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City Automall Ford

Columbia City, IN

4.9
1,917 Reviews
Whether you want to purchase a new or pre-owned vehicle, you'll see our approach is different from the moment you walk into City Chevrolet or City Ford in Columbia City. Our main objective is to place you behind the wheel of the Chevrolet, Ford or one of our many pre owned vehicles that is right for you. We are a full service dealership and can assist you with finance, service and parts as a Fort Wayne Chevrolet source. City Chevrolet is located at 3040 E Business 30, Columbia City, IN, 46725 a convenient drive from the surrounding cities. Call us today to schedule a test drive! Columbia City and Warsaw Chevrolet Vehicle Source Our Columbia City Chevrolet dealership has an array of new Chevrolet models just awaiting your arrival! You can see many of the popular Chevrolet models like the Impala, Silverado and Equinox. Indulge yourself and test-drive the vehicle of your dreams. Our friendly and knowledgeable sales team will work with you on pricing and financing within your necessary budget. Warsaw customers, City Chevrolet invites you to browse our inventory online from the convenience of your own home. Be sure to take a look at the current online Chevrolet Specials - our cost saving promotions are always changing! Large Inventory of Certified Pre-Owned Vehicles If you are in the market for a pre-owned vehicle, then look no further than City Chevrolet. We have an extensive selection of certified pre-owned cars for Fort Wayne, Warsaw and Auburn customers. We have a variety of makes and models right here on our lot. We can examine what features are high priority on your pre-owned-car. Looking for a Deal? Check out our vehicles $10,000 or Less! Our friendly sales team will help you find the best pre-owned SUV, car or van that we have to offer. Stop by our Columbia City Chevrolet dealership today to test-drive one of the used vehicles available on our lot. City Chevrolet Financing Our finance team is eager to assist you with their credit requests. We h
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3040 E Business 30

Columbia City, IN

46725

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Showing 1,917 reviews

April 08, 2023

Owner is a complete hot head. Rude beyond belief. Kasey is his name. Buyer beware. More

by adamhouin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kasey Shirey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2023 -

City Automall Ford responded

Good morning Adam. We take great pride in our customer satisfaction and go above to ensure we accomplish just that. We would certainly like the opportunity to discuss why you would have these feelings as it certainly does not fit my personality. Please call me so we can resolve your concern at 260.244.5111. Looking forward to hearing from you!

Apr 09, 2023 -

adamhouin responded

Oh that’s funny that you can’t find my name in your database considering that I bought a $50,000 Lincoln navigator from you and traded it in a basically brand new 2020 Toyota 4runner. You know the Lincoln navigator with the bad bearing that I had to replace and go out of pocket for less than 1000 miles after I bought the vehicle from you. The one that had the whole front differential taken apart and rebuilt that you didn’t disclose to me and disnt on the Carfax. The one you drove for a year (what your employee said ) or your company had for a year. The black one. The 2018. Let me try this instead ,The guy you screamed at because I supposedly drove over your sprinkler box that obviously had been smashed for a long time…. Because your employee took the parking spot that I was in the whole time we were working the deal… and you still needed to intake my vehicle so I was told to park there by your employee… he was in the car with me and I said I’ll just park here so it’s close for your boss… we didn’t get to that point, because you were too busy yelling at me and claiming that you were right… Ring a bell ?! Ultimately, you’re lucky that I even did that deal And I mean lucky. Your also lucky that I’m not smearing your name other places from my experience. But when your business sense me things to write my experience, I’m gonna take the time to do it. This response does not surprise me at all, and is par for your course ….quit deflecting your negative business tactics to other people.. Ohhhh i almost forgot, the entire light bar on the back of the vehicle has a broken seal and has water on it and that wasn’t disclosed to me And the emblem on the front does not light up either and that wasn’t disclosed..

April 08, 2023

As always, prompt and courteous service! !! Tech forgot to reset oil change light... Overall well pleased. More

by BDHOFFA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

City Automall Ford responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

April 06, 2023

Very friendly and informational! I thoroughly enjoyed my experience! No pressure and total understanding. Loved my experience buying my new mustang GT. Highly recommended! More

by Christlemccrea4200
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Smith, Bryant Husted
April 06, 2023

Always helpful and great people to work with. I love talking to them. Thanks so much More

by clingermanbrat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2023

Got a quick response about my interest in a Bolt. Communication was great, and purchase was overall very smooth. More

by Jeffreco
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Ott
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2023

Won't pull Your Arm to get you into a vehicle if it doesn't work out. Very Helpful and Friendly. Ask them any Question/s and they will answer or find out for you. More

by Bud
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Byerly
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2023

They were very friendly and I appreciated they were willing to help me get into the car I deserve More

by Sympanie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Ott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Junkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Smith
April 03, 2023

Had a small problem with parts, but Robert stuck with it and got everything needed to get the job done by the technicians. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lonsbury
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2023

I will admit, being a "car guy" probably tougher then average to please. I found the exact vehicle I had been looking for online and contacted the dealership. My salesman Zachary Ott was very transparent More

by BRANDON.BOYCE536
Recommend Dealer
Yes
Employees Worked With
Zachary Ott
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2023

Ive bought 2 vehicles from city ford and been very impresses ny the way they treated both me and my vehicle More

by TOMWHERBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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