Ciocca Toyota of Williamsport

All experiences have given us a confidence that the dealership is quite trustworthy and competent. dealership is quite trustworthy and competent. More

The Brakes were checked out and nothing was found to be wrong with the brakes!! wrong with the brakes!! More

Outstanding customer service for a dealership that is coming back from hardships of Covid. Not all issues with the truck have been addressed as the truck needed to have be tested driven to find an audibl coming back from hardships of Covid. Not all issues with the truck have been addressed as the truck needed to have be tested driven to find an audible issue. Overall the service was wonderful for the 6 hrs waited. More

Quick service, was only there for an hour for a diagnostic check, they gave me a 33% discount on their minimum charge because it was a simple problem, couldn’t be happier diagnostic check, they gave me a 33% discount on their minimum charge because it was a simple problem, couldn’t be happier More

This dealership gives me great opportunities for inspections and other maintenance services as they become available. . Your crew has helped me solve issues that I'm not understanding of. Cioc inspections and other maintenance services as they become available. . Your crew has helped me solve issues that I'm not understanding of. Ciocca is a great place to go for service. I'm glad I chose them More

Customer/service tech communications need improvement. Lacking that communications, customer used the internet to diagnose the problem for the service department. Two visits were required to effect the re Lacking that communications, customer used the internet to diagnose the problem for the service department. Two visits were required to effect the required maintenance as none of the parts were in stock. On both visits, the vehicle was returned to the customer with dirty smudge marks on the leather driver's side seat and center console. When pointed out to the service rep, there was no offer to clean the seat or center console. A long time ago in a land far away and under previous ownership, protective seat and floor mat covers were installed during service. To be fair, this service experience was not typical of the quality care I've experienced in the past. There is however an old adage that first and last impressions are what people really remember. More

They did not complete the service I paid for in my new tacoma. Windshield washer wasn't filled tacoma. Windshield washer wasn't filled More

It was a great experience, the people and place are super nice and help you out. nice and help you out. More

The video and narrative is great! I was able to verify my cabin filter was clogged. I was able to verify my cabin filter was clogged. More

Service department has been great for both our Tundra and Rav. They get us in when we want and get us back on the road in a timely fashion. Rav. They get us in when we want and get us back on the road in a timely fashion. More