles very knowledgeable on the suv that I’m purchasing. John Gordon was also nice came out and introduced his self to me, and that was just insura Charles very knowledgeable on the suv that I’m purchasing. John Gordon was also nice came out and introduced his self to me, and that was just insurance that I was in good hands More
by Mike
Employees Worked With
John Gordon
March 06, 2022
Came in with the family for a trade in and Anthony and John so helpful! They genuinely cared about our needs and helped us drive out of there with the car we wanted, on the best terms. It was the best exp John so helpful! They genuinely cared about our needs and helped us drive out of there with the car we wanted, on the best terms. It was the best experience ever. More
by Lucian
Employees Worked With
Anthony Grassini, John Gordon, Ernie Quezada
March 05, 2022
I just want to say that you to Charles Diaz and the whole city Volkswagen team for helping me purchase my BMW. Made it easy and fast and were able to drop my rates. Thank you guys keep severing the Chicagola city Volkswagen team for helping me purchase my BMW. Made it easy and fast and were able to drop my rates. Thank you guys keep severing the Chicagoland with great service :) More
by Biglittle016
Employees Worked With
Charles Diaz
March 05, 2022
Ray Cotto has been great from the start. He helped introduce me to the ID.4 and has always been extremely helpful. He even helped me do a review of the ID.4 for a website - he and the whole He helped introduce me to the ID.4 and has always been extremely helpful. He even helped me do a review of the ID.4 for a website - he and the whole team have been responsive and eager to try new ways to help people learn about this amazing EV! More
by Manierj
Employees Worked With
