City Automall Ford
Columbia City, IN
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:30 PM
Sunday Closed
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The experience was very enjoyable even though I got caught up in the strike. Excellent service by Blake caught up in the strike. Excellent service by Blake More
Great service. They were very prompt and friendly. Will continue to use this service center. They were very prompt and friendly. Will continue to use this service center. More
Zachary was incredibly friendly and helpful! He made sure I was comfortable throughout the whole process and answered all of my questions! He made sure I was comfortable throughout the whole process and answered all of my questions! More
Kylee was such a big help in purchasing my new car. I’m absolutely in love with it. I highly reccomend working with Kylee when looking for a new car. I’m absolutely in love with it. I highly reccomend working with Kylee when looking for a new car. More
The pick up and delivery service was great. The live communication about the service work that was or wasn’t performed wasn’t there. I had to call to find out the status of what they didn’t fin The live communication about the service work that was or wasn’t performed wasn’t there. I had to call to find out the status of what they didn’t find or didn’t fix even though they had the Ford Pass explanation of why the check engine light came on multiple times. Good news they didn’t charge me the diagnostic fee, bad news it didn’t get fixed and next time it happens it could be past the warranty. Again the pick up and delivery service was great. It allowed me to have 2 recalls fixed. More
They are easy to work with. Pleasant to visit. Knowledgeable about best rates and offers that fit my need. Joe Payton went above and beyond to help me, his coworkers, and other Pleasant to visit. Knowledgeable about best rates and offers that fit my need. Joe Payton went above and beyond to help me, his coworkers, and other buyers. I chose to wait for car to be detailed and ready to go. I was impressed by how well everyone worked together! Business office was thorough and made sure I had everything I needed for my loan and warranty! More
The communication between the finance guy the delivery was a joke. They finally delivered the car seven hours later than it was supposed to the car was filthy, dirty barely had enough gas to make it up to was a joke. They finally delivered the car seven hours later than it was supposed to the car was filthy, dirty barely had enough gas to make it up to the fuel station, which I think was really pissed poor again. The car was filthy. No fuel in the car. It’s been nice. Have a little bit of fuel in it. More
Overall I had a great experience here. Friendly, efficient and easy to deal with staff members. Friendly, efficient and easy to deal with staff members. More
They were so on it that I got no less than 25 calls to set up my appointment set up my appointment More
I have worked with Dorene at City Ford for over a year. She is one of the most personable and easy to talk to service reps I've ever worked with. She is one of the most personable and easy to talk to service reps I've ever worked with. More