City Automall Ford
Columbia City, IN
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:30 PM
Sunday Closed
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Zachary did a great job finding exactly what I wanted and kept me informed of rhe process. He also let me bring my dog Luna into the office to assist with the making things easier for me! kept me informed of rhe process. He also let me bring my dog Luna into the office to assist with the making things easier for me! More
Alissa was so wonderful during the entire process. Buying a car can be very stressful, but she made the experience very pleasant. We ended up driving away with a great car and felt good about our purc Buying a car can be very stressful, but she made the experience very pleasant. We ended up driving away with a great car and felt good about our purchase. We did not feel pressured at all. She was very honest and listened to what we wanted in our car. David was also wonderful to work with during the credit part and signing. More
Great place to buy a vehicle. I have been wanting a truck since I was 10 years old and City Ford helped make my dream come true! Love my new Maverick :) I have been wanting a truck since I was 10 years old and City Ford helped make my dream come true! Love my new Maverick :) More
Hayden was a great help through the whole buying process. I also couldn’t be happier with the customer service/experience provided by the entire dealership. I also couldn’t be happier with the customer service/experience provided by the entire dealership. More
Whitney was very nice and professional. Other people at the Dealership was very friendly also. Other people at the Dealership was very friendly also. More
On November 2, 2024, I purchased from City Ford a 2024 F-150 4x4 Supercrew Lariat with the Powerboost. Cole F. was the sales professional I worked with throughout the entire purchase process.I am a reside F-150 4x4 Supercrew Lariat with the Powerboost. Cole F. was the sales professional I worked with throughout the entire purchase process.I am a resident of Ohio and found the truck online via Autotrader. On the day I contacted the dealership on October 28, 2024, there were 4 trucks available nationwide like the one I was looking for and ultimately purchased so I knew I had to move fast. When I first spoke with Cole, I had a few non-negotiable requests, which were as follows: all documentation must be available to be signed when I arrive at the dealer or by some other means because I was coming from 3 hours and 45 minutes away, I pretty much work 7 days a week and did not want to be tied up half a day at the dealership; all stickers removed (I prefer a clean look); Ford rear wheel well liners installed; I had to get at least $10k more than I owed on my current F-150; and the truck had to be ready for pickup when they open on November 2, 2024. Cole was able to coordinate all of my requests, items with the dealership finance team and I arrived at 9 am and was back on the road within an hour with the new truck. Cole is an outstanding person who is capable of making you feel like you are his number one priority. He kept me up-to-date as things progressed and followed up after I took delivery. He truly is a one-of-a-kind person and I hope you have the opportunity and pleasure to work with him. The dealership finance team did an outstanding job with all the paperwork. A well deserved thank you to the body shop for doing a great job removing the stickers and installing the rear wheel well liners. One last thank you is to the ownership of City Ford for hiring the right people for the job. Without all of them, I would not have had the outstanding experience I did at City Ford. Sincerely, Mark Vlacovsky More
Worked with McKade and had a great experience. Would definitely recommend. Great vehicle and great dealership! Would definitely recommend. Great vehicle and great dealership! More
A couple weeks ago I bought a F250. They did everything possible to help me. I'm loving the truck and would recommend these guys to anyone They did everything possible to help me. I'm loving the truck and would recommend these guys to anyone More
Everyone was very nice. I needed 15 passengers van for my business. They explain everything slow and easy to understand. I needed 15 passengers van for my business. They explain everything slow and easy to understand. More
We purchased an F350 yesterday and are loving it. McKade was easy to work with. McKade was easy to work with. More