City Automall Ford
Columbia City, IN
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:30 PM
Sunday Closed
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Zach was extremely friendly and knowledgeable. He helped my parents out when purchasing a vehicle. I would definitely use him again for purchases in the future. Thank You Zach! He helped my parents out when purchasing a vehicle. I would definitely use him again for purchases in the future. Thank You Zach! More
I appreciated the thoughtful interest they had in our nonprofit and the mental health mission we have. nonprofit and the mental health mission we have. More
They got me in and out on the same day. Very fast and friendly service. Very fast and friendly service. More
There like family to Sheila and me very helpful wouldn't buy anywhere else we bought a new car and a new truck it's the same time all the people there that we met is five stars to us. Thanks God Bless buy anywhere else we bought a new car and a new truck it's the same time all the people there that we met is five stars to us. Thanks God Bless More
Blake did a fantastic job helping me every step of the way. He was patient, not pushy, and very thorough. I would definitely recommend Blake to anyone looking for a new or used vehicle! way. He was patient, not pushy, and very thorough. I would definitely recommend Blake to anyone looking for a new or used vehicle! More
Very prompt and profession service. The waiting area was comfortable. Refreshments were available and it had a view of the service area. Really a great place to get your vehicle service The waiting area was comfortable. Refreshments were available and it had a view of the service area. Really a great place to get your vehicle serviced! More
I have been using City Auto Malls Ford service department for about 7 years - and have always been treated so well. Because of that care, when I began looking for a new vehicle they were one of the first sit for about 7 years - and have always been treated so well. Because of that care, when I began looking for a new vehicle they were one of the first sites I looked at. After plenty of online sleuthing I deducted that for WHAT I was wanting the prices at city really could not be beat. However deciding to buy a new car is nerve wracking, especially when doing the process alone. Yet from the moment I walked through the doors - to the moment I drove away in my new (to me) Chevy equinox I was met with real smiles and people who genuinely wanted to help me. Whitney S was the first face I met who got me hooked up with the car I was looking for - then after my test drive when she had to take care of other business she made sure to set me up with a coworker who would do the same. Yet, even after “handing me off” she still worked with management to help me get a better deal on my trade in and checked in to see how I was feeling and to wish me luck. Now, McKade K is one of the most PATIENT men I have ever met. He gave me MANY long opportunities to sit and process and think about my decision without hovering and making me feel rushed and uncomfortable. And when I asked to see another vehicle he circled the lot THREE times in snowy and windy 10° weather when he couldn’t find it just to make sure I was able to see every option I wanted. Both took the time to share pieces of their own stories and to connect with my life to make me feel less like a faceless consumer, but a patron that they cared had an experience that would be filled with excitement. And all of that was wrapped in a shiny bow when Danny R went through the paperwork with me and made sure I not only throughly understood what I was signing, but that I had the absolute best deal possible. I had an amazing experience with City and look forward to continuing to be a customer. More
I appreciate the kind and welcoming atmosphere, along with the wonderful customer service my family experienced while working with Whitney. Would recommend her and the place of business to anyone. with the wonderful customer service my family experienced while working with Whitney. Would recommend her and the place of business to anyone. More
The sales team and Hayden specificly and especially was great to deal with I will definitely come back to Hayden in the future they made it super painless I was in and out in a short amount of time 10/10 great to deal with I will definitely come back to Hayden in the future they made it super painless I was in and out in a short amount of time 10/10 More
Was glad they were not pushy. Very friendly and explained things very good. Would come back again. Very friendly and explained things very good. Would come back again. More