Citrus Motors Kia
Ontario, CA
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425 Reviews of Citrus Motors Kia
Service Advisor Dean LeBlanc at Citrus Motors provides awesome service. He keeps up with his word, he is honest and extremely reliable. I have had Dean for a few times now and he still provides high quali awesome service. He keeps up with his word, he is honest and extremely reliable. I have had Dean for a few times now and he still provides high quality service each time I bring my car in for service. More
Enrique was very nice and friendly. He knew what need to be done to my car. He was able to offer a rental car with my extended warranty. He called me with the progress of my car on a daily basis. He was eve be done to my car. He was able to offer a rental car with my extended warranty. He called me with the progress of my car on a daily basis. He was even able to give me a discount. I appreciated that. Thanks! More
Citrus Motors offers the best service and customer service overall in my experience with several different Ford dealers. Although, I'm not too pleased with the fact that my Ford truck is causing so ma service overall in my experience with several different Ford dealers. Although, I'm not too pleased with the fact that my Ford truck is causing so many problems that we have had to bring it back twice within 3 months, at least Enrique makes the experience bearable. If I were to buy another Ford, I most certainly will go back to Citrus. More
This is my first Ford truck and unfortunately my selling dealer did go out of business. The next local dealer was Citrus and I needed to go for maintenance. The Service that I received at Citrus Ford by Mat dealer did go out of business. The next local dealer was Citrus and I needed to go for maintenance. The Service that I received at Citrus Ford by Matt Parker was outstanding. I have never received such curtious and efficient service in my life. I will highly recommend this dealer to any ford consumers. Your service department helped me all the questions and concerns that I had with my truck. It was a very positive experience and will continue to be my servicing Ford dealer. with much appreciation Maria Cervantes More
I am always happy when the general repair/service department makes me feel better, they stay clam, try to be helpful, even though, I am always down due to the general cost of keeping the two cars run department makes me feel better, they stay clam, try to be helpful, even though, I am always down due to the general cost of keeping the two cars running and getting to know some of the interior motor parts. More
The customer service, communication and overall experience was excellent. Enrique is a professional and I would return just to do business with him. My vehicle broke down on July 4th and I assumed experience was excellent. Enrique is a professional and I would return just to do business with him. My vehicle broke down on July 4th and I assumed that the dealership would be closed on July 5th the following day. To my surprise Enrique called me 1st thing the morning of the 5th with an update and an estimated time it would be finished. More
My experience with Citrus Motors was "stress free" due to the amazing communication that was given by Mr. Enrique Velez, his customer service is preeminent by far! I would highly recommend that you ask for M the amazing communication that was given by Mr. Enrique Velez, his customer service is preeminent by far! I would highly recommend that you ask for Mr. Velez specifically for any assistance. Thank you Enrique and to the crew at Citrus Motors. More
I have owned my truck since 2003. I have always taken the truck to citrus Ford for all services and issues. Sherri Prince has been my service Rep the entire time. I have never been more pleased with th the truck to citrus Ford for all services and issues. Sherri Prince has been my service Rep the entire time. I have never been more pleased with the way she handles my truck and the way she takes care of her customers. Always checking on me when waiting or calling with updates. I want to thank Sherri and citrus Ford for the outstanding service I have always received. I will continue to get all senrvices done there and highly recommend to all I know More
smoore I am a long time service customer of Citrus smoore I am a long time service customer of Citrus Motors Ford. I recently took my car in for routine check up and replacement brake parts, and as smoore I am a long time service customer of Citrus Motors Ford. I recently took my car in for routine check up and replacement brake parts, and as usual was treated with coutesy and honesty. Mr. Mario Ramos, my service rep, used his knowledge and helpful expertise to diagnose problems I was experiencing with my vehicle. Mr. Ramos took the time to listen to my concerns, answered my questions, and reassured me that my repairs could be done in a timely manner. Now, my 2003 Ford feels and looks brand new. Thank You to the entire Citrus Motors Ford Service Department, and an extra special Thank You to Mr. Mario Ramos. More
Dealing with Citrus Ford for the maintenance on my Mustang re-enforced my high opinion and emotional comfort I had when I purchased my Mustang in 2005. The service and sales personal are very nice/fr Mustang re-enforced my high opinion and emotional comfort I had when I purchased my Mustang in 2005. The service and sales personal are very nice/friendly and respectful of our business that we have brought to them. I always recommend Citrus Ford to my friends and colleagues. More