Circle BMW

There was a line on rear bumper. It was created by material leaking from trunk latch. Car is only one month old, and i was informed it was not covered by warranty. Jonathan was ver y helpful in gett material leaking from trunk latch. Car is only one month old, and i was informed it was not covered by warranty. Jonathan was ver y helpful in getting bumper fixed and looking like new at no charge. Dealership is very responsive to customer needs. Brad Mckenzie More

Simply a wonderful experience. True professionals with no hassles or headaches. Highly recommend! I have bought many BMW's (7+) and this by far was the most painless. James was quick, accurate, honest, an hassles or headaches. Highly recommend! I have bought many BMW's (7+) and this by far was the most painless. James was quick, accurate, honest, and extremely knowlegable. I will only buy at Circle BMW in the future. More

Purchased my first CPO BMW 328i the other day. Great experience. I inquired about an xi on the internet, and receieved a response the same day from Alan. Although that car was sold before I could make experience. I inquired about an xi on the internet, and receieved a response the same day from Alan. Although that car was sold before I could make the purchase, Alan was in constant communication with me every step of the way. He found a 328i for me the next day with low mileage, in great condition and at a very reasonable price. When we found a scratch on the bumper he insisted that I wait a few days while they remove the bumper and fix the scratch. When I picked up the car it looked brand new, like it was off the show room floor. Overall experience was great. Knowledgeable, friendly, and Circle definately works with you to get your business More

My BMW X5 had a problem at night on a dark street,requiring a tow. When Roadside Assistance had trouble aiding me, I called our dealer, Circle BMW, out of desperation. Their performance, and p street,requiring a tow. When Roadside Assistance had trouble aiding me, I called our dealer, Circle BMW, out of desperation. Their performance, and particularly that of Bob Datri,was extraordinary. Luckily the showroom was open when I called. The service advisor Bob Datri did an exceptional job in resolving our dilemma. He provided an immediate tow, kept in touch with us by phone throughout to ensure we were ok, and by 9:30 the following morning called with a status on the repair. He then followed up, offered a loaner or a pick up/delivery, and made the repair quickly. I eventually picked up a washed, vacuumed vehicle from Circle's very efficient service staff. Bob Datri deserves my appreciation - his handling was excellent. He really took the pressure off in a difficult situation. We should also say we have had a very good experience dealing with Circle BMW. We worked with Alan Tannenhaus when purchasing our vehicle and that experience was excellent. Bob Datri's performance - excellent. The other people we come in contact with - from the receptionist to the cashier to the people in the service area - all very efficient and professional. I know this culture of quality comes from the top down. Congratulations to the management team at the dealership. Customer care should be more than just selling a good vehicle.Their people demonstrate that good care does not end when the contract is signed. The Circle BMW organization sets the gold standard for excellent customer service. More

I had a great experience buying my 07 CPO 5 series. I had been shopping for about 2 months and been to several BMW dealers and while that experience was okay, I was blown away by Circle. Len Digilio and the been shopping for about 2 months and been to several BMW dealers and while that experience was okay, I was blown away by Circle. Len Digilio and the team at Circle far exceeded my expectations. The process was fast, smooth, friendly, and right on time. Price was right and the vehicle is in beautiful condition. Len knows his stuff both from a sales process and product knowledge basis. I wholeheartedly recommend Len and Circle BMW. More

The whole shooping experience at Cirlcle BMW was quite enjoyable. I have been looking for a car for a while and was pleasantly surprised at the customer oriented personnel at Cirle BMW. Eric Krentzman m enjoyable. I have been looking for a car for a while and was pleasantly surprised at the customer oriented personnel at Cirle BMW. Eric Krentzman made us feel at ease and listened to our needs. I enjoyed the experience so much after dealing with other dealerships that I brought in a new customer the next day. More

I Just purchased my new 528xi from Circle BMW/NJ . I Just purchased my new 528xi from Circle BMW/NJ . dealing with Mr Alan Tannenhaus was very professional ,I recommend speaking to him first whenver y I Just purchased my new 528xi from Circle BMW/NJ . dealing with Mr Alan Tannenhaus was very professional ,I recommend speaking to him first whenver you think of new car, he will not waste your time , I am recommending him to all my friends. More

Probably my most impressive experience in buying any vehicle. The salesperson made the difference. What was most convenient for me was being able to shop via email while I was at work. James was very re vehicle. The salesperson made the difference. What was most convenient for me was being able to shop via email while I was at work. James was very responsive in getting back to me quickly, and the only thing left after speaking with him via email, was to go look at the car in person. More

I brought my car into the dealer after just buying it. I had things that I thought were problems but really were not. Ronald took the time to fully explain how my hd radio worked and how my navigation syste had things that I thought were problems but really were not. Ronald took the time to fully explain how my hd radio worked and how my navigation system was on the incorrect setting. All my questions were answered and now I feel I have someone in the service Dept. who truley cares and someone I can go to with any questions regarding my car. I would 100% recommend Circle Bmw and Ronald. More

I walked into Circle hoping to purchase my first BMW, I was somewhat anxious to say the least, but as soon as I met Tathiana Carrasco with her pleasant demeanor, I was completely at ease and I knew she was was somewhat anxious to say the least, but as soon as I met Tathiana Carrasco with her pleasant demeanor, I was completely at ease and I knew she was going to make the whole “car buying process” a lot less painful. Car dealerships are primarily driven by sales “closing the deal” regardless of whether or not the customer is satisfied…this is not the case at Circle BMW, and certainly not with Tathiana. She is a sales professional who helps ensure that you are completely satisfied with your vehicle purchase. I have also been very impressed with the Service Department as they have gone above and beyond my expectations to fix even minor problems as well as providing a loaner car when needed. If you’re looking to buy or lease a BMW, come to Circle and ask for Tathiana, you’ll be glad you did… More