City Automall Ford
Columbia City, IN
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:30 PM
Sunday Closed
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Great to work with, not your typical car dealership. Well worth the two hour drive! Well worth the two hour drive! More
Zach was great and understanding of my situation, and knew everything about the RAV4 I bought. Not pushy at all. He made the purchase comfortable and seamless. Give him a big bonus! knew everything about the RAV4 I bought. Not pushy at all. He made the purchase comfortable and seamless. Give him a big bonus! More
Friendly staff. Got me checked in, serviced my F250 and got me on my way reasonably fast. Replaced the serpentine belt - dealership pricing for parts & labor - quali Got me checked in, serviced my F250 and got me on my way reasonably fast. Replaced the serpentine belt - dealership pricing for parts & labor - quality of maintenance performed, good so far. Would've been nice to have an estimate prior to work - at time service was scheduled. I needed to get scheduled & serviced quickly - City Ford got me in & got it done - so 5 stars. More
Service entry was spotless. Service people were very friendly. Recall was handled nicely and I left pleased. Service people were very friendly. Recall was handled nicely and I left pleased. More
Blake was a no pressure guy who got me in the EXACT car I wanted, with a payment I could afford. He made the trade in process easy, explained every piece of paperwork in a way I understood, and made the enti wanted, with a payment I could afford. He made the trade in process easy, explained every piece of paperwork in a way I understood, and made the entire process so easy. David got me through finance quickly, while still making sure I was knowledgeable over everything I signed. Alissa made sure to help me get my ford pass app set up and showed me all the cool features. I would definitely recommend Blake as your next salesman, or anyone from the city automall team! More
Left another dealer looking for good service. Found it here at City Ford with Robert and his team. Have not been disappointed. Have only had very small issues that I showed them. They took the Found it here at City Ford with Robert and his team. Have not been disappointed. Have only had very small issues that I showed them. They took the issue and made it a learning situation which was appreciated greatly. Keep up the good work City Ford! More
The valet service was wonderful! Tyler did a great job communicating and coordinating g details. Tyler did a great job communicating and coordinating g details. More
Communication, openness, and honesty. Thank You all for your kindness and hospitality which was very accommodating throughout! Thank You all for your kindness and hospitality which was very accommodating throughout! More
Justin and his team always go above and beyond to ensure customer satisfaction is at 100%! Thank you to you and your team for all that you do! customer satisfaction is at 100%! Thank you to you and your team for all that you do! More
They did none of the 175, 000 mile service I requested even after I told them that I hadn't done any milestone service since I purchased it at 60,000 miles. Told my my broken lift gate was a bag that was even after I told them that I hadn't done any milestone service since I purchased it at 60,000 miles. Told my my broken lift gate was a bag that was in thr way like I'm a complete idiot. Came ready to spend $1000+ as needed and none of it was even checked. More