Circle BMW

Ordered many parts from them in the past. Good prices, never had a complaint -- although I suspect that a steering wheel I bought was a take off and sold to me as new. Ordered a replacement part for my ca never had a complaint -- although I suspect that a steering wheel I bought was a take off and sold to me as new. Ordered a replacement part for my car, but the part number was wrong. They could not find the right number, and although I was promised a call back by one employee the others seemed to not give a crap. While one guy on the phone apologizes for day crew not calling me back, I over hear the other guys talking crap in the back. Finally just asked for return auth for the part. BMW NA is completely useless and also does not return calls. Will not buy from again. Good customer service really counts when you have a problem, not when its business as usual. More

Went shopping for my next BMW (2003 325cic) last weekend. I kinda hoped that after purchasing 3 cars from Circle and spending over $10,000 in their service department; I would be afforded some assistence in I kinda hoped that after purchasing 3 cars from Circle and spending over $10,000 in their service department; I would be afforded some assistence in finding the car I wanted. Instead, I was given an "insulting" offer on my trade in and told that they would not be able to find a 2003 car for me. I was offered a 2004 model at MSRP as the best that they could offer. I went on the internet the next day a found many suitable models available in NJ. Needless to say, JMK was able to sell me the car I wanted at a price that was considerably below MSRP. I guess Circle puts zero stock in "customer loyality" I will say that the service department has always seemed fair and knowledgeable; so I guess the rule of thumb is just to buy your car somewhere else and have it serviced here :) More

I bought my 2001 330ci with Aero Kit, M3 spoiler,M3 Mirrors, and many other OEM parts. They are been very helpful and accomidateing Mirrors, and many other OEM parts. They are been very helpful and accomidateing More