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Ciocca Toyota of Williamsport

Muncy, PA

4.6
835 Reviews
Call Dealership (570) 323-4683
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203 Lycoming Mall Dr

Muncy, PA

17756

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835 Reviews of Ciocca Toyota of Williamsport

June 21, 2023

Very Happy! ! Fabulous!! Everything is now up to date Thank You so much!! We are very Hapy!! Thanks again ❤️ More

by zippymisty
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
John Broome, Kory Eck, Phil Holter, Brent Engleman, Braydon Cross, Nate Ahearn, Harold Stone
Report | Print
Jun 22, 2023 -

Ciocca Toyota of Williamsport responded

Thank YOU for choosing our team to help you with your car servicing. We are so glad that you enjoyed working with our team and the whole experience. Congratulations and welcome to the Family!

June 21, 2023

Very disappointing that there was no owner manual in the car . I guess it was to much to ask for one . I got no response to get help with this problem. I’m VERY DISAPPOINTED! More

by DOUGBOHART.1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim willets, Kory Eck, Timothy Willets, Braydon Cross, Nate Ahearn, Harold Stone
Report | Print
Jun 21, 2023 -

Ciocca Toyota of Williamsport responded

Hello! This is John Broome, the General Manager of Ciocca Toyota! This is the first i am hearing of this scenario and i am happy to make sure you get one! Sorry for any inconvenience, please call my cell phone @ 570-279-1053 at your earliset convenience! thanks!!

June 21, 2023

Everyone was very professional and answerred all our questions. The wait was shorter than expected and the work done was exactly as we ordered. More

by NAVYMCPO
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tom Stacey, Nate Ahearn
Report | Print
Jun 22, 2023 -

Ciocca Toyota of Williamsport responded

Hi NAVYMCPO, thanks for the recommendation. Our team at Ciocca Toyota of Williamsport values your feedback and looks forward to seeing you again soon.

June 20, 2023

Good communication. Really appreciated the inspection video. My only complaint was the 3.5 hour wait time. More

by MMCGUIRE7
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Strange
Report | Print
Jun 20, 2023 -

Ciocca Toyota of Williamsport responded

Thank you for the review, MCCGUIRE7. We are happy you enjoyed the communication and inspection video. We apologize for the wait time, we are working diligently to cut down on that and provide the best experience possible for our customers!

June 20, 2023

I always love going to this dealership, the people there are always friendly and welcoming and honestly I wouldn't buy a car from anyone else. More

by DANIELMJAMES69
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Andrew Strange , Marissa Tomasella, Harold Stone
Report | Print
Jun 20, 2023 -

Ciocca Toyota of Williamsport responded

Hi Daniel. We are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

June 20, 2023

It has been a good experience overall. Staff seem caring. Facility is clean and well taken care of. More

by SCOTTY41090
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Report | Print
Jun 20, 2023 -

Ciocca Toyota of Williamsport responded

Scotty, we are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business.

June 20, 2023

Andy was so more than helpful, he fit me in, alleviated my concerns and I was very grateful More

by LEEHORN
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy strange
Report | Print
Jun 20, 2023 -

Ciocca Toyota of Williamsport responded

Hi LEEHORN, thanks for the recommendation. Our team at Ciocca Toyota of Williamsport values your feedback and looks forward to seeing you again soon.

June 20, 2023

Very pleasant to deal with. The gentleman who took in my vehicle was very courteous and explained everything they were supposed to do during my visit More

by BOZ357
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Report | Print
Jun 20, 2023 -

Ciocca Toyota of Williamsport responded

We are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer. Congratulations and welcome to our family!

June 20, 2023

I thought it took a little to long to get my truck back other wise the service was great More

by VERIFIED
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
John Broome, Kory Eck, Phil Holter, Brent Engleman, Braydon Cross, Nate Ahearn, Harold Stone
Report | Print
Jun 20, 2023 -

Ciocca Toyota of Williamsport responded

We are happy to hear the service was great, but we apologize for the wait during your visit! We are currently working to cut down on the wait time and improve the experience for all of our customers!

June 20, 2023

Went to see what the waitlist for a hybrid Camry was. They had an SE Nightshade on the lot. Marissa took me for a test drive and helped my wife and I get a good deal on it and get more for our trade than More

by schu2470
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Phil Holter, Marissa Tomasella
Report | Print
Jun 20, 2023 -

Ciocca Toyota of Williamsport responded

Schu2470, thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

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