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City Automall Ford
Columbia City, IN
1,953 Reviews
Whether you want to purchase a new or pre-owned vehicle, you'll see our approach is different from the moment you walk into City Chevrolet or City Ford in Columbia City. Our main objective is to place you behind the wheel of the Chevrolet, Ford or one of our many pre owned vehicles that is right for you. We are a full service dealership and can assist you with finance, service and parts as a Fort Wayne Chevrolet ...
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:30 PM
Sunday Closed
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Showing 1,953 reviews
March 19, 2025
Blake was very patient with us and understanding of our circumstance. This is our daughter's first car, and we had a lot of questions to ensure we were putting her in something reliable safe. Blake answere circumstance. This is our daughter's first car, and we had a lot of questions to ensure we were putting her in something reliable safe. Blake answered all of our questions thoroughly and really heard our needs. He and my husband even chatted about basketball which made the experience even more personable. Who doesn't love basketball? Especially in March! Our experience with Blake and City Automall was exceptional and well worth the drive for our family! We will definitly return for future business! More
by H. Harvey
Employees Worked With
March 18, 2025
10K oil change & inspection - Did an online schedule for service and was told approx. 1 hour to perform. They got the car right in' we waited in a comfortable waiting area and had our car back in the hour t service and was told approx. 1 hour to perform. They got the car right in' we waited in a comfortable waiting area and had our car back in the hour they promised. More
by tmplnewz
Verified CustomerEmployees Worked With
March 18, 2025
Great experience and service overall, but would have appreciated the opportunity to decline a $689 paint & fabric warranty that I didn’t need or want, and get the price I asked for instead. Before you s appreciated the opportunity to decline a $689 paint & fabric warranty that I didn’t need or want, and get the price I asked for instead. Before you sign, ask what “free” stuff they’re including. It comes with a price tag. More
by LindsayB
Employees Worked With
Hayden Grogg
March 18, 2025
Great experience! No gimmicks, straight forward, and got me the exact van I wanted to add to our fleet. I would absolutely consider buying there again! No gimmicks, straight forward, and got me the exact van I wanted to add to our fleet. I would absolutely consider buying there again! More
by Tim Y.
March 17, 2025
City Automall Ford successfully found me the car I needed at the price I wanted! Zachary went above and beyond to ensure that I understood every step of the process. He was both professional and personable. at the price I wanted! Zachary went above and beyond to ensure that I understood every step of the process. He was both professional and personable. I would definitely recommend him to anyone! More
by Kaitlyn.dubois
March 16, 2025
Will did a great job getting everything taken care of before test drive. Was a seamless purchase. before test drive. Was a seamless purchase. More
by 2002gmcduramaxdiesel
March 16, 2025
Will was able to find me the transit van I needed in no time. Quick and easy process, I plan on getting my vehicles from here from now on. time. Quick and easy process, I plan on getting my vehicles from here from now on. More
by Amzie’s Electric
March 16, 2025
Will and his team has made us customers for life. He took the time to make sure we got exactly what we wanted and they did just that. Looking forward to their A+ service department as well. He took the time to make sure we got exactly what we wanted and they did just that. Looking forward to their A+ service department as well. More
by AD
Employees Worked With
March 16, 2025
They got me into a new vehicle just as promised in the mail I received. Financing was great, fair and easy. Very happy with my purchase. mail I received. Financing was great, fair and easy. Very happy with my purchase. More
by Hpresley
Employees Worked With
March 15, 2025
I am very happy with my new car. I had a great experience and he was not pushy I had a great experience and he was not pushy More
by veronicab1997
Employees Worked With
