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City Volkswagen of Chicago

Chicago, IL

5.0
4,021 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today! So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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5330 W. Irving Park Road

Chicago, IL

60641

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Showing 4,021 reviews

November 20, 2025

I recently purchased a car with the help of Alejandro, and the experience couldn’t have been smoother. From the moment I arrived, he was friendly, professional, and attentive to exactly what I was looking More

by millerjr.andre2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2025 -

City Volkswagen of Chicago responded

Thanks for sharing your thoughts about your experience with City Volkswagen of Chicago. We appreciate your business and hope to see you again soon! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

November 19, 2025

My experience was amazing. Highly recommend everyone to go here for a used car purchase, ask for Edgar. More

by Vladimirzumar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evelyn Franchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2025 -

City Volkswagen of Chicago responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

November 19, 2025

It was great working with Edgar Anaya. He answered all of my questions quickly and made sure we were never rushed and explained specific details on used certified and new cars. We would de More

by Delgadoerika1229
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2025 -

City Volkswagen of Chicago responded

Thank you so much for choosing City Volkswagen of Chicago! Please let us know if we can be of any more assistance. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

November 18, 2025

Edgar Anaya was a pleasure to work with. He was patient and thorough when assisting me with the buying process. More

by Trcampbell2011
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evelyn Franchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2025 -

City Volkswagen of Chicago responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at City Volkswagen of Chicago are glad to have you as a customer. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

November 18, 2025

Great experience from start to finish. Pleasure working with Alex. He was very friendly and knowledgeable. Answered any questions I had. 5/5 stars More

by ubahena1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2025 -

City Volkswagen of Chicago responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

November 18, 2025

I recently purchased a 2024 Tiguan SE and the experience was fantastic. Ed was absolutely amazing from start to finish—patient, knowledgeable, and genuinely helpful. He made the whole process smooth and ans More

by Kylieebroadwayy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evelyn Franchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Speck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2025 -

City Volkswagen of Chicago responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

November 16, 2025

City was a great experience for buying a car Ed, Alex and Sam were all great! More

by bandit979
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clemente Garibay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evelyn Franchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Speck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Lotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2025 -

City Volkswagen of Chicago responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

November 15, 2025

Maria was very kind and helpful! We came in looking for a Jetta or an SUV, and she pointed us towards an SUV that we weren’t even aware of! It was in the right price range, had good More

by johm0821
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Ghiran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2025 -

City Volkswagen of Chicago responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at City Volkswagen of Chicago. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

November 15, 2025

It was a fantastic experience and at this purchasing my car at this location, I will definitely come back for my next purchase. Brandon was very welcoming and very very helpful. Thank you Brandon!! More

by cyrilleshabal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Rosenow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2025 -

City Volkswagen of Chicago responded

Thanks for your feedback on your recent visit to City Volkswagen of Chicago. It's great to hear that we were able to assist you and that you had such a positive experience. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

November 14, 2025

Eddy was very helpful! He was very informative, honest, and not pushy. He’s a great guy!! More

by Jeehrenberg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evelyn Franchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Speck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2025 -

City Volkswagen of Chicago responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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