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City Volkswagen of Chicago

Chicago, IL

5.0
3,632 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today! So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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5330 W. Irving Park Road

Chicago, IL

60641

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Showing 3,632 reviews

March 11, 2025

Had an amazing experience with Brandon Rosenow, from the start of the process he was super helpful with finding a car with all my needs, very thorough with explaining everything they offer and how to keep y More

by Luis Heller
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Scala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Rosenow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

City Volkswagen of Chicago responded

It's great to hear that we were able to help you out, Luis. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Chicago! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 11, 2025

Drive down from Melrose park to look at a 2018 Toyota Camry at City VW of Chicago and we only made the deal because of Ray and the General Manager Tim.They worked diligently to get us approved and before More

by prisma
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Curran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

City Volkswagen of Chicago responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at City Volkswagen of Chicago are glad to have you as a customer. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 07, 2025

I had the absolute best service with Andi. She was so kind to me, and her level of professionalism and knowledge of VW was outstanding. The 135 mile distance, one way, was worth every penny sp More

by IvyMichelle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Gloria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

City Volkswagen of Chicago responded

Thank you, Ivy, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Andy and our team, and we look forward to working with you again. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 05, 2025

I was very pleased to have worked with Brandon Rosenow at VW Chicago. He was very knowledgeable, helpful and patient. I am extremely happy and grateful for my purchase. If you’re looking for a new ride and B More

by ggable25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clemente Garibay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Curran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Rosenow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

City Volkswagen of Chicago responded

Thank you so much for your wonderful review! We are thrilled that Brandon had the opportunity to provide you with great service. We thank you for choosing City Volkswagen of Chicago! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 05, 2025

Awesome people at the dealer worked very had to make it possible for my daughter to purchase her new electric car. Great customer service, friendly, courteous and took the time to make it possible for her. More

by angelawade91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lazaro Del Sol
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAVID H ALCARAZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Curran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

City Volkswagen of Chicago responded

Angela, Here at City Volkswagen of Chicago, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 04, 2025

I absolutely love this place! . I recommend this place to anyone looking to purchase a new or used vehicle. When you come please ask for Laura Torres. She is the best by far and sh More

by dredox1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura V. Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clemente Garibay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evelyn Franchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

City Volkswagen of Chicago responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Chicago! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 04, 2025

I recently purchased a VW Tiguan after trading in my 2019 Jeep. Eddie and the team made this purchase as seamless as possible! Eddie was easy to work with and listened to my wants, and concerns. Clem and Mar More

by Jen.guarnero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clemente Garibay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Speck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

City Volkswagen of Chicago responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Jen, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 03, 2025

Great Experience with them. The manager Edgar was great at communicating, and the sales person Alex was awesome. Took care of my wife and I everyway possible and I appreciate th More

by c_armando12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evelyn Franchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

City Volkswagen of Chicago responded

Thank you so much for your kind words for Edgar and Alex and for choosing City Volkswagen of Chicago! Please let us know if we can be of any more assistance. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 01, 2025

I did a ton of research on the car I wanted but didn’t give as much due diligence to the dealership I would buy from. I really lucked out when I chose to go to City Volkswagen. Brandon Rosenow made the en More

by Katie.alsman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clemente Garibay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Rosenow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

City Volkswagen of Chicago responded

Thank you, Katie, for sharing your experience with us! We're happy to hear it went well with Brandon and truly appreciate your feedback. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 01, 2025

Andy was great! ! I’m happy to be part of the VW family and Andy made the process so easy! More

by Lunáticos.glow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Gloria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

City Volkswagen of Chicago responded

We are so glad that Andy had the opportunity to work with you and that he and our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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