Circle BMW
Eatontown, NJ
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4,068 Reviews of Circle BMW
When pulling into the parking lot, you realize that you will get a great car and that it will be serviced just fine, without hassles. Comparing the Dealership to others visited, well there is on real good will get a great car and that it will be serviced just fine, without hassles. Comparing the Dealership to others visited, well there is on real good comparison. The others are good, Circle is impressive. The friendly receptionist introduced me to Mr Krentzman, who immediately made me feel at home with his 'just right personality', not pushy, not passive. He explained B M W to me, the dealership and it's duties as seller. a bit about himself, showed me around the dealership, introduced me to others,and then showed asked what type of car I was after. He presented the many different model B M W's to me, showed me several in the used lot, and after many back and forth questions, I settled on the 328 I model. The dealership had several used 328"s on the lot. With Mr Krentzman's support, I selected a silver, 2007. 328 I. Price negotiation was reasonable and fair, Mr Krentzman, compared other 328 prices to the selected one, with ease and on pressure. We went for a test drive, and that was it for me. The way it wa handled by Mr. Krentzman, I felt as if both He and Circle B M W were actually doing me a favor, by allowing me to own a B M W. The paperwork process was easy, again, Mr Krentzman explained everything and helped me fill out the paperwork. I picked up the, what now looked like a brand 'spankin' new car, after the week-end. I was presented with a complete review of every option and switch on the B M W by an Associate, presented the keys, by Mr Krentzman, and I was on my way. Overall, an easier and friendlier process then buy a pair of shows, albeit, slightly more expensive. More
Tathiana is an excellent worker. I originally met her in February and told her I would be back to look at cars in May when my Honda lease was up. Boy is she on the ball! She called me and had a perfect ca February and told her I would be back to look at cars in May when my Honda lease was up. Boy is she on the ball! She called me and had a perfect car for me. I bought it in a matter of minutes. A great CPO. A woman on top of her game!!!!I am very luck Circle BMW has such a great woman working for them.. Boy am I lucky, Dr. Kasabian More
Good dealership to do business with. Bought two new BMWs there from Paul and was both times very satisfied. I did a European Delivery on a M3 convertible and everything worked just fine with the pick-up at there from Paul and was both times very satisfied. I did a European Delivery on a M3 convertible and everything worked just fine with the pick-up at the BMW Welt in Munich. Also, regular maintenance service was performed quickly and with care. Only thing that could have been better: the trade-in price on my 911 - but I guess the market didn't allow for much more ;-) More
I was referred to Ms Deanna Riley at Circle BMW by a friend. I had a rather unpleasant experience in the past with this dealership and was resigned to using another before Deanna was recommended, and it friend. I had a rather unpleasant experience in the past with this dealership and was resigned to using another before Deanna was recommended, and it was the best thing that could have happened. She was truly friendly, knowledgeable and diligent in talking to me about all my options, showing me all the cars I showed interest in and offering the best deals possible for each. I would highly recommend Deanna to anyone looking for the highest level of service when shopping for a BMW ! More
We give Circle BMW a perfect rating. We have never been so pleased with a car purchase, Deanna Riley and the Circle Team were a pleasure to deal with. they were all so friendly, professional and just an ab so pleased with a car purchase, Deanna Riley and the Circle Team were a pleasure to deal with. they were all so friendly, professional and just an absolute pleasure to deal with. We lease a new car every three years, Circle BMW will be the only place we go. When our daughter graduates college in four year (she just starts this September) we will be purchasing her a BMW of her choice as a grad present (hopefully Deanna Riley will still be there). I am putting Circle BMW all our Facebook, so everyone knows what a nice experience it is there to purchase a car. More
I went to this dealership primed and ready to walk out with a new vehicle that day. I had a lease that needed to go back and I was hoping that they would be willing to take it back at the dealership, EVER with a new vehicle that day. I had a lease that needed to go back and I was hoping that they would be willing to take it back at the dealership, EVERYONE I spoke with at this dealership had no clue what I was talking about. The price that was quoted was a good price, but the overall experience turned me off. I ended up buying my new 5 series from Freehold in a most pain free process. More
We can't imagine anyone not feeling "special" when entering Circle BMW's beautiful showroom. We were cordially greeted by a pleasant receptionist who immediately put us in the care of our very persona entering Circle BMW's beautiful showroom. We were cordially greeted by a pleasant receptionist who immediately put us in the care of our very personable, knowledgeable, and professional Sales Advisor, Ms Carolyn Noce. Her unrushed, hasslefree guidance enabled us to select the perfect BMW to meet our needs, price,...and desires! Mr. Brian Valentine, our Delivery Specialist, was patient and supportive while effortlessly showing us how to operate the many wonderful features our new BMW possesses. This is our second BMW from Circle...and we'll never shop elsewhere. In fact, it is the reason we decided on a BMW rather than another luxury car. This is a great dealership! The Service Department, with its dedicated and professional technicians, is clearly without equal. (We've dealt with many throughout many years, so we DO see the difference.) The management of Circle BMW, (most surely, Mr. Tom DeFelice, President) is clearly commited toward excellence in all Departments. BRAVO! "CREAM RISES TO THE TOP" More
I had my car serviced at CircleBMW yesterday and wanted to share my feedback. I have to tell you that I've never received that level of superior service from ANY car company that I've dealt with in the pa to share my feedback. I have to tell you that I've never received that level of superior service from ANY car company that I've dealt with in the past, and most of the companies that I've bought/leased from in the past have been luxury car companies (never a BMW though). Every person that I dealt with from the time I checked in the car to the time that I picked up my car was courteous and professional. I just bought the vehicle pre-owned and had a number of questions/concerns (about 4 pages worth of stuff) and CircleBMW addressed every one of them. I was especially happy with a technician calling me to clarify what I meant with one of my issues (rather than just pretending to look at it and doing nothing with it). I had a great experience with the salesman who sold me the car (David Laconte) and I was very happy to see that the service department at CircleBMW did as great a job! More
I have purchased many different cars over my lifetime from a number of dealerships and no other dealership has provided the level of satisfaction, professionalism, and overall great advice that I have go from a number of dealerships and no other dealership has provided the level of satisfaction, professionalism, and overall great advice that I have gotten from Circle BMW in Eatontown, NJ. I have always had a great experience and I would strongly recommend this dealership to both family and friends. I don't work there or have any affliation with them and I don't typically go out of my way to make these statements, but when you find a great car dealer/service department, you want to go back there in the future. They did right by me many times, so I felt it's only right to return the favor. Thanks. More
After 40 years of buying vehicles I finally had the perfect experience! I wanted a specific vehicle with specific detail. Circle BMW found it for me. My experience was unlike any other during my search perfect experience! I wanted a specific vehicle with specific detail. Circle BMW found it for me. My experience was unlike any other during my search. The attention I received was special. Tom, Bill and the entire crew were on top of my every need I even picked the car up early. My new X5 has been a pleasure to drive. From the building of the X5 to the detailed review of all the intricate details of the I Drive, I cound not be happier. Hats off to Circle BMW! Great job! I have recomended Circle to a number of my business associates, friends and family already. PS...The Service Department is Aces as well! Ted Johnson More