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City Volkswagen of Chicago
Chicago, IL
4,021 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 4,021 reviews
November 20, 2025
I recently purchased a car with the help of Alejandro, and the experience couldn’t have been smoother. From the moment I arrived, he was friendly, professional, and attentive to exactly what I was looking and the experience couldn’t have been smoother. From the moment I arrived, he was friendly, professional, and attentive to exactly what I was looking for. Alejandro made the entire process quick and stress-free, clearly explaining every step and answering all of my questions. He went above and beyond to ensure I was completely satisfied with my purchase. More
by millerjr.andre2
Employees Worked With
November 19, 2025
My experience was amazing. Highly recommend everyone to go here for a used car purchase, ask for Edgar. Highly recommend everyone to go here for a used car purchase, ask for Edgar. More
by Vladimirzumar
November 19, 2025
It was great working with Edgar Anaya. He answered all of my questions quickly and made sure we were never rushed and explained specific details on used certified and new cars. We would de He answered all of my questions quickly and made sure we were never rushed and explained specific details on used certified and new cars. We would definitely recommend this dealership. More
by Delgadoerika1229
November 18, 2025
Edgar Anaya was a pleasure to work with. He was patient and thorough when assisting me with the buying process. He was patient and thorough when assisting me with the buying process. More
by Trcampbell2011
November 18, 2025
Great experience from start to finish. Pleasure working with Alex. He was very friendly and knowledgeable. Answered any questions I had. 5/5 stars Pleasure working with Alex. He was very friendly and knowledgeable. Answered any questions I had. 5/5 stars More
by ubahena1
Employees Worked With
November 18, 2025
I recently purchased a 2024 Tiguan SE and the experience was fantastic. Ed was absolutely amazing from start to finish—patient, knowledgeable, and genuinely helpful. He made the whole process smooth and ans was fantastic. Ed was absolutely amazing from start to finish—patient, knowledgeable, and genuinely helpful. He made the whole process smooth and answered every question, and made sure we felt confident in our choice. We couldn’t have asked for better service. Highly recommend both the Tiguan and working with Ed! More
by Kylieebroadwayy
November 16, 2025
City was a great experience for buying a car Ed, Alex and Sam were all great! Sam were all great! More
by bandit979
November 15, 2025
Maria was very kind and helpful! We came in looking for a Jetta or an SUV, and she pointed us towards an SUV that we weren’t even aware of! It was in the right price range, had good We came in looking for a Jetta or an SUV, and she pointed us towards an SUV that we weren’t even aware of! It was in the right price range, had good features, and even the right color! Will definitely be coming back to lease again! More
by johm0821
Employees Worked With
November 15, 2025
It was a fantastic experience and at this purchasing my car at this location, I will definitely come back for my next purchase. Brandon was very welcoming and very very helpful. Thank you Brandon!! car at this location, I will definitely come back for my next purchase. Brandon was very welcoming and very very helpful. Thank you Brandon!! More
by cyrilleshabal
Employees Worked With
November 14, 2025
Eddy was very helpful! He was very informative, honest, and not pushy. He’s a great guy!! He was very informative, honest, and not pushy. He’s a great guy!! More
by Jeehrenberg
