City Volkswagen of Chicago

My son and I had a fantastic experience. Though we were a walk in customer and the dealership was quite busy, we were greeting with more than a couple friendly faces. We had the pleasure to Though we were a walk in customer and the dealership was quite busy, we were greeting with more than a couple friendly faces. We had the pleasure to work with Alex Rocha and he made our purchasing experience run smoothly and efficiently. Alex answered all our questions (and then some), making this mom very comfortable with the decision made for a first car for my son. I highly recommend this dealership and working with Alex. He was awesome! More

Everything went smoothly! ! Brandon was easy to deal with!! Will do business again!! Thanks again! ! Brandon was easy to deal with!! Will do business again!! Thanks again! More

Ray Cotto and Tim were able to get me out of my vehicle and into a new one. Very good experience and into a new one. Very good experience More

Brandon was amazingly patient and helpful! He was just as determined as I was to find the exact car for me. Outstanding service. He was just as determined as I was to find the exact car for me. Outstanding service. More

Juan was VERY patient and listened to my EVERY concern! He didn’t try to just throw me in anything to make a sale. He asked what I was comfortable with and made sure he met my needs. He didn’t try to just throw me in anything to make a sale. He asked what I was comfortable with and made sure he met my needs. More

I feel so lucky to have purchased a car at City VW of Chicago. Everyone at the dealership was so kind to work with and made the process as stress free as possible. Ray went out of his way to talk me thro Chicago. Everyone at the dealership was so kind to work with and made the process as stress free as possible. Ray went out of his way to talk me through the details, show me how the car worked, and eve helped me get a city sticker and snow equipment so I'd be all set for whatever wintery day came next. Marcin was incredibly helpful chatting through the finance portion and made that whole process very easy. Overall, I'm very excited with the purchase and feel at peace having worked with a dealership I feel I can trust. More

Brandon my sale man and all the manager make very easy for me to get my car for me to get my car More

Brandon & Clem are amazing and give you the best customer service. I would highly recommend them!!! service. I would highly recommend them!!! More

Always a pleasure when you come to buy a car and your sales consultant is the best sales person you can ask for.Great working with Ray Cotto and Lizbeth. sales consultant is the best sales person you can ask for.Great working with Ray Cotto and Lizbeth. More

I was very pleased with Andy who helped out throughout the whole purchasing process. She was very understanding, patient, and friendly. Honestly if it weren’t for the negotiation we had to do for a whole the whole purchasing process. She was very understanding, patient, and friendly. Honestly if it weren’t for the negotiation we had to do for a whole 3 hours or so then I would’ve given this a 5 stars. Overall, it was a real good experience and I would highly recommend Andy to those who are trying to go in to purchase a car. More