Citrus Motors Kia
Ontario, CA
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425 Reviews of Citrus Motors Kia
Quick, friendly service. Dean was very nice, did the work I requested on the car for the quoted price with no extra charges. They even gave me a gift card to Carls Jr. across the street to eat while I waited I requested on the car for the quoted price with no extra charges. They even gave me a gift card to Carls Jr. across the street to eat while I waited! They also have a very nice, large, comfortable waiting room that is well-lit and has couches, tvs, coffee, etc. Much better than any dealership or auto shop I have been to in the past, and lower prices than the 10 other repair shops that I got quotes from. Great place; I was impressed with the friendliness, convenience, pricing, & atmosphere, and I will return to Citrus Motors for any more work on my car, and to buy my next vehicle! More
Hands down great experience...incredible service provided by Mr. Velez. Honest, fair and attentive. Diagnosis was quick and thorough, estimate was fair and accurate. Repairs were timely further, Mr. Velez en by Mr. Velez. Honest, fair and attentive. Diagnosis was quick and thorough, estimate was fair and accurate. Repairs were timely further, Mr. Velez ensured that the completion time did not interfere with my other scheduled appointments. This customer service / work ethic has secured my future business. Thanks guys. More
I would like to thank Enrique Velez for prompt service he gives BCI coomunications. Every time I go to Citrus ford your facilities are well maintaned & clean. When I come in for service Enrique Velez procee gives BCI coomunications. Every time I go to Citrus ford your facilities are well maintaned & clean. When I come in for service Enrique Velez proceeds to inform me of the prevetive maintenance that BCI Communications should be keeping up with. Again thanks for your service Citrus Motors preforms. Ruben Galan BCI Communications 916-719-7677 More
This is by far the best dealer I have ever been to...I never had a problem here and the prices are fair and all of the employees are friendly and truthful!...The service bays are super clean...I recommend never had a problem here and the prices are fair and all of the employees are friendly and truthful!...The service bays are super clean...I recommend this dealer to all that want to buy a new or used car and want the best service in the industry...be sure to check out their body shop! More
I wanter to thank you for how nice Sheri Prince was today. I have never been treated so well. She explained everything, walked me to the TV's and came back after my car was done and again was so swee today. I have never been treated so well. She explained everything, walked me to the TV's and came back after my car was done and again was so sweet. I had trouble getting to dealerrater, so I just put in www.dealerrater.com and it took me right to the web site. All of the other wording was not necessary. More
Sheri was very friendly and helpful . She works ten times harder than the male counterparts. She assist other custumors that she wa not working with to provide excellent service. She was attenive to my needs harder than the male counterparts. She assist other custumors that she wa not working with to provide excellent service. She was attenive to my needs and questions. I will have her to assist me in the future. As a woman I felt comfortable specking with her about my car. I am so glad I was able to have Sheri assist me. Please hire more like her. More
Over all good experience, the car was worked for hours and everybody was very respectable from the lady answering the phone to the time the car was picked up. The cars alignment wasn't right so it did tak and everybody was very respectable from the lady answering the phone to the time the car was picked up. The cars alignment wasn't right so it did take all day for the car to be fixed right, the car was pulling to the right and after he was finished the drive was perfect almost felt new again. More
We took our 2002 Ford Focus to have the fuel pump replaced about a month ago. The car died unexpectedly again Christmas Eve. Sherry, surprisingly had just called to ask how the car was running. We to replaced about a month ago. The car died unexpectedly again Christmas Eve. Sherry, surprisingly had just called to ask how the car was running. We told her of our unfortunate break down. She said she was sending out a truck to tow it back to the dealership free of charge! It turns out that the replaced fuel pump was defective. It was replaced in a day and the car returned, no charges at all. It was refreshing to find a dealership that took so much pride in their work. Thank you Sherry for all of your assistance! More
I bought my Lincoln LS from this dealership and I also receive regular servicing and any necessary repairs done from this same dealership. They are GREAT! No pressure sales with very friendly and profes receive regular servicing and any necessary repairs done from this same dealership. They are GREAT! No pressure sales with very friendly and professional automobile servicing. I'd rate this dealership 5-stars with Sales Person, Jerry Schlesinger, and Service Advisor, Dean LeBlanc, both deserving the highest mention. Thanks, for being there. More
Our experience with Citrus Ford continues to be outstanding. Dean has been the service manager for both trips into the dealer on our 2010 Escape. His helpfulness and friendliness makes it a pleas outstanding. Dean has been the service manager for both trips into the dealer on our 2010 Escape. His helpfulness and friendliness makes it a pleasure to take the vehicle in. Cal in finance was very helpful today letting service know that we have the Premium Ford maintenance plan on the Escape. We enjoy dealing with Citrus Ford and will continue to do so. Karen Westbrook (909) 627-5974 More