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City Volkswagen of Chicago
Chicago, IL
3,581 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,581 reviews
February 01, 2025
Juan was very professional and helpful. I felt comfortable and wouldn’t mind referring people to Juan or the VW dealership! Thanks again for a great experience, it was a pleasure doing busi I felt comfortable and wouldn’t mind referring people to Juan or the VW dealership! Thanks again for a great experience, it was a pleasure doing business with the VW family! More
by Jdcallway
Employees Worked With
February 01, 2025
Great service did a great job helped me made me feel at ease and was fast ease and was fast More
by Mohammedissa709@yahoo.com
Employees Worked With
February 01, 2025
Ray is one of the most coolest dude you can work with. Took great care of my Wife Jocelyn. Thank you City VW Chicago. Thank you Tim the GM as well for working with us. Took great care of my Wife Jocelyn. Thank you City VW Chicago. Thank you Tim the GM as well for working with us. More
by a1work.dmack
February 01, 2025
Tim Curran at City VW of Chicago is a great General Manager, he made my experience a great one. He worked hard to get me financed with my less than perfect credit. In addition Brandon Rosenow is a know Manager, he made my experience a great one. He worked hard to get me financed with my less than perfect credit. In addition Brandon Rosenow is a knowledgeable and pleasant Sales Consultant, Brandon was very understanding and patient, he was attentive to my concerns and made purchasing from VW of Chicago a great experience. More
by Darvece Tanner
January 29, 2025
My son and I had a fantastic experience. Though we were a walk in customer and the dealership was quite busy, we were greeting with more than a couple friendly faces. We had the pleasure to Though we were a walk in customer and the dealership was quite busy, we were greeting with more than a couple friendly faces. We had the pleasure to work with Alex Rocha and he made our purchasing experience run smoothly and efficiently. Alex answered all our questions (and then some), making this mom very comfortable with the decision made for a first car for my son. I highly recommend this dealership and working with Alex. He was awesome! More
by tsmelone
January 29, 2025
Our salesperson Brandon Rosenow was fantastic! Incredibly knowledgeable about the product and very straightforward experience with no hidden fees!!! Incredibly knowledgeable about the product and very straightforward experience with no hidden fees!!! More
by robe
Employees Worked With
January 28, 2025
Everything went smoothly! ! Brandon was easy to deal with!! Will do business again!! Thanks again! ! Brandon was easy to deal with!! Will do business again!! Thanks again! More
by tekdahal07
Employees Worked With
January 28, 2025
Ray Cotto and Tim were able to get me out of my vehicle and into a new one. Very good experience and into a new one. Very good experience More
by Nick1180
January 28, 2025
Brandon was amazingly patient and helpful! He was just as determined as I was to find the exact car for me. Outstanding service. He was just as determined as I was to find the exact car for me. Outstanding service. More
by NA
Employees Worked With
Other Employees :
I didn’t catch his name, but the employee who got my new car ready was so helpful in getting me out the door.
January 26, 2025
Juan was VERY patient and listened to my EVERY concern! He didn’t try to just throw me in anything to make a sale. He asked what I was comfortable with and made sure he met my needs. He didn’t try to just throw me in anything to make a sale. He asked what I was comfortable with and made sure he met my needs. More
by Brittney Thames
Employees Worked With
