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City Volkswagen of Chicago
Chicago, IL
4,042 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 4,042 reviews
December 12, 2025
On 12/06/25 I purchased a 2025 Jetta SE and I love it. My sales person was Laura V. Torres and I give her a 10+, she was phenomenal, professional and overall such a pleasant person to do business with. I My sales person was Laura V. Torres and I give her a 10+, she was phenomenal, professional and overall such a pleasant person to do business with. I recommend her to anyone who’s in the market to buy a VW. Thank You City Volkswagen of Chicago, I truly enjoyed my visit that day….Carlos Lopez More
by Carloslopez4791
Employees Worked With
December 10, 2025
Alex was wonderful. He answered all my questions before and after the purchase of my brand new 2025 volkwagen. He is highly recommend in my book and super friendly and k He answered all my questions before and after the purchase of my brand new 2025 volkwagen. He is highly recommend in my book and super friendly and knowledgeable. Great person to do business with. More
by Ms.Lyons
December 09, 2025
Came to Citi VW Of Chicago sent by my best friend ended up hooking up with Ray as many know him as the guy that’s known to send and make it deals happen. Ray was the man came out with a new Atlas. up hooking up with Ray as many know him as the guy that’s known to send and make it deals happen. Ray was the man came out with a new Atlas. More
by Husam5masoud
December 06, 2025
Maria and Juan were amazing to work with on my new Tiguan! Thank you to the team. Tiguan! Thank you to the team. More
by Ptkx989
Employees Worked With
December 06, 2025
Maria was very knowledgeable and very patient when helping me choose the car I purchased. She made me feel confident and happy with my purchase. helping me choose the car I purchased. She made me feel confident and happy with my purchase. More
by jennifer.edits
Employees Worked With
December 05, 2025
We had such a positive experience working with Brandon at City VW. From the very beginning, he approached the process in a consultative and supportive way—never pushy, always focused on helping us evaluate o City VW. From the very beginning, he approached the process in a consultative and supportive way—never pushy, always focused on helping us evaluate our options and make the best choice for our family. Brandon went above and beyond by staying late to accommodate our schedule, which made a huge difference for us. He was patient, professional, and genuinely great to work with. What stood out most was how understanding he was when we brought our 1‑month‑old baby along to every appointment—he made the experience comfortable and stress‑free even with a newborn in tow. If you’re looking for someone who truly listens, respects your needs, and makes the car‑buying process smooth and family‑friendly, Brandon is the person to see. More
by taylormartin1125
Employees Worked With
December 04, 2025
Great experience at Brandon Rosenow ! was friendly, transparent, and extremely helpful throughout the entire process. I’m very happy with my purchase! The final paperwork was quick and or was friendly, transparent, and extremely helpful throughout the entire process. I’m very happy with my purchase! The final paperwork was quick and organized. It’s rare to find someone this professional and dedicated in car sales. More
by Karen R
Employees Worked With
December 02, 2025
Want to give a big thanks to Andres, he was a very patient and understanding consultant. patient and understanding consultant. More
by Mrmechanic
December 01, 2025
Alex Rocha has great customer service. Great experience, not pushy. Took his time to explain the process. Great experience, not pushy. Took his time to explain the process. More
by mcortez0902
November 30, 2025
Edgar made our trade in and buying process a breeze! He was very knowledgeable about the car and was able to talk to us about all the features during our test drive. He was personable and easy to work w He was very knowledgeable about the car and was able to talk to us about all the features during our test drive. He was personable and easy to work with! We had a great experience. More
by Nmdevereux
Employees Worked With
