City Automall Ford

Great neighborhood dealer right down the road from us. Took great care of me and got me in and out in a timely manner. Will be back soon! Took great care of me and got me in and out in a timely manner. Will be back soon! More

I purchased a Honda odyssey from this dealer and have nothing but good things to say. Will was the most honest and upfront salesperson I’ve met and the paperwork was a breeze. nothing but good things to say. Will was the most honest and upfront salesperson I’ve met and the paperwork was a breeze. More

I had a fantastic experience at cuty automall! From start to finish, the team was professional, friendly, and genuinely helpful. They made the entire car-buying process smooth and stress-free. The From start to finish, the team was professional, friendly, and genuinely helpful. They made the entire car-buying process smooth and stress-free. The staff took the time to answer all my questions, made sure I was comfortable with my options, and never pressured me into anything. Special shoutout to Matt—they went above and beyond to make sure I got the right vehicle for my needs and budget. I truly felt valued as a customer. If you're looking for a dealership that cares about customer satisfaction and makes buying a car a great experience, I highly recommend city automall. I’ll definitely be coming back for future purchases! More

Will made the drive worth it from Indianapolis. He told us the exact condition the car was in and when we arrived, it was absolutely as described. It was a breeze! He told us the exact condition the car was in and when we arrived, it was absolutely as described. It was a breeze! More

Will and the team made the out of state buying experience a breeze. Will certainly look to do business with them in the future. a breeze. Will certainly look to do business with them in the future. More

This was our first experience with your dealership. Chris Fielding came right out to meet us as we drove in and he had us from hello. He knew his job and a very awesome friendly kind young man. Eve Chris Fielding came right out to meet us as we drove in and he had us from hello. He knew his job and a very awesome friendly kind young man. Everyone on staff were very friendly. That definitely sold us. Thank you Chris for helping me find my new car More

A little more detail about actual valve test results on the work order would be helpful. Service rep did not seem familiar with recall I was bringing bronco in for (not a confidence builder for me..) the work order would be helpful. Service rep did not seem familiar with recall I was bringing bronco in for (not a confidence builder for me..) More

I had great service all the way around from all of the employees and everyone was so nice. employees and everyone was so nice. More

They diagnosed a leak for me in my A/C system, it was a slow leak and I could get the A/C to work intermittently. Offered two potential options to fix, I chose the more affordable option to try to repair d slow leak and I could get the A/C to work intermittently. Offered two potential options to fix, I chose the more affordable option to try to repair due to not wanting to spend a large sum to fix this while trying to make other large purchases. While attempting to fix it, they broke one of the fittings, which I admit, looks corroded and appears to be an honest mistake. Once this happened, the only other repair option presented was the expensive one, which I had previously declined. What disappointed me most is that when I got there to pick up my vehicle (that now has no A/C), they tried to charge me for parts that they did not use, and a diagnostic fee. I had to ask about the part fee, otherwise they would have charged me for that. I would think that maybe the diagnostic fee would have been taken off too, since I am now in a worse state, but no dice. More

The service was wonderful and they were very efficient at fixing the problem. I am appreciative of the process. fixing the problem. I am appreciative of the process. More