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City Automall Ford - Service Center

Columbia City, IN

4.7
271 Reviews

271 Reviews of City Automall Ford - Service Center

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April 21, 2019

Oil change They did a Good job they were friendly and quick. I was in and out in no time at all. I have all my work done there. More

by Dalgal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A new employee she was good
January 15, 2019

Oil change Fast and on time got right on the job everyone was very friendly and helpful. Checked to make sure if you needed any assistance with anything else More

by Carbuyer
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2019 -

City Automall Ford responded

Thank you for the review. We appreciate any and all feedback.

December 27, 2018

Great place...but they need to clean up after themselves. Took my car in for an oil change and tire rotation. While I was there they said my filter was dirty and needing replaced also.... so they replaced it. More

by Dominys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
October 06, 2018

Auto Repair I would like to say That I had a very good experience. We had to have a couple recalls done, I had said something to her about a problem with my SUV. More

by Nana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Daring
August 30, 2018

Very helpful service department They are very helpful and explain things in layman’s terms. They seem very trustworthy! Great customer service and very prompt on getting the job done More

by Denise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Daring
May 13, 2018

Repair and service 15 year old truck that they have always treated as if it just rolled off the show room floor! Wouldn't take it any other place for service or repairs More

by Greg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Moore
August 23, 2017

Great service, nice employees! I appreciate the shuttle service while waiting on my vehicles service. We ran into a minor inconvenience while having our vehicle serviced and Derry S More

by Annette Bear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
, Derry Smith
July 10, 2017

Awesome experience I came in to the dealership to pick up some friends that were having repair work done. I noticed my rear passenger tire was low. They took my car and More

by Bjay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derry Smith
July 06, 2017

awesome. Outstanding job. Willing to do whatever necessary to get job done. They went above and beyond. Very timely. Could not be more impressed. Keep it More

by Jack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil kelly, Robert Salesman
June 14, 2017

Great service When I purchased the car I didn't notice two cracks in my window or that my hazard lights didn't work. They fixed all of this for free. They service w More

by Kelang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason in service
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