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City Volkswagen of Chicago
Chicago, IL
4,174 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 4,174 reviews
April 06, 2026
Ray es un exelente persona y ser humano ,atiende con mucha paciencia y busca la comodidad de cada cliente supero mis expectativas...felicitaciones a este lugar. mucha paciencia y busca la comodidad de cada cliente supero mis expectativas...felicitaciones a este lugar. More
by perlazavasquezdamaris
Employees Worked With
April 03, 2026
Very good! Come see David and Juan They helped me buy my new 2026 Tiguan Come see David and Juan They helped me buy my new 2026 Tiguan More
by Garcia.armando69
April 01, 2026
This was the 2nd auto that we purchased from city VW and will not go anywhere else in the future. The location is convenient, great selection of autos, no pressure sales people, and great service dept. will not go anywhere else in the future. The location is convenient, great selection of autos, no pressure sales people, and great service dept. More
by etbolin
Employees Worked With
March 31, 2026
Whole team was great. Honest experience. Ray, Edgar and Matt made it painless to buy. I would recommend anyone looking for a good value to go straight to City. Honest experience. Ray, Edgar and Matt made it painless to buy. I would recommend anyone looking for a good value to go straight to City. More
by Jacobmdowns
March 31, 2026
Laura was fantastic as always. This is my third VW with her and not my last. The whole dealer experience is very transparent over there. Highly recommend. This is my third VW with her and not my last. The whole dealer experience is very transparent over there. Highly recommend. More
by Marco
Employees Worked With
March 31, 2026
Our experience was amazing from start to finish! He was friendly, helpful, and made sure my mom felt comfortable every step of the way. He made car buying simple and enjoyable, and we truly apprecia He was friendly, helpful, and made sure my mom felt comfortable every step of the way. He made car buying simple and enjoyable, and we truly appreciate all his help. Highly recommend! More
by clope9669
Employees Worked With
March 31, 2026
Recently, our family purchased a 2026 Volkswagen Tiguan from a local dealership in Chicago, and we were extremely happy not only with the car itself, but with the entire buying experience. We want to say from a local dealership in Chicago, and we were extremely happy not only with the car itself, but with the entire buying experience. We want to say very big thanks to Laura for her kindness even with our language barrier. It was very good experience and she is very professional worker. More
by Anatolii Marchuk
March 30, 2026
Had an excellent experience here. I emailed after doing all my research and Alex and his manager did an excellent job getting me all the information and working with me on the price I emailed after doing all my research and Alex and his manager did an excellent job getting me all the information and working with me on the price I was willing to pay for the car. No high pressure sales tactics and everything was straight forward. I'll be sure to work with City VW of Chicago in the future. More
by W. Adams
Employees Worked With
March 30, 2026
Edgar was extremely helpful throughout the entire process. He was patient, knowledgeable, and made sure all my questions were answered clearly. The dealership staff was friendly and professional, and process. He was patient, knowledgeable, and made sure all my questions were answered clearly. The dealership staff was friendly and professional, and everything felt transparent with no pressure. Overall, a smooth and positive experience. I’d definitely recommend working with Edgar and this dealership. More
by AK
Employees Worked With
