Citrus Motors Kia

The rating received above is due to outstanding customer service and attention to detail by Mario Ramos. I am quite pleased with the way I was treated and the manner in which they addressed the issues with service and attention to detail by Mario Ramos. I am quite pleased with the way I was treated and the manner in which they addressed the issues with my vehicle. I have only gone to citrus motors for maintenance (etc) on my vehicle and all the svc reps were good but Mario stands out among them for his dedication to diagnosis, resolution, and follow up. If you need to know more about why i rate Mario so well. Please call me at 909.262.9590 mobile. Thanks. More

I bought a new FORD F-150 pickup truck in October 2009 from Downtown Ford in Sacramento because my Dad works there. I live in Riverside and work in Ontario. I chose Citrus Motors as my place of service from Downtown Ford in Sacramento because my Dad works there. I live in Riverside and work in Ontario. I chose Citrus Motors as my place of service for my new truck because it is located near my work. I am extremely pleased with Cirtus Motors due to their fast service; friendly, polite, and caring workers; and the professionalism and cleanliness of the overall facility. I have had a different service advisor for each of the handful of visits I have had to Cirtus Ford so far, and they ALL have been extremely nice and willing to help me with whatever service my truck needs as fast and efficient as possible. This time I brought my truck in because it wouldn't start. My service advisor was Sheri Prince. She was very concerned about getting my truck repaired as soon as possible. She was very friendly and attentive and constantly gave me updates about my truck. I have previously owned two other vehicles in my life thus far, and Citrus Motors is BY FAR the BEST dealership/repair facilty I HAVE EVER been to. More

I brought my Ford 150 truck in for service (engine lite on ) I explained the problem to Sheri and she Booked an appointment right away, Took the truck in the next day and had the Tech look it over and foun on ) I explained the problem to Sheri and she Booked an appointment right away, Took the truck in the next day and had the Tech look it over and found that the Computer lost memory and needed to be reprogrammed, contacted me as soon as she new the problem was being looked at and did a follow up call to inform me that the problem was being addressed and will let me know when the Truck would be finished, About an hour and a half I received a call that the Truck was done and ready for pickup, I asked how much and she said no charge, its was covered. I know Ford has been lack in customer care and product for some time and now I really am impressed !!!! You have restored my faith in what FORD stood for, for a long time if you wanted a care that would last you bought a FORD. My father my grandfather and most of my family have always had a FORD. And now I am pleased to say I now have a 2007 FORD 500 all wheel drive for my wife and a F150 for my self. And thank you Sheri Prince for you help and friendliness and keeping me informed about the work in progress You can really say FORD HAS A BETTER IDEA THANK YOU John Galongo More

Had my truck in yesterday for routine service, and took my wife's car in today for routine service. Enrique, as always, was a pleasure to work with. He listens to and addresses my needs, explains everythin my wife's car in today for routine service. Enrique, as always, was a pleasure to work with. He listens to and addresses my needs, explains everything clearly, all without my feeling any undue pressure. I purchased my truck and wife's car at Citrus Motors and will continue to purchase and have my service done there. More

The rating received above is due to outstanding customer service and attention to detail by Mario Ramos. I am quite pleased with the way I was treated and the manner in which they addressed the issues with service and attention to detail by Mario Ramos. I am quite pleased with the way I was treated and the manner in which they addressed the issues with my vehicle. I have only gone to citrus motors for maintenance (etc) on my vehicle and all the svc reps were good but Mario stands out among them for his dedication to diagnosis, resolution, and follow up. If you need to know more about why i rate Mario so well. Please call me at 909.262.9590 mobile. Thanks. More

Very friendly. Listened to my needs, and got me in and out quickly. He also set me up for an appointment for tomorrow for my wife's car. I am also about do for new tires. I asked Enrique about it and he e out quickly. He also set me up for an appointment for tomorrow for my wife's car. I am also about do for new tires. I asked Enrique about it and he explained to me about the price match guarantee. Very nice visit. Great job Enrique. More

The service is professional and staff intelligent , with answers to all my questions for reasons why need *any type of service: never pushed to spend unnecessary money and car runs great, x 5 years no prob answers to all my questions for reasons why need *any type of service: never pushed to spend unnecessary money and car runs great, x 5 years no problems due to their excellant ervice: Provide shuttle when needed: My general attitude to other car Service people is poor: What is great they do not treat me loike a 3rd class citizen for being a lady and don't try the usual 'con" More

Comprehensive 90K Mi service not cheap, but I'm done except for oil changes for next 15k Mi....even completely detailed the truck for $100.= extremely reasonable and superb work. I also bought a car her except for oil changes for next 15k Mi....even completely detailed the truck for $100.= extremely reasonable and superb work. I also bought a car here yesterday: 2011 Focus. Not assembled yet. due in 7-26: very fair deal. More

I have been a Customer of Citrus Motors for over 7 years, and their Service has been continously outstanding. Quality...Speed...and world class Customer Service at a Personal Level. Dean LeBlanc made my late and their Service has been continously outstanding. Quality...Speed...and world class Customer Service at a Personal Level. Dean LeBlanc made my latest visit to Citrus the best ever by providng exact details of work needed, and on time completion as promised. Dean went above and beyond by givng me a second reminder call when he noticed I had not picked up my vehicel, and closing time was rapidly approaching. Because of a hectic work schedule that day I had simply blanked "vehicle" from my mind and would have had a long walk home without Dean's thoughtfulness. More

On Friday, June 25, 2010 in the middle of the day my battery died on my 2008 Ford Edge. I called Sheri in a panic because as a Realtor - I needed my car for the weekend! Sheri was so calm, told me to battery died on my 2008 Ford Edge. I called Sheri in a panic because as a Realtor - I needed my car for the weekend! Sheri was so calm, told me to come in and within 20 minutes she had me on the road again! Thank goodness it was still under warranty and that you have Sheri in the service department! She knows her stuff and handles it with ease. She is the service advisor for me from now on!! More