City Automall Ford
Columbia City, IN
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:30 PM
Sunday Closed
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We had the pleasure of working with Alejandra. She was such a pleasure to work with. She listened, didn't pressure, met us at the door, got to know us and our needs, and we were pleased to finaliz She was such a pleasure to work with. She listened, didn't pressure, met us at the door, got to know us and our needs, and we were pleased to finalize the deal with her and David in finance. While we are not local and drove over hour and half to come for this particular truck, I am glad we had Alejandra helping us and would return again in the future, despite the drive. More
Would buy from Ale at City Ford any time. She’s easy to work with and the folks over there know how to make the sale. Traded my used Bronco Sport up for a brand new one and couldn’t be happ She’s easy to work with and the folks over there know how to make the sale. Traded my used Bronco Sport up for a brand new one and couldn’t be happier! More
Work was quick and professional. Would recommend the dealership, sales, parts & management team to anyone looking for a Ford vehicle. Would recommend the dealership, sales, parts & management team to anyone looking for a Ford vehicle. More
Blake was great to work with! Great customer service and tried to meet every need I had! Great customer service and tried to meet every need I had! More
Highly recommend! There attitude was very positive an they took good care of me. I will definitely be back when it comes time to purchase another vehicle! There attitude was very positive an they took good care of me. I will definitely be back when it comes time to purchase another vehicle! More
I have bought or leased a few vehicles from this dealer, and bought over the years many, many fords, this by far was the worse experience I have had, feel as though I was bullied, treated as trash and lied and bought over the years many, many fords, this by far was the worse experience I have had, feel as though I was bullied, treated as trash and lied to. It was not a good experience this time Mostly the General Manager More
Ali was amazing to work with! I would buy another vehicle from her in the future. The service department could be a bit more organized. Attempting to get the non-working fob re-pr I would buy another vehicle from her in the future. The service department could be a bit more organized. Attempting to get the non-working fob re-programmed has been a bit of a hassle. Hopefully we can get it all straightened out. More
I was treated very well by the whole staff. My purchase was easy and even the GM(Kasey) came out to congratulate me on my purchase. My salesman(Jeff Jenkins)was even off the day i came in to b My purchase was easy and even the GM(Kasey) came out to congratulate me on my purchase. My salesman(Jeff Jenkins)was even off the day i came in to buy the truck but he came in to close the deal! I had questions on extended warranty and tech Brandon Fryda helped answer all my questions. Overall a great dealership and great truck buying experience. More
I had a great experience buying my new truck. Zach was very helpful and patient with me allowing me to me to go through my process never making me feel any pressure to buy. Zach was very helpful and patient with me allowing me to me to go through my process never making me feel any pressure to buy. More
This was our first experience with City Ford. In the past we have done business with a dealership in Fort Wayne. We picked up 2 used 2019 F250s for our fleet. Buying used you have to be careful In the past we have done business with a dealership in Fort Wayne. We picked up 2 used 2019 F250s for our fleet. Buying used you have to be careful. The service is worth the drive. They fixed a few concerns with the trucks and they make a great addition to our fleet! Worth the drive! See yah next year City! More