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City Volkswagen of Chicago
Chicago, IL
3,831 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,831 reviews
July 14, 2025
We have had an excellent buying experience at CityVW Chicago! Our salesman Ray Cotto made the buying and financing process so easy. His manager Clemente was also helpful. We highly recommend City VW! Chicago! Our salesman Ray Cotto made the buying and financing process so easy. His manager Clemente was also helpful. We highly recommend City VW! More
by Doukasa
July 14, 2025
We were so happy with our experience with Ed. It was a no pressure sales experience and we felt very respected and are very pleased with our new vehicle. It was a no pressure sales experience and we felt very respected and are very pleased with our new vehicle. More
by Rebecca.c.torres87
July 12, 2025
was just looking at the 2011 Ford Van I need for my side gigs and Ray and clemente took great care of me and I ends up driving out with an deal at City Volkswagen chicago gigs and Ray and clemente took great care of me and I ends up driving out with an deal at City Volkswagen chicago More
by Freddy
July 12, 2025
This dealership has a beautiful office with great options, great location, and very helpful sales reps. options, great location, and very helpful sales reps. More
by Rasko
Employees Worked With
July 12, 2025
Maria G was great! Super friendly and helpful. Her and Juan got us everything we needed with no issues. Thanks all! Super friendly and helpful. Her and Juan got us everything we needed with no issues. Thanks all! More
by Danny0015
July 07, 2025
Came in to see a VW Tiguan at City VW of Chicago and my salesman Ray Cotto qaa Amazing. Top notch sales person. salesman Ray Cotto qaa Amazing. Top notch sales person. More
by tnorman3
July 07, 2025
We had an excellent experience at City of Volkswagen thanks to Ed. As first-time car buyers in the US, we truly appreciated his patience and how he clearly explained every step of the process to my wife thanks to Ed. As first-time car buyers in the US, we truly appreciated his patience and how he clearly explained every step of the process to my wife and me. Ed focused on understanding exactly what we were looking for and worked tirelessly to help us find the perfect car and the best deal. Tim and Ruan were also great by explaining everything to us and helping with the processes. More
by Jonathan B
July 07, 2025
Had a wonderful experience at City VW of Chicago. Laura stayed after hours late to wait for me to drive from down state. She was kind, informative, and easy to work with. Evelyn also stayed late. Tha Laura stayed after hours late to wait for me to drive from down state. She was kind, informative, and easy to work with. Evelyn also stayed late. Thank you Laura and Evelyn More
by pzimmerly
July 07, 2025
Brandon Rosenow The Sales Consultant At City Volkswagen Of Chicago On 5330 West Irving Park Road Is Phenomenal He Explained Everything To Me To My Understanding. He Allow Me To Pick What I Want With No Mon Of Chicago On 5330 West Irving Park Road Is Phenomenal He Explained Everything To Me To My Understanding. He Allow Me To Pick What I Want With No Money Down, With The Program That They Are Currently Offering Get Here Brandon Will Definitely Work With You To Get You In A Vehicle You Won’t Be Disappointed! More
by Christina Howard
July 06, 2025
Had a great experience here - came in with a budget and Laura made sure to get me as close as possible with the exact car I wanted. So far, one of my favorite cars I’ve ever owned! Laura made sure to get me as close as possible with the exact car I wanted. So far, one of my favorite cars I’ve ever owned! More
by Weistdevon
Employees Worked With
