Back

City Automall Ford

Columbia City, IN

4.9
1,721 Reviews
Whether you want to purchase a new or pre-owned vehicle, you'll see our approach is different from the moment you walk into City Chevrolet or City Ford in Columbia City. Our main objective is to place you behind the wheel of the Chevrolet, Ford or one of our many pre owned vehicles that is right for you. We are a full service dealership and can assist you with finance, service and parts as a Fort Wayne Chevrolet source. City Chevrolet is located at 3040 E Business 30, Columbia City, IN, 46725 a convenient drive from the surrounding cities. Call us today to schedule a test drive! Columbia City and Warsaw Chevrolet Vehicle Source Our Columbia City Chevrolet dealership has an array of new Chevrolet models just awaiting your arrival! You can see many of the popular Chevrolet models like the Impala, Silverado and Equinox. Indulge yourself and test-drive the vehicle of your dreams. Our friendly and knowledgeable sales team will work with you on pricing and financing within your necessary budget. Warsaw customers, City Chevrolet invites you to browse our inventory online from the convenience of your own home. Be sure to take a look at the current online Chevrolet Specials - our cost saving promotions are always changing! Large Inventory of Certified Pre-Owned Vehicles If you are in the market for a pre-owned vehicle, then look no further than City Chevrolet. We have an extensive selection of certified pre-owned cars for Fort Wayne, Warsaw and Auburn customers. We have a variety of makes and models right here on our lot. We can examine what features are high priority on your pre-owned-car. Looking for a Deal? Check out our vehicles $10,000 or Less! Our friendly sales team will help you find the best pre-owned SUV, car or van that we have to offer. Stop by our Columbia City Chevrolet dealership today to test-drive one of the used vehicles available on our lot. City Chevrolet Financing Our finance team is eager to assist you with their credit requests. We h
Contact Dealership

3040 E Business 30

Columbia City, IN

46725

Directions

By Type

Showing 1,721 reviews

February 05, 2024

We had the pleasure of working with Alejandra. She was such a pleasure to work with. She listened, didn't pressure, met us at the door, got to know us and our needs, and we were pleased to finaliz More

by auxierha
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Dau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alejandra Brito
Feb 09, 2024 -

City Automall Ford responded

Auxierha, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Thank you again for choosing City Chevrolet and we hope to see you again.

February 05, 2024

Would buy from Ale at City Ford any time. She’s easy to work with and the folks over there know how to make the sale. Traded my used Bronco Sport up for a brand new one and couldn’t be happ More

by Nate.cardelli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Shirey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alejandra Brito
Feb 09, 2024 -

City Automall Ford responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thank you, and have a fantastic day!

February 04, 2024

Work was quick and professional. Would recommend the dealership, sales, parts & management team to anyone looking for a Ford vehicle. More

by Eagle_Lady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Holliger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

City Automall Ford responded

It is great to hear everything was done quickly and to your satisfaction! Thanks again for the recommendation, and have an amazing day!

February 03, 2024

Blake was great to work with! Great customer service and tried to meet every need I had! More

by Lundjessica77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Byerly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Mulder
Feb 06, 2024 -

City Automall Ford responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

February 02, 2024

Highly recommend! There attitude was very positive an they took good care of me. I will definitely be back when it comes time to purchase another vehicle! More

by Johnny_3922
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Byerly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

City Automall Ford responded

We are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

February 02, 2024

I have bought or leased a few vehicles from this dealer, and bought over the years many, many fords, this by far was the worse experience I have had, feel as though I was bullied, treated as trash and lied More

by santelfarms
Recommend Dealer
No
Employees Worked With
Chris Matthews
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

City Automall Ford responded

We work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Please contact us at (260) 244-5111 when you have an opportunity, and we will be more than happy to try and turn your experience around.

Feb 08, 2024 -

City Automall Ford responded

Normally we don't respond to negative reviews online but I feel compelled to tell the whole story in this case. We apologize you felt you were bullied and mistreated through this most recent transaction. Perhaps if you had followed through on your commitment to paying for the vehicle in full at time of delivery (by providing a valid Z-plan PIN) we would not have been forced to pressure you. Having to wait over 2 1/2 weeks for full payment does not put us in a good situation on the sale of a new truck. Your lack of response to my inquiries during that time made us even more uncomfortable with the delay. I've also been informed you still have an outstanding service bill in our service department on the vehicle you traded. Business transactions in all fields need to be mutually beneficial to the customer and the business; unfortunately, your actions made it otherwise. Then you chose to follow it up by publicly berating our store with a negative review. At this point, we feel it's best to part ways, please take your business elsewhere in the future.

February 02, 2024

Ali was amazing to work with! I would buy another vehicle from her in the future. The service department could be a bit more organized. Attempting to get the non-working fob re-pr More

by autumn.korotney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandra Brito
Feb 06, 2024 -

City Automall Ford responded

Autumn, we appreciate you taking the time to leave us this feedback and for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

February 02, 2024

I was treated very well by the whole staff. My purchase was easy and even the GM(Kasey) came out to congratulate me on my purchase. My salesman(Jeff Jenkins)was even off the day i came in to b More

by efdfire
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kasey Shirey
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Junkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Fryda
Feb 06, 2024 -

City Automall Ford responded

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 02, 2024

I had a great experience buying my new truck. Zach was very helpful and patient with me allowing me to me to go through my process never making me feel any pressure to buy. More

by Gruber_mustang
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Ott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

City Automall Ford responded

Gruber, thank you for your kind review; we are happy to pass along your comments to the team here at City Chevrolet! If you have any further questions, please give us a call. We're always happy to help!

February 01, 2024

This was our first experience with City Ford. In the past we have done business with a dealership in Fort Wayne. We picked up 2 used 2019 F250s for our fleet. Buying used you have to be careful More

by Clint11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Ott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2024 -

City Automall Ford responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

...
54
...