
City Automall Ford
Columbia City, IN
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:30 PM
Sunday Closed
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Thank you so much for your help! Jordan was Very kind and helped me understand all of my questions. I would highly reccomend him to anyone looking for a car! Jordan was Very kind and helped me understand all of my questions. I would highly reccomend him to anyone looking for a car! More
Zach was very knowledgeable about the truck. Very informative and went over all the bells a whistles on this very nice platinum truck. Very informative and went over all the bells a whistles on this very nice platinum truck. More
Dealership is great. Service Advisors are friendly and helpful. This specific time I came in for oil change and the lube tech never drained the old oil and just added new Service Advisors are friendly and helpful. This specific time I came in for oil change and the lube tech never drained the old oil and just added new on top. When I left the shop the car would hardly run and was bellowing black smoke. I am taking my car to another shop for an independent inspection of rings & seals. I hope the tech is either retrained or terminated for his careless workmanship. More
Found the truck I was looking for at a price that fit our budget. Zachary was great to work with. We got the deal done between a combination on the phone and in person. budget. Zachary was great to work with. We got the deal done between a combination on the phone and in person. More
Had a great experience with Jordan Johnson at City Automall! Found a new car I liked, but turns out it was already at auction.. Jordan immediately pulled the car back from auction for me! Whole proces Automall! Found a new car I liked, but turns out it was already at auction.. Jordan immediately pulled the car back from auction for me! Whole process only took around an hour to complete! More
Rob always goes the extra mile to make sure things are done the right way!!!! done the right way!!!! More
An exceptional customer experience is almost extinct in today’s world. The art of in-person sales with a smile, guiding a customer at their pace, and not the business pace, is very hard to find. But yest today’s world. The art of in-person sales with a smile, guiding a customer at their pace, and not the business pace, is very hard to find. But yesterday Jo and I found it alive and being nurtured in Columbia Indiana. Thank you from both of us! You are truly service with a smile and thoughtful in your approach. Making a large purchase is already fraught with stress, then add trying to do it 2 hours away from home and you have all the ingredients for possible failure. Non the less, your team has a great recipe, from you and Jeff, ending with Charles in your kitchen to finish the job like fine dining. It was very much appreciated, and it made buying the new truck that much more satisfying. We are glad we made the trip. More
They are always helpful, friendly and get me back on the road quickly. I appreciate their knowledge and understanding of my vehicle. road quickly. I appreciate their knowledge and understanding of my vehicle. More
Zachary did an awesome job with the whole process. It was even closing time and took his time and didn’t make us feel rushed with our decision. It was even closing time and took his time and didn’t make us feel rushed with our decision. More
Friendly courteous service delivered with a smile. Work was completed promptly and priced as advertised. Work was completed promptly and priced as advertised. More